Management in Vancouver, BC
Why would anyone want to work somewhere elseAfter working for a few companies ranging from public sector with thousands of employees to small 3-man operation, I knew exactly the type of culture I wanted to be part of when I was searching for the next chapter in my career - a place where development teams have enough autonomy to make technical decisions; people have a sense of ownership of their tasks and are often recognized for their contributions; individuals don't compete amongst themselves but collaborate regardless of their rank to deliver something that truly works for the business; technical teams are motivated by timely feedback loop on business outcome; people are given room to grow their skills and to be innovative at solving business problems. I am happy and proud to say Spring Financial is exactly that culture I was looking for!
Customer Retention Specialist - Canada Drives in Vancouver, BC
Terrible horrible customers The worst most horrible customers I've ever encountered. The things that they say are vile and foul and not one of the staff members deserve that.The reason they are so horrible is because of the product they are pressured into signing up for
Client Care Representative in 555 Burrard street, Vancouver
Structured workplace with great managementI've only been working at Spring Financial for about a month but I love it so far. The onboarding and training process was very comprehensive so by the time I started on the phones I was prepared and confident. The managers care about you as people and are very understanding and willing to help out or answer any questions you have. Benefits are competitive and kick in after 3 month probationary period. The workplace culture is relatively casual, people listen to music while working, like to chat in the break room and around the office. The office does follow covid safety protocols and takes health and safety very seriously while still maintaining an enjoyable and relaxed environment.
People Manager in Vancouver, BC
Winning mentality and a Unique Perk!My department is very open to new ideas and open to new strategies to help the Customer Experience and Service levels improve. The peer group around me is very supportive and collaborative. I am asked about my opinion's and experiences and I feel very valued and heard. The culture is something that I have not experienced in any call center environments in the past. People are excited, energetic and simply get along with everyone which invites a collaborative atmosphere and a winning attitude. The commute perk offered here is very unique and makes it very attractive for someone like me who has to take public transit into the office. Huge thumbs on with this one!
A caring culture where you'll always feel supported At Spring, you'll always feel trusted and supported. It has a culture of growth in many dimensions - we continuously improve our processes, tools, skills, products, and business as a whole.