SP Data Digital
Work wellbeing score is 60 out of 100
2.8 out of 5 stars.
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SP Data Digital Culture reviews

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2.7Work-life balance
2.7Culture

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Fine if you’re desperate

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Very poor workplace culture. Constant management infighting with no direction. HR is hard to speak too. Will try to cast blame elsewhere. Interviewer made lots of promises they couldn’t keep
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Productive and fast at times

What is the best part of working at the company?The interaction with your team leads and supports systems What is the most stressful part about working at the company?Constant calls one after another What is the work environment and culture like at the company?Mixed culture and environment is sometimes frustrating What is a typical day like for you at the company?A typical day in this company is easy at times
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Insights into SP Data Digital

Based on 207 survey responses
Areas for improvement
  • Sense of belonging
  • General feeling of work happiness
  • Energizing work tasks

Happy to move on

I worked for s & p data over a period of 6 months. I have worked on their Shaw renewal project where role requires to dial out 30-40 calls in 8 hrs shift. During that time I experienced toxic culture & managers support was null when it comes to growth.

Pros

Work from Home

Cons

Toxic culture
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Very fun and productive.

They had competitions where you could win things. It was like a family there. We all supported one another. There was lots of overtime available, chances to make good money. They had different contracts. The training was excellent. The management was extremely caring and approachable. They also did outside bbq's which was great. Co-workers really lift each other up and support each others success. I would work there again in a heartbeat.

Pros

Free lunches sometimes, contests.

Cons

Nothing that I can think of for cons.
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Was a good place

The team leader was quite supportive. Though it was a remote position, the team made it fun for everyone. I had a nice experience. Only issue was that the pay is just the minimum wage.
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Poor company to work for

Once you are through training there is next to no support. You are required to deal with the customers and if you get to a point that you need to escalate the call the supervisors are never there for you and just tell you to deal with it. Very demanding and a lot of pressure right away to make sales and goals.
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Supportive Management

I worked here in it's heyday. I miss the environment, helpful coworkers. Many projects we're placed on, you learn about some of industry.Cons...being confined to restricted assistance for customers
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Fun and collaborative with good starting wage

Starting wage is good for associates. Filled with kind people who strive to make the workplace a better place. Good benefits, great perks, awesome people.
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Awesome Workplace environment

amazing staff and great benefits, you actually get your full time hours. and theres a coffee shop just down stairs!! would recommend if looking to work in a fun cultured environment.

Pros

good staff

Cons

no part time
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Fast paced , work life balance

Excellent opportunity,recommended for people looking for a great sales opportunity to work from home . Management is supportive and pay is fair and bonus is amazing
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Fun and Casual

A fun and exciting place to work, they do have a lot of work from home positions available. Always had managers and supervisors who were attentive and supportive when dealing with agents working from home.
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Competitive/Stressful Environment but Good Pay for Entry Level

Call centre job. It is what it is. Paid training is nice, but once that's done, they will 100% expect newbs to take calls from a variety of departments. I was outbound for 2.5 monthes, trained for 4 days on inbound and thrown to the wolves. All within my probationary period. Had a mental breakdown and walked away from the job immediately. But, if you like to talk, and wanna make good money (and you don't know what anxiety is) this is great entry level "career starter" for those with HS diplomas (or without, just charm them in the interview). Also FYI my experience is purely in a WFH context. Maybe it's easier in person? Probably not.

Pros

Bonuses for the Competitive Sales Person(tm)

Cons

No support and inadequate training. Company culture is toxic.
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The most disorganized workplace I've ever experienced

If it was possible to give 0 scores, I would have. S&P was the most disorganized place I have ever worked (e.g. they'll hire support staff then demote them because they've hired too many). Management does not support its agents on any level. They don't even know what to do when a fire alarm goes off in the middle of a shift. It's common for the higher ups to use intimidation tactics to force staff to agree to things that contradict Ontario employment law.Love yourself and simply click past any S&P Data postings. Save yourself any frustration, anxiety or stress.

Pros

Amazing coworkers (agents) who are supportive

Cons

Disorganized management culture; favouritism
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Okay

Set hours, couldn’t choose. Chill people but a lot of tasks to complete and they liked to make it competitive. They were lenient, minimum wage could have paid a dollar or two higher.
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Relaxed environment

Great colleagues Fun place to workBenefits: health/dentalPerks and DiscountsRemote work gives you the comfort of working from home.Great team leads
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Energetic and productive environment with a good work life balance

SP data digital is a great company to work with fine work life balance. The company provides ample growth opportunities with very well inclusion and cultural balance. The management is thoughtful and encouraging. There are targets to meet which brings out the best of you. The team as a whole is very fun to work with and you are engaged in many team building activities.
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Great place to work!

S&P Data feels like home. Leadership and Management are great, and they work with you to advance if that's that you want to do. The culture is great and they do what they can to make it a fun place to work, but at the end of the day, your success lies in your hands.
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Great employer

My team is very collaborative and cooperative - I am well managed and feel that the management know and understand my job and support me when I need it.The culture is professional but very friendly and I feel that in my job I actually make a difference.

Pros

Collaborative team, energetic professional environment.

Cons

None that I can think of
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Alright place to work

This was an ok place to work. Glad I got the opportunity to work here as I gained valuable experience. You will have no difficulties once you understand your tasks and follow the work culture and protocols.
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Not a positive experience or leadership team

Distrustful UnfairNo work life balance Schedules were never 2 weeks in advance Very poor communication from top down within They drive performance based on negative feedback NPS VS DRIVING PERFORMANCE BASED ON POSITIVE BEHAVIOURS PAY IS VERY POOR NOT COMPETITIVE WITH EQUAL WORKFORCE I CAN JUST KEEP GOING
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Comment

 – 20 September 2021
Thank you for taking the time to leave a review. We apologize for this experience and want you to know that our managers and human resources are always here to listen and find solutions with you. We would love to hear more from you so please feel free to confidentially message us at feedback@spdatallc.com.

Not productive

Supervisor are not co operative and pay also not giving properly, training which had given some whack but still they have to provide the training by scenario wise
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Comment

 – 20 September 2021
Thank you for taking the time to leave a review. We apologize for this experience and want you to know that our managers and human resources are always here to listen and find solutions with you. We would love to hear more from you so please feel free to confidentially message us at feedback@spdatallc.com.

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Overall rating

Based on 1,372 reviews

Ratings by category

2.7 out of 5 stars for Work/Life Balance
2.6 out of 5 stars for Salary/Benefits
2.5 out of 5 stars for Job security/advancement
2.5 out of 5 stars for Management
2.7 out of 5 stars for Culture
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