The other contract employees are pretty cool. People don't really talk much at the head office, so its kind of cold but if you meet the right people it's not so bad. There's a big divide between permanent and contract employees, with the former seeming to do much less work than the contract ones, always on some 'special project' aka they don't have to answer phone calls or emails and intend just listen to music and do work here and there while chatting on slack to one another.
Some employees tested positive for covid-19 and they are still continuing their operations. It's clear that the measures they are taking to prevent the spread of the coronavirus are not effective. They care more about their business more than their employees.
Fast paced typically; Sundays can be slower, as are the off sale seasons but during our sales we have back to back calls in queue, hundreds of emails... chats... it can get busy. But it's more fun actually when there is more work to do, I enjoyed helping the customers.