Spectrum Patient Services Employee Reviews for Dispatcher
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No breaks on 12+ hour shifts. No accountability from management for anything; they’ll play favorites and blame it on lower level employees. No training; they’ll throw you right onto dispatch and get upset if you do anything wrong. No overnight premium for night shifts. No reviews on performance or any coaching; they will just write you up and expect you to figure out what to do to on your own. The hourly pay rate is low for this line of work; do yourself a favor and get a job (literally) anywhere else.
Management team is bad, there's no common sense in most of them. When issues are raised to their attention they do nothing about it but pass it on to the next person below them who they can boss around. Most of the dispatch team is incompetent due to the lack of proper training this company sets out. Dispatch would work crazy 14+ hour shifts - lucky if you get break. Then be expected to be there bright eyed and bushy tailed the next morning for a shift. You could ask one person something and they'll give you one answer, ask someone else the same question and get a whole other answer - no one communicates, NOTHING is streamlined. They hire people who work HARD and push themselves (or who are willing to) for this company just to fire you when you won't be the "yes" man they want you to be. The head office is full of women and everyone acts as though they are still in high school. The place is a mess and nobody knows how to prioritize correctly. Stay away if you enjoy your sanity.
long hours, bad management, No breaks
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