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SSENSE Customer Service Representative hourly salaries in Canada

Salary estimated from 14 employees, users, and past and present job advertisements on Indeed in the past 36 months.Last updated: September 5, 2020
Average salary
$15.59 per hour
Meets national average
Salary Distribution
$10.15
$23.50
Reviews about Pay & benefits for Customer Service Representative at SSENSE
1.0
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Avoid SSENSE at all costs..
very selfish management who only seem to hire the pretty young girls and all the managers are men which seems a bit odd when you're there. Very unprofessional and they make you work 8 hour shifts and respond to hundreds of unhappy customers who never received their package or item. The only benefit is there is free coffee but it doesn't make working there any better... The salary is pitiful and the management is so unprofessional and the male managers seem to flirt a lot with the female workers... For example trying to date them after work. Pretty disgusting... You need to suck up to them for them to hire you and be a pretty girl or else you're gone after the contract. No matter how hard you work.

You think you made it once you work there but once youre there and been there for more than 3 months, you'll be disappointed and wanting to leave.


don't waste your time! these people won't appreciate your work!
Pros
free coffee
Cons
Bad management, Unprofessional and fake
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1.0
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Maybe other departments are better? Cannot recommend customer service
They hire for two sales each year, for contract positions, and give you the 'possibility' of a contract extension or permanent employment. I have worked in customer service before and found the position very easy, and even fun at times, but the way they manage the department really ruined the overall experience. They apparently do not have the budget to really offer what they claim, because at the end of my contract they offered me a sort of informal extension..... with no benefits.

Aka I keep working, but don't get health insurance or really that much job stability. They typically offer return bonuses of $500 for people that worked in one sale, then come back on contract to work for another, so if anything I would say work for them for the sales and get that bonus, but don't buy into their bs regarding 'permanent' employment opportunities. Best case scenario, they will try to scam you by 'extending' your contract. Full time employees have decent benefits from what I see... 50% discount on the website, healthcare and dental. These employees also seem to get out of doing most of the job, like calls. They will instead be put on 'queue monitoring' or 'ticket push' the entire time, aka staring at the screen and telling other people to get off of after-call, or listening to music and answering emails. They also are incredibly inflexible with scheduling. Like the person below said, some of the managers will just stop responding to you completely. The only plus I could say really is that some of the other contract employees were cool, and the downtown office is nice. However, you
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Pros
some cool colleagues
Cons
management
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More SSENSE Customer Service salaries
Average Salary
Salary Distribution
4 salaries reported
$15.63 per hour
Min and max salaries are hidden when we have fewer than 5 salaries
How much does a Customer Service Representative make at SSENSE in Canada?
Average SSENSE Customer Service Representative hourly pay in Canada is approximately $15.59, which meets the national average.
Salary information comes from 41 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months.
Please note that all salary figures are approximations based upon third party submissions to Indeed. These figures are given to the Indeed users for the purpose of generalized comparison only. Minimum wage may differ by jurisdiction and you should consult the employer for actual salary figures.