St. Mary’s General Hospital Employee Reviews

Management in the OR was terrible, and they’d “force” shifts & call shifts on me due to lack of staff. I was working every weekday, and almost every weekend. It’s almost inhumane. (I AM A PART TIMER…)

Pros

Fun Staff

Cons

Long hours

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High turnover management, arbitrary decision makers, wasteful spending

RN (Current Employee) - Kitchener, ON - 20 November 2023

High senior leadership; decision making without clinical input leads to bad decision making from leadership and wastful spending; make cuts at bedside instead of looking at leadership spending; very top heavy; leadership creates agnst amounst employees leading to toxic work envirnoment; all extra support are only available to admin staff as it's during working hours mond-fri; but mentality "look at what we are doing for you", staff are turning on each other due to toxicity of the environment created by leadership

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Jobs at St. Mary’s General Hospital

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HOUSEKEEPING AIDE-HOUSEKEEPING

Kitchener, ON

3 days ago

HEALTH RECORDS TECHNICIAN-HEALTH RECORDS

Kitchener, ON

18 days ago

COMMUNICATION CLERK SCHEDULER-CARD3E

Kitchener, ON

2 days ago

DECISION SUPPORT SPECIALIST

Used to be a great place to work. Changes not best for patient care.

X-Ray Technologist (Current Employee) - Kitchener, ON - 25 October 2023

What is the best part of working at the company?HOOPPThe pay checkMy coworkers What is the most stressful part about working at the company?Toxic environment No proper training for new techs More work added when too much to do already. Unsafe Suggestions are never followed up and implemented. Schedules are gruelling Noone cares if you can do the job or not properly. Just how fast you can do it and how much they can get done at a lower cost What is the work environment and culture like at the company?ToxicNo transparencyNo accountabilityUnsafe A little hospital doing big things unwell. What is a typical day like for you at the company?Exhausting Frustrating. Sad for patients

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Be Cautious

Administrator (Current Employee) - Clerk - 31 August 2023

Overworked, always short staffed even in non-clinical areas. Management is not supportive. Administration is toxic, bullying is ignored. Great job for lazy people who don’t want to succeed based on productivity. Get in, get the experience and get out. Frequent turnover.

Pros

Benefits

Cons

Toxic culture

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Impactful but stressful

Covid Screener (Former Employee) - Kitchener, ON - 23 June 2023

St. mary's was a good place to work as a covid screener. Despite the job itself not being stressful, the encounters with the public where we were constantly spoken to very poorly could be stressful at times. St. Mary's was required to follow public and government health rules, which despite not being our [employee] fault, we were the front line after nurses for receiving neglect for anyone wanting to visit the hospital. This could have been enforced more strictly by the hospital, as there were countless cases of mistreatment of the screener staff repeatedly.

Pros

Understanding management, Opportunities for personal improvement

Cons

Short scheduling time, some departments are demanding

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Insights into St. Mary’s General Hospital

Based on 23 survey responses

What people like

Supportive environment
Clear sense of purpose
Ability to learn new things

Fun workpplace

Student (Former Employee) - Kitchener, ON - 15 June 2023

I'd love to do a placement at St. Mary's general hospital again. Kinda hectic environment but it gave me a great experience as a practical nursing student.

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A horrible work environment that you should avoid.

Registered Practical Nurse (Former Employee) - Kitchener, ON - 21 April 2023

What is the best part of working at the company?The environment is not very friendly and management isn’t either. HR is horrible. If you get hurt they don’t really care.What is the most stressful part about working at the company?Literally everything the place is toxicWhat is the work environment and culture like at the company?Toxic and not inviting nor encouraging.What is a typical day like for you at the company?Hectic. Too many patients to complete total care. Patient to nurse ratio is 1-7 on days and 1-9 on nights.

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Not at all the same hospital I used to know

RPN (Current Employee) - Kitchener, ON - 26 March 2023

Management is a revolving door, nothing gets accomplished, and too much management in the building but are not engaged or knowledgeable of reality. Offer no solutions and no discipline for poor attendance/employees, therefore good employees are leaving or on extended mental health leaves, as it has become unbearable. I pray things will turn around but have little hope.

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Disorganized

Registered Nurse - Float Pool (Former Employee) - Kitchener, ON - 13 March 2023

Felt overworked and underpaid as a nurse on staff. Management was disorganized when I was there during peak COVID. The nursing staff on the units I worked in were great but did hear about cattiness from RNs toward RPNs on other floors.

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Unsafe workplace. As most hospitals these days. Denies airborne spread of viruses. Toxic work culture allowed to flourish.

Medical Radiation Technologist (Former Employee) - Kitchener, ON - 25 October 2022

Workload is unreasonable. It's about pushing through as many patients as possible. They've taken the position that hospital transmission of airborne viruses is acceptable and that staff cannot prove that they got covid at work so it can be denied.Leadership was terrible under previous CEO. St.Joe's Hospital system also has made bad executive decisions resulting in wasted money and poor staff morale.

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Wonderful staff and excellent care always'

Medical Laboratory Technologist (Former Employee) - Kitchener, ON - 17 May 2022

Excellent place to work with good friendly and helpful staff everywhere. 5 star rating by me.I would work here again if I was lucky enough to secure a job.

Pros

Good salary

Cons

..shift work

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Great Hospital, Great place to work

Registered Practical Nurse (Current Employee) - Kitchener, ON - 4 April 2022

I have been here for a while now and I really like it. I am able to learn a great deal more about patient care and continue to build on my skills and experiences. They pay fair and have a good amount of pick-ups available. It's a nice place to work with some really great staff members.

Pros

extra shifts, management support, team work, fair pay

Cons

older client population, food options if you forget your lunch.

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Fun work place

Housekeeping Aid pandemic staff/ ER attended (Current Employee) - Kitchener, ON - 11 March 2022

Loved working there. Wish I still worked there. Ppl are nice. Worked in all different areas of the hospital. The basement is kind of creepy 😳. Over all great place to work. Pay is good/great. You get overtime.

Pros

Ppl are nice everyone is treated equally pay is great

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Great place to work

Administrative Assistant (Former Employee) - Kitchener-Waterloo, ON - 22 December 2021

Great place to work. Can be stressful at times. The only downside is that benefits are not offered to part time staff in a traditional way. Would definitely recommend to a friend.

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I enjoyed my 20 years working there

Medical Attendant (Former Employee) - Operating room/ cardiac catheterization lab - 14 January 2021

I’m recently retired, worked at St Mary’s for twenty years. Was a great place to work and grow. I have many fond memories. Learned an awful lot, enjoyed my years in the operating room, very interesting indeed. Great people and opportunities. Missing it greatly I must say.

Pros

Free lunches at times

Cons

Short staffed at times

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great care given to patienrs

PSW (Current Employee) - Kitchener, ON - 9 October 2020

Work-life balanceworking here is better than most care facilities.. however if you do not like 12 hrs shifts don't apply.Pay & benefitsthe benefits are only available if full-time. The pay should be more.. but that is like all pay for PSW we're more hands on with the patients than any other medical worker. That's true of anywhereManagementmost management in the medical field are clueless when it vines to patients.. unless they themselves were a psw or nurse..OverallI love working here.. as normal you deal with people from all walks of life. However most of us respect each other.That's the one thing most places lack is respect for each other.. but professionals work here!

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Don't do it

MDRD (Former Employee) - Kitchener, ON - 11 September 2020

MDRD is the worst place I have ever worked in my life. My co-workers and the supervisor contributed to a toxic work life.While training, I had coworkers? Whom were training me incorrect, would go behind my back to talk garbage about me to the supervisor. You never come out of decontamination unless you were a favorite. Good luck finding someone to stay and enjoy working there.Glad I'm GONE.

Pros

I'm gone

Cons

N/a

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Pretty good!

Clinical Aid (Former Employee) - Kitchener, ON - 6 July 2020

Good place to work. Lots of great staff and lots of fun. Management isn’t super supportive or attentive and you’re lucky to get an email back if you have a concern. Some snotty know it all nurses who take advantage of the clinical aides and want them to do their jobs for them, but majority are very good. Hard to get a permanent position as there as so many temps.

Pros

Patient care is great, lots of great nurses

Cons

Lazy nurses, inability to get permanent position, unsupportive management.

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Great Experience with Covid19 pandemic

PSW (Current Employee) - Kitchener, ON - 4 July 2020

I came to St. Mary's to help with covid positive patients. I have enjoyed my time and being able to use and teach my skills at well as learn more, has been great. Although some of the colleagues were not so happy to embrace us as agency care workers, we eventually learned and worked well with one another.

Pros

Lots to learn and share

Cons

RN's not so open to use PSW'S to help.

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Great experience

Registered Practical Nurse (Current Employee) - Kitchener, ON - 28 June 2020

Great experience as a new grad RPN. There is teamwork. The manager is willing to listen to the staff and very approachable. I just only hope that they offer more shifts to PT employees than agencies.

Pros

Free snacks sometimes, life and work balance, management

Cons

offer few extra shifts for PT

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Great place to work

OTA /PTA (Current Employee) - Kitchener-Waterloo, ON - 14 May 2020

Love it great team to work with. Feels like family, very understanding management, I walk to work, hours consist, scheduler good. I highly recommend St Mary Hospital as a place to work.

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