Staples Employee Reviews

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good place to work. stressful manager
Cashier/Customer Service (Former Employee) –  Abbotsford, BC17 June 2018
The atmosphere of staples was stressful due to the manager always breathing down your neck. however good place to gain knowledge of being a cashier etc.
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Healthy environment, a good first job
Cashier/Aisle Associate/Copy & Print Associate (Former Employee) –  Saskatoon, SK13 June 2018
My time at Staples was enjoyed, but I had to leave as it conflicted with my casual hours job at St. Paul's Hospital. For most part, we helped customers find the supplies they needed and kept stock on the shelves. In the Copy Centre, the atmosphere generated from the work environment and customers grew difficult. Customers at the Copy Centre were more unsteady in comparison to the other departments. Overall the staff were nice and most customers we decent.
Pros
Good atmosphere for the most part, good first job
Cons
Poor pay, low benefits, agitated customers can be common
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Not the way it used to be
Sales Coordinator (Current Employee) –  Vaughan, ON11 June 2018
Before Sycamore takeover, company valued its employees and were concerned and understanding. Ever since the take over, our department didn't get yearly merit even though we were in profit. Expediting department has been finished and the jobs are now being done by sales coordinators.... less pay more work..... pay is absolutely not competitive. The good thing is that we have work from home option and sometimes there is free lunches and raffles. over all managers are good but you will find a few people who will complain about you over smallest of things.
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Summary
CUSTOMER SERVICE REPRESENTATIVE (Former Employee) –  Orangeville, ON10 June 2018
part time student job, ws a pretty good after school job. Learned a lot about retail and sales. They trained floor staff on selling and customer service frequently
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fun place to work.
Cashier/Customer Service (Former Employee) –  Edmonton, AB3 June 2018
each department comes with a bit of different responsibilities so you have different things to do most shifts, definitely no risk for boredom! and you can find some things to do when its slow so its not a total snooze fest when slow. anyone can work in any department they want. you just get trained a bit in a few departments and whichever one you like the most can be your department as long as you are good at it.
Pros
flexible shifts for student, expectations are actually achievable, management very understanding, all the staff is friendly
Cons
not enough hours in slow periods and they can go longer than expected, Benefits suck for part-timers.
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awful management, toxic work environment
Customer Service Representative (Former Employee) –  Edmonton, AB3 June 2018
The store I worked in wouldn't be a bad place to work in at all if it weren't for the managers and supervisors. On a daily basis other employees and myself experienced constant put-downs, racism, sexism, and much more from mean-spirited upper management. Treatment from management was the only reason I left.
Pros
great associates
Cons
management
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It was not a good place to work
Customer Service & Copy Centre Associate (Former Employee) –  Ajax, ON27 May 2018
It may have been my store specifically but the management team were mean to employees, especially regarding sales. You could never make mistakes so it was not a great learning environment.
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team
Warehouse Operator (Former Employee) –  Vancouver, BC26 May 2018
All employees were enjoyable to work with and make the day go by easier. Typical day at the job would include picking orders, stacking pallets, wrapping pallets, high reach picking. Management was great. Everybody helps each other out. Hardest part of the job was meeting deadlines because it would be rushed.
Pros
Employees
Cons
Deadlines
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Fun workplace
Customer Service (Former Employee) –  Rexdale, ON26 May 2018
Great workplace environment
Fun staff
Great employee perks and discounts
Fun to learn about all the new products/technology that comes in
Copy Center was were i worked, and i really enjoyed helping customers
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Job as a Print & Marketing Consultant
Marketing Consultant (Current Employee) –  Oshawa, ON22 May 2018
This job is very demanding but also very rewarding and enjoyable. It takes a very strong level headed leader who can manage a team and multiple projects as well as liason between clientele and outside sources.
Pros
great team, benefits, hours, culture, atmosphere
Cons
a lot of pressure to not make any mistakes
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Flexible & Fun
Claims/Deductions Analyst (Current Employee) –  Mississauga, ON16 May 2018
The company cares about it's employees through charitable donations given by it's own to take care of their own. They do great work for the environment and are always doing fun activities for staff. There are many lunch & learns about current topics and female guest speakers through the Women Who Lead committee. They do not overwork you but if they do you are compensated with gift cards or time off. I would recommend it as an entry level position however as the pay is limited and promotions are slim.
Pros
Fun place
Cons
Little growth
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Terrible environment
Customer Service (Current Employee) –  Boucherville, QC11 May 2018
Hostile and unfriendly employees, terrible culture with no room for flexibility. You must be robotic and not display an individuality. Customers are not their priority because they strangle you in red tape
Pros
Salary was decent
Cons
Everything
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love it
Customer Service Representative (Current Employee) –  Newmarket, ON10 May 2018
people are amazing, the store has great culture when it comes to working and knowing that students work there, they can manage your school schedule and such.
Pros
free lunch's sometimes
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Good environment
Sales Associate/Cashier (Former Employee) –  Ottawa, ON10 May 2018
Everyone worked cohesively as a team which was good to experience. Sales is very performance based, although you may be extremely knowledgeable if you cannot sell an items you are not as useful.
Pros
Short term goals
Cons
Management
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Poor company
Offline Customer Specialist (Former Employee) –  Mississauga, ON9 May 2018
It's hire and fire, poor management, politics in customer care. HR is useless. Old employee control and form groups, new people are left out. In three years 4-5 managers for the department this shows the strength of the department. The company is sold not performing well. Join only if you are jobless. Management and staff not friendly or helpful. Back bite, gossip, rude people.
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Nice Working Environment
Technology Associate (Former Employee) –  Grande Prairie, AB7 May 2018
There is a very great team spirit at Staples, the major challenge is challanging yourself to beat your sales target every week. The management staff are cool and easily approachable.
Pros
Flexible
Cons
Physically Demanding
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Overall average.
Desktop Publisher (Former Employee) –  Dartmouth, NS7 May 2018
Worked in a staples print hub, typical day would often entail having to print many different jobs from many different branches of the company. Pay was not very competitive, but the work was overall enjoyable
Pros
ability to develop different skill sets
Cons
pay not very competitive
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Great place
Resolution and complaints (Former Employee) –  Work at Home5 May 2018
i worked at Staples for 7 years. Overall, i'll recommend it anyone.
i learned all aspect of retailing business products to customers from a lot of wonderful and willing teachers.
Staples requires astounding customer service, empathy and patience. The customer base is large and cover all of the age groups, being able to reach across all cultures is a plus.
management is fair, mobility is possible, but plateaus at level 28.
but the job culture makes it all worth it. the people are absolutely amazing.
Pros
great people
Cons
outsourcing to philippines
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Long story short, not great, but not terrible either.
Cashier/Sales Associate (Current Employee) –  Red Deer, AB2 May 2018
The most enjoyable parts of working at Staples is the people you work with. Everyone is typically relaxed and easy-going. However, the average work day is often painfully the same, day in and day out, and the pay is only 10 cents above minimum wage, even when given advancement within the store. Also, every time minimum wage rises, and it goes above the pay raises given after reviews are done, the pay raises are essentially non-existent, and you're back where you started. It's incredibly disheartening. Despite this, it's a job. It pays. As long as you do your job and don't cause problems, you're never getting fired.
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Good working with workers, but management was a problem.
Isles associate/ Cashier (Former Employee) –  Calgary, AB2 May 2018
Staples was a interesting experience, fast pace and precise. It was good working with customers, but the management was not so good. Being able to interact with customers and meet their wants was satisfying and rewarding. But I felt like the management was very ignorant as they gave me shifts during school hours that I could not make, which I was exceptionally clear during the interview about.
Pros
Working with customers
Cons
Bad management
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