When I first started to work at Sprucedale it was like a big family. Over the years animosity and each department became bitter and tried to get the other department in trouble. Management treated staff unequally. It was a very diverse culture and we all maintained each other boundaries. The hardest part of the job was dealing with the death of a resident. The part of loved the most was the residents someone could learn so much. Learn to deal with their behaviours etc and to put what you learned into play.