SP Data Digital
Work wellbeing score is 60 out of 100
2.8 out of 5 stars.
Write a review

SP Data Digital Management reviews

Review this company
Job Title
All
Location
Canada840 reviews

Ratings by category

Clear
2.7Work-life balance
2.6Pay & benefits
2.5Job security & advancement
2.5Management
2.7Culture

Search reviews

Sort by

HelpfulnessRatingDate
Found 407 reviews matching the searchSee all 1,368 reviews

Work here if you never want any validation

Indeed featured review

The most useful review selected by Indeed
A very depressing place to work. Lost the contract I was on so I was let go and did not place me on another contract. Onsite smokers pit, neighbors are trying to buy the place.

Pros

Dollar store prizes for achieving arbitrary goals

Cons

Always told you are not good enough never the opposite.
Was this review helpful?

Waste

Waste of time.. poor training.. micromanaged.. suddenly they trabsfer u to different departments and dont care about ur work life balance.. annoying.. not happy at all.. not sure if theu paid the commission properly or jot
Was this review helpful?

Insights into SP Data Digital

Based on 207 survey responses
Areas for improvement
  • Sense of belonging
  • General feeling of work happiness
  • Energizing work tasks

Poor Management-low pay

Don’t work here if you love yourself! You’re just a number or money making machine! Low paid and also management will cut your hours if your sales drop. The customers are tired of hearing from us … it’s a nightmare n frustrating!

Pros

None

Cons

Everything
Was this review helpful?

Not too bad

It’s not that bad but can do better with pay and commission. Management is good and team is supportive. I loved when I got mobility to sell because of its commission
Was this review helpful?

Worst place to work

Don't ever work for them, the management is terrible, work is stressful, minimum wage but maximum work load. You will regret if you join them, I quit in 3 months.
Was this review helpful?

Rate your recent company

Share your experience to help others

just hated it

every step of the way was horrible including the campaign, customer base, management and support from the company. also not paid enough commission or base pay for the difficulty of the job.
Was this review helpful?

Life sucking

They fired or pushed out anyone who actually cared about the job and the people. This place went from a perfect place to work family type of atmosphere to stressful and micromanagement to the point of calling agents if they went to the bathroom for more than 5 mins. Not my ideal job.

Pros

Since wfh none

Cons

Micromanage, expect everything without anything back
Was this review helpful?

Good company... but

I enjoyed the company The support is not really existent however from HR or management team. If support does provide a resolution that may be wrong, it still is held over your head since you are the one whom told the customer the resolution.

Pros

Remote, permantely

Cons

No communication
Was this review helpful?

Combative staff. Employees are fired for familial loss.

Not a week goes by where colleagues aren’t at each others throats, shouting across the sales floor, and eventually need to be separated by low level employees. Management will not intervene, investigate, or take any form of action in responce, including termination, retraining, or even a write up. Favouritism runs rampant and they’re always short on staff from new employees being scared off.However if you are looking to be terminated and finding it difficult, the most common I witnessed was by either have a sudden onset of medical issues, a death in the family, or making a personal disability known to other staff members, especially HR.
Was this review helpful?

Worst Management ever

Training is fair, after that, you're on your own. Basically, the supervisor isn't any help, There is favouritism, greed for money, and no care for employees (they pretend they care).
Was this review helpful?

Jobs at SP Data Digital

See more jobs

worst

this company terminate you at any time for no reason at all and they don’t want to pay their employees at all. better to stay at home rather than working for this
Was this review helpful?

This company does not foster a positive work environment

This company does not appear to appreciate that employees are more loyal and productive when they feel supported and are operating within a positive work environment. I witnessed people dropping out of this job like flies. After looking at these negative reviews-something I should have done before accepting the position-I can confirm that this is not a healthy work environment. Maybe that is the mandate: just burn through employees by providing inadequate training and then openly berating them at every opportunity, to force them to leave and then they can hire more desperate people for low wages and no benefits.

Pros

Leader of team cared but appeared worried about their own job

Cons

Little training provided to support extensive line of products, Employees expected to have expert knowledge
Was this review helpful?

Not at all productive

My experience working at this company has been challenging due to the nature of the job. Dealing with frustrated and difficult customers on a regular basis can be stressful. Additionally, the shift timings can be inconvenient, especially for those in the EST time zone. The team leaders could benefit from improving their communication skills, as they can come across as dismissive or rude at times. I believe there is room for improvement in the training program, as it could provide more opportunities for personal and professional growth. While the job does require objection handling, I would appreciate more support and guidance from management in dealing with difficult customers interactions.
Was this review helpful?

Stressful but can be rewarding

If you don't like being berated, cussed out or made to feel inferior on a daily basis, this might not be the job for you. Callers can create high levels of stress and management doesn't always help to alleviate that.
Was this review helpful?

Apply elsewhere

3 year retention agent, made to carry the weight of customer disatisfaction,unrealistic management expectations and out-of -touch client reasonning on your shoulders. You can not ever do enough. Your picked apart word for word everyday, what you said what you didn't say. Your constantly fearful of bad surveys, over things you didn't do or cant fix due to company policy.. and unattainable stats. This job will wreck your mental stability and your stress anxiety levels every day. Rotating schedule every 5 weeks based on group stats not personal stats means if you bomb as a team..your banished to the the late shifts even if you personally did well. Zero family/home/work/health life balance. Can't schedule any appointments 6 weeks away. You will never be good enough nor meet their expectations leaving you constantly feeling inadequate, fearful and anxious about your job security. Oh and bonuses used to be good before tmobile bought sprint. Then they raised the bar on stats needed for bonuses and even if you met the insane 95% and up you'd maybe get 100$ so all incentives gone. Any pain points from the agents in front line about policy's, systems, thegoals or common customer complaints...ignored and fluffed over. We were never allowed to express ourselves, our collaborative grievances shushed or brushed off. No one will listen to you or acknowledge you...other than fellow coworkers I'm the same boat.
Was this review helpful?

Fast paced, micro managed

Leadership was helpful, customers were very mean. It was remote so that was a pro, but it was still very time sensitive. Your breaks and lunch times were monitored very closely and if you went 30 seconds over for your break, you could get written up, I didn't like that part.
Was this review helpful?

Easy job but management seems lost

Overall it is an easy job, you just call customers and help them as a sales representative, renew their plans or upsell when necessary.But management have quite a lot of rules, they say to call customers just to give them the experience, then push harder and harder for agents to get sales. It can be tiring hearing "what's the reason for no sales", when the problem is the leads are bad (no promotions on the account), or just simply because customers do not pick up the call.
Was this review helpful?

They want 5 sales a week

I like the management they are doing their best but my experience has not been ideal. Terrible hours, the commission has not been paid, must make 5 sales a week, how's that possible? For $17 you are working like $24hour. Not just cold calling but management upset. Overall company is okay but the campaigns are terrible
Was this review helpful?

The absolute worst

This company is losing contracts faster than I have ever seen. They let go some of the most amazing leaders in the company yet they have an executive team that is not held responsible for it's poor decision making, poor performance and inability to sign a contract. They pay less than most markets, expect loyalty but will screw over talent to protect people with less tenure, and a track record of failure. Then they wonder why the business is tanking. You would be better off taking a job ANYWHERE else.

Pros

None

Cons

Overworked, poor pay, no stability, benefits are the worst I have seen of any employer
Was this review helpful?

Easy job but management seems lost

Overall it is an easy job, you just call customers and help them as a sales representative, renew their plans or upsell when necessary.But management have quite a lot of rules, they say to call customers just to give them the experience, then push harder and harder for agents to get sales. It can be tiring hearing "what's the reason for no sales", when the problem is the leads are bad (no promotions on the account), or just simply because customers do not pick up the call.

Pros

It's easy as a WFH job, and you do get 30 mins free paid break

Cons

when no one picks up a call, it can be a very boring day for you, cause youre on your own.
Was this review helpful?

Horrible place to work

A horrible experience with this LLC company. Three management teams in the time I was there and a very, very low work morale is created by management. Do not Recommend working with this company

Pros

none

Cons

long hours ppor management
Was this review helpful?
Claim this company page

Want to know more about working here?

Ask a question about working or interviewing at SP Data Digital. Our community is ready to answer.Ask a Question

Overall rating

Based on 1,368 reviews

Ratings by category

2.7 out of 5 stars for Work/Life Balance
2.6 out of 5 stars for Salary/Benefits
2.5 out of 5 stars for Job security/advancement
2.5 out of 5 stars for Management
2.7 out of 5 stars for Culture

Questions about SP Data Digital

SP Data Digital Reviews by Job Title

See more SP Data Digital reviews by job title

SP Data Digital reviews by location

See more SP Data Digital reviews by location

Learn about SP Data Digital in popular locations

See all SP Data Digital locations

Learn about popular job titles at SP Data Digital

See all job titles at SP Data Digital
  • Companies
  • SP Data Digital
  • Employee reviews
  • Management