Starbucks
Starbucks Employee Reviews
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great job
Barista (Former Employee) – Toronto, ON – 15 February 2019
great job. flexibility according to your schedule. benefits include weekly markouts of coffee or tea, free drinks while working, tips. partners are really fun to work with. comfortable place to work
Pros
free drinks
Cons
nothing
Would not recommend
Barista (Former Employee) – Halifax, NS – 15 February 2019
Work environment was terrible, the district managers and the overall company don't care about you. The job wasn't hard; however, the district managers' unrealistic expectations and having a terrible manager made it a pretty difficult job. Extremely high turnover, baristas were not being trained properly (some of them were not trained at all), manager didn't know how to do the schedule. There was a mix of really nice regular customers and the worst customers you could imagine. The company tries to shove down the employees' throat their "values" and crazy standards about the "customer experience". The worst part of it was definetly having incompetent managers and no support from the district managers.
Pros
Benefits
Cons
Poor management
If you need something...sure...
SHIFT SUPERVISOR (Former Employee) – Toronto, ON – 14 February 2019
The issue is that Starbucks is so rapidly going and changing that they often put people in roles out of necessity rather than actually qualified for the position. The standards and expectations also vary greatly from location to location.
Pros
Micromanagment
Cons
Tiring
Fun and good experience with customer service, can get stressful, especially as new employee
Barista and Cashier (Former Employee) – Vancouver, BC – 13 February 2019
A pretty good place to work overall, if high paced environments don’t freak you out. There’s a lot to learn and the standards are rigid. Supportive team, hard to move up in the company. One complaint is the difficulty to be promoted internally.
Pros
Good benefits, flexible
Cons
Repetitive, high stress
Good for young people with no exp
Barista (Former Employee) – Toronto, ON – 13 February 2019
No one stays more than 1 year without losing their soul. Head office wil lteeat you like morons will working you as hard as they can. Don't care about their employees at all.
having fun was encouraged
Barista (Former Employee) – Kelowna, BC – 13 February 2019
each partner was responsible for covering all positions in restaurant.
positions were chosen for the strength or the individual
every partner had to go to coffee school and know all the products
positions were chosen for the strength or the individual
every partner had to go to coffee school and know all the products
Pros
lots of perks (free coffee, drinks and shares)
Cons
low pay
Remarkable People
Barista (Former Employee) – Edmonton, AB – 12 February 2019
My time spent working at Starbucks was the best experience I had working anywhere. It involved fast past motor skills, strong short term memory skills, and constant positive interaction.
Pros
Free coffee
Cons
Part time hours
fun place to work
Shift Supervisor (Current Employee) – Kamloops, BC – 10 February 2019
good staff
good money
benefits
hardest part is when its busy and it takes time to know what you are doing
good management, supportive
work place is high paced with very serious expectations
learned management skills that can be used throughout life
good money
benefits
hardest part is when its busy and it takes time to know what you are doing
good management, supportive
work place is high paced with very serious expectations
learned management skills that can be used throughout life
work life imbalance
Business Development Manager (Former Employee) – Vancouver, BC – 9 February 2019
High turnover and being a flat organization made direction difficult. Everyone is required to help leading to lack of direction. Company is extremely bottom line focused vs developing a long term strategy.
Some mangers were extremely controlling and a lot of long term employees were saying that SB had lost it's "Soul".
Some mangers were extremely controlling and a lot of long term employees were saying that SB had lost it's "Soul".
Pros
Free coffee
Cons
bad coffee
Good place to work
Supervisor (Former Employee) – Surrey, BC – 8 February 2019
I would say overall Starbucks is a great company to work for, most of the issues you will deal with are the staff and the lower end management. That being said the benefits and job security is amazing and worth the stress of the work. Its normal job stress for the most part but what I liked the most was you could work all over. If you didn't like the manager or store you can transfer after 3 months. I ended up really liked the store I worked at but they give you so many options to make the work experience good.
Great place to make a career and grow
Shift Supervisor (Former Employee) – Cambridge, ON – 8 February 2019
Solid job with great opportunities, you have to be willing to meet standards and goals to advance though. Management can be over-worked at times and meet goals / CC is somewhat stressful.
Great work environment and culture.
Great work environment and culture.
Pros
Free Bevarages, competitive wage
Productive and fun
Shift Manager/Barista (Former Employee) – Aurora, ON – 8 February 2019
Starbucks Coffee has created an incredibly supportive work environment for its employees. Trainings required before and during employment allow for employees to maintain the highest standards of customer service.
Amazing partners and fun work environment
Shift Supervisor/Key Holder (Former Employee) – Victoria, BC – 5 February 2019
Starbucks was a really amazing company to work for. The partners were always willing to help and step up. The scheduling could have been handled better but that is manager dependent. Another downside was that turnover rates are huge in this line of work but you get to meet a lot of really amazing people. The skills learned during this job will help me with jobs in the future.
Pros
fast-paced, amazing co-workers, opportunity for advancement, and great benefits
Cons
high turnover rate, great environment is location dependent, inconsistent scheduling, and sometimes stressful.
Productive and fun work place
BARISTA (Former Employee) – Philippines – 4 February 2019
o Delivers legendary service to all customers by acting with a “customer comes first” attitude and connecting with the customer. Discover and responds to customer needs.
o Provides quality beverage and food products consistently for all customers by adhering to the recipe and presentation standards. Follows health, safety and sanitation guidelines for all products.
o Maintain a calm exterior presence during periods of high volume or unusual events to maintain a clean and comfortable store environment.
o Personable professional whose strengths include cultural sensitivity and an ability to build rapport with a diverse workforce in multicultural settings.
o Knowledgeable in creating hand crafted espresso beverages
o Provides quality beverage and food products consistently for all customers by adhering to the recipe and presentation standards. Follows health, safety and sanitation guidelines for all products.
o Maintain a calm exterior presence during periods of high volume or unusual events to maintain a clean and comfortable store environment.
o Personable professional whose strengths include cultural sensitivity and an ability to build rapport with a diverse workforce in multicultural settings.
o Knowledgeable in creating hand crafted espresso beverages
Pros
i love the culture in this company
Cons
low salary in the Philippines
a great first job
Making coffee/cashier (Former Employee) – Winnipeg, MB – 4 February 2019
working at starbucks was my first job, and it taught me all the customer service skills i have to this day. it was a great learning job to get my foot in the door for experience
Pros
girls i worked with, were so sweet
Cons
not good management