Medical Office Assistant (Former Employee) – Edmonton, AB – 5 October 2017
I used to work for Sphinx Medical Group as a Medical Office Assistant. The hours were great! I would work 9-5 on weekdays and every other Saturday from 10-3. Management, mostly the owners are horrible. They can never keep their clinic managers or operations managers. They would last an average of 6 months. I think because they get a crazy amount of workload and a lot of stress. The most enjoyable part of the job is working with amazing and knowledgeable doctors. The hardest part of the job is having to deal with the owners. It feels like walking on egg shells with them.
Clinic Manager (Former Employee) – Edmonton, AB – 14 June 2016
I started off working for Sphinx Medical Group as an MOA, and worked my way up to Office Manager. I worked Mon-Fri 9-5, and I would occastionally stop into the clinics on Saturdays if there was an emergency or the staff needed a superviser for some reason. I was based out of Summers Medical Clilnic, but there were also 3 other clinics which I worked with, who were all affiliated with Sphinx Medical Group. My job as an office manager consisted of me travelling from clinic to clinic, speaking with the physicians and addressing and concerns they were having. I would work a lot in my office, working on third party billing, making the schedules for both the staff & physicians (17+ physicians). I was responsible for interviewing potential staff and then relaying my thoughts/opinions to the CEO of the company (we would meet weekly and go through details of the week). I was responsible for training new staff, "keeping an eye" on the front staff, having lunch meetings with the front staff when needed, and was also in charge of the sterilizing process of all the surgical instruments used during medical procedures. I was also responsible for placing the medical supply orders for each clinic (4 in total) and ensuring the clinics did receive each item they had ordered.
I learned managerial skills, organizational skills, time management and how to operate the EMR Healthquest & MedAccess. I learned how to communicate both with staff and CEOs of the company,
The hardest part about the job was the hours. Although I was scheduled 9-5 everyday, I usually ended up working later than 5 andmore... coming in on nmy days off. This was hard to balance with my home life.
The most enjoyable part of my job was travelling to each of the clinics, as I was always seeing new faces, getting to work in a different work setting, and familiarizing myself with the each clinic's policies and procedures.less