Good in theory, bad in practice
Shift Supervisor (Former Employee) – Cranbrook, BC – 6 November 2018
The "make every moment right" standard sounds good, but in practice just turns staff into doormats. And if you ever have problems with your store or management, don't bother wasting your time going to your district manager, they don't care what goes on as long as your drive-thru times are good. More bonuses for them, I guess. Granted they provide benefits and free coffee, but considering so many companies provide benefits these days, I'd say just pay for your coffee and skip working for Starbucks.
Free coffee and benefits