Starbucks Employee Reviews
Review this companyJob Title
All
Location
Canada4,192 reviews
Sort by
Found 4,192 reviews matching the searchSee all 50,940 reviews
Insights into Starbucks
What people like
- Supportive environment
- Feeling of personal appreciation
- Clear sense of purpose
Areas for improvement
- Fair pay for job
- Support from manager
- Sense of belonging
Barista
Barista Trainer (Former Employee) - Brampton, ON - 15 January 2022
Indeed featured review
The most useful review selected by IndeedWorking there was fine, fast and a lot to learn at the beginning but it’ll work out. you need to learn how to move fast especially in a drive thru store but that always takes time
Pros
free shift drinks
Was this review helpful?
Productive and fun workplace
Barista (Former Employee) - Vancouver, BC - 14 January 2022
It is a demanding job and sometimes a bit stressful due to the number of customers. But gets along perfectly with a good team. You learn a lot about the different areas that surround it, and it is a good place to grow within the company, since it provides many facilities to promote. They value effort, attitude and a job well done.
Was this review helpful?
Collaborative workplace
Shift Supervisor (Former Employee) - Toronto, ON - 14 January 2022
Co workers were the only thing that made me stick around for as long as I did, pay and benefits were barely enough for a teenager at the time, management was fair but upper management would constantly cut hours to save on operating costs.
Pros
Free Starbucks drinks
Cons
Low wages
Was this review helpful?
Very organized company
Barista (Former Employee) - Calgary, AB - 13 January 2022
The company offer many things in terms of a major company.The team culture is great and also you are provided decent health benefit from company.Highly recommended
Was this review helpful?
It is a fun workplace, the job itself is not hard at all.
Barista (Current Employee) - Toronto, ON - 12 January 2022
Fast-paced and very busy. But the time goes by fast while working and it's fun to come up with new drinks. Free drinks before your shift, during your breaks and after your shift. 30% off of food while working and overall 30% on food and drinks when you are not working
Pros
free drinks
Cons
very busy, customers can be difficult at times
Was this review helpful?
If you like feeling valued and respected don't apply here.
Barista (Former Employee) - Calgary, AB - 11 January 2022
If you have a good team and good regulars you'll have a good day to day however the company lets customers walk all over you, and generally have no regard for your well being.
Pros
good discounts benefits are second to none
Cons
consistently understaffed company wide lack of respect from corporate
Was this review helpful?
They don’t care for loyalty
Shift Supervisor (Former Employee) - St. Albert, AB - 11 January 2022
Gender pay gap still exists here unfortunately. The upper management is never held accountable making it pretty miserable if your manager is breaking the rules or not preforming all their duties. Company doesn’t to anything to show/make you feel appreciated or valued. You have to barter with management for time off. You are expected to work the weekends unless you’re a favourite staff member. You will also be bombarded by management and staff trying to get shifts covered on your time off. Understaffed, and super busy so you will feel overwhelmed almost all the time, expectations are way to high for the level of staffing they think is acceptable. Customers are rewarded for treating staff horribly with free drinks only encouraging the abusive behaviour to continue on. Overall, not worth the free drinks.
Pros
Free drinks, 30% discount, free bags of coffee each week, vacation pay
Cons
Weird hours, no work life balance, understaffed, pay, management
Was this review helpful?
The store and team around you will determine if you want to stay with Starbucks or not
Starbucks Barista (Former Employee) - Cambridge, ON - 11 January 2022
- Non-stop busy especially during the holidays- Short staff at times and management do not care to add hours and does not get why customers complain why their service is slow- Can be fun depending on management team- Great benefits, discounts, and pay for experienced partners- Will be stressful and depressing at times
Pros
- Many free drinks - Benefits and pay - Meet great partners and customers
Cons
- Staff shortage - Management - Strict for no reason, ruins the partner and customer experience
Was this review helpful?
Was a great company in the beginning
Store Manager (Former Employee) - Richmond Hill, ON - 10 January 2022
When I first started at the company, it was very family/friendly work environment, then when the company got a lot bigger, it became all about the numbers and bottom line, there was no sense that the higher ups care about you anymore. Also customers use to be good, but with the "customer is always right" motif, they created their own entitled customers/problems.
Pros
Great as a first job. Benefits as a part-timer.
Cons
Higher ups do not care about you. Low salary/wage expectation. Understaffed. Entitled customers
Was this review helpful?
Decent for Part-time, but not for long term
Barista (Former Employee) - Toronto, ON - 10 January 2022
It wasn't bad for a part-time minimum wage job, can be high stress dealing with customers. Depends on your manager, my first few managers were amazing, but we went without a manager for a while.
Was this review helpful?
Jobs at Starbucks
good place to work higher up management can be very controlling
Barista (Former Employee) - Conception Bay South, NL - 9 January 2022
overall a good place to work besides the higher up management being so controlling, nice people to work with. customers were usually always nice and would et tips sometimes
Was this review helpful?
A good job to have through college and high school
Barista (Current Employee) - Kingston, ON - 9 January 2022
Ive worked at starbucks 9 years, its a really good part time job for me as i work through my apprenticeship at my other job.The management always works with me to get my hours in how id like them. It can deffintly be demanding, but its good fundamentals if you’re young on how to work productively and to troubleshoot problems quickly. It can be a lot of fun to work here. And you get stocks and over 18hrs a work week you also get benifits, its pretty incredible.
Pros
Fun work environment. Meet a lot of people. Good pay
Cons
Mentally demandib
Was this review helpful?
Great employees and very useful skills can be learned from this environment such as multitasking
barista (Former Employee) - Calgary, AB - 8 January 2022
Good work environment. Management could use some help, just seemed to rotate to often which would always cause some issues every few months. Lots of rushes and mobile orders etc. to keep you busy throughout the entire shift.
Pros
great team atmosphere. excellent coffee and good for students.
Cons
rude customers, management that doesn't do much about it (i.e. stand up for employees.)
Was this review helpful?
Fast paced and complicated/frustrating work environment.
Barista/Cashier (Former Employee) - Red Deer, AB - 8 January 2022
Free coffee is great but wouldn't recommend if you value your mental health. Don't bother applying if you aren't willing to give the company free range of your time.
Pros
Free coffee
Cons
Draining, huge schedule commitments
Was this review helpful?
Fast paced workplace with good benefits
Barista (Former Employee) - Clearbrook, BC - 7 January 2022
Very fast paced environment. The benefits for this job are quite good, so definitely worth considering. Customer service is always a bit exhausting, but its manageable as long as your coworkers have your back.
Was this review helpful?
At the end of the day, it’s a corporation, but it’s still a very good job,
SHIFT SUPERVISOR (Current Employee) - Montréal, QC - 7 January 2022
I love the customer service aspect of it, and the company offers many perks (paying for school, stocks, insurance) but it’s a very fast paced environment with many stress factors but whose focus is profit driven.
Was this review helpful?
Fast paced and stressful. Always busy
Barista (Former Employee) - Victoria, BC - 5 January 2022
The experience was good but the schedule is limited. They cannot offer you too many hours. I think sometimes you get paid a little unfair for the amount of work you do because your understaffed.
Pros
Free coffee, great people
Cons
Rude costumers and really stressful sometimes
Was this review helpful?
Fast-paced work environment, Never a dull moment! Fun and enjoyable to learn making drinks and be a certified Starbucks Barista!
Barista (Former Employee) - Etobicoke, ON - 5 January 2022
Fast-paced work environment, Never a dull moment! Fun and enjoyable to learn making drinks and be a certified Starbucks Barista! Free drinks before shift, during break, and after shifts!
Pros
Free drinks before shift, during break, and after shifts!
Cons
Fast-paced, high traffic, busy environment
Was this review helpful?
a good place to work
Shift Supervisor (Former Employee) - Toronto, ON - 4 January 2022
Partners at my store were nice & helpfula typical day at work - busywhat you learned - customer service skillsmanagement - was good at my storeworkplace culture - goodthe hardest part of the job - fast paced environmentthe most enjoyable part of the job - making fraps
Was this review helpful?
days go by fast
Barista/Shift Supervisor (Former Employee) - Victoria, BC - 4 January 2022
Great place when I first started, manager and shift supervisors were super supportive and we had a huge crew so nobody was ever stressed about time off/getting shifts covered. Moved to another location and had the worst time of my life. Manager was horrible, always short staffed. We had a few lifers who just made everyone's lives miserable. District manager never listened to anyone's complaints about nightmarish store manager.
Pros
free drinks, discounts, always tasks to do, structured breaks.
Cons
Bad management, stressful if you're a supervisor, repetitive
Was this review helpful?
sooo good and everyone is so nice.
Assistant Store Manager/ Store Manager (Former Employee) - Toronto, ON - 4 January 2022
I really love this amazing company because everyone at starbucks is so friendly and helpful. I think it is impossible to find a better organization in the retail industry better than stARBUCKS.
Pros
Free food
Cons
long hours
Was this review helpful?
Want to know more about working here?
Ask a question about working or interviewing at Starbucks. Our community is ready to answer.Ask a QuestionOverall rating
4.0
5
19K
4
17.6K
3
9.4K
2
2.9K
1
2K
Ratings by category
3.7Work/Life Balance
3.8Salary/Benefits
3.6Job security/advancement
3.4Management
3.9Culture
Compare Starbucks with
Questions about Starbucks
- What should you wear to an interview at Starbucks?26 people answered
- Does Starbucks require background check?22 people answered
- What are the working hours at Starbucks?21 people answered
- What is the interview process like at Starbucks?19 people answered
- Do I need work experience before I work at Starbucks?18 people answered
- Why did you leave your job at Starbucks?18 people answered
- What would you suggest Starbucks management do to prevent others from leaving?16 people answered
- What is the company culture at Starbucks?15 people answered
- What is the vacation policy like at Starbucks? How many vacation days do you get per year?13 people answered
- How long does it take to get hired from start to finish at Starbucks? What are the steps along the w…13 people answered