SP Data Digital
SP Data Digital Employee Review
This company does not foster a positive work environment
Customer Service Agent (Former Employee) - Toronto, ON - 11 May 2023
This company does not appear to appreciate that employees are more loyal and productive when they feel supported and are operating within a positive work environment. I witnessed people dropping out of this job like flies. After looking at these negative reviews-something I should have done before accepting the position-I can confirm that this is not a healthy work environment. Maybe that is the mandate: just burn through employees by providing inadequate training and then openly berating them at every opportunity, to force them to leave and then they can hire more desperate people for low wages and no benefits.
Pros
Leader of team cared but appeared worried about their own job
Cons
Little training provided to support extensive line of products, Employees expected to have expert knowledge
Ratings by category
1.0 out of 5 stars for Work/Life Balance
1.0 out of 5 stars for Salary/Benefits
1.0 out of 5 stars for Job security/advancement
1.0 out of 5 stars for Management
1.0 out of 5 stars for Culture
Was this review helpful?
Similar reviews
Same role
Good place to start out
Customer Service Representative (Former Employee) - Peterborough, ON - 19 September 2023
It was good to gain some experience in customer service. The work was fairly easy but there was no breaks between calls, which got a bit tiring. Not too bad.
Was this review helpful?
Same roleSame location
Great Place to Begin but Fast Paced
Customer Service Representative (Former Employee) - Toronto, ON - 10 August 2023
I got my first experience with CS here. Team and Training Lead were really nice! Training was 2 weeks & a lot of info to take in at once. suggest longer time for training as its CS. You have to be really knowledgable of all the information. In my case, my first 2 days of calling, a cx could tell I was new to the role- which was disappointing and a learning point for me. So I highly suggest more time needed for training and maybe even testing at the end of training to make sure agents are ready. I'm grateful for my first experience!
Was this review helpful?
Same location
Great environment, Work from home dream come true.
Bilingual Sales Associate - Full Time (Current Employee) - Toronto, ON - 30 October 2023
Ample breaks, helpful management, growth opportunities are available. It's exciting to go to work. I love my trainer, I hope he becomes my team leader when I'm done with the nesting stage.
Pros
Awesome career opportunity
Cons
Ever heard of a basement office ?
Was this review helpful?
Want to know more about working here?
Ask a question about working or interviewing at SP Data Digital. Our community is ready to answer.Ask a QuestionOverall rating
5
297
4
229
3
220
2
173
1
450
Ratings by category
2.7 out of 5 stars for Work/Life Balance
2.7 out of 5 stars for Salary/Benefits
2.6 out of 5 stars for Job security/advancement
2.6 out of 5 stars for Management
2.7 out of 5 stars for Culture
Questions about SP Data Digital
- Why did you leave your job at S&P Data?14 people answered
- What is the work environment and culture like at the company?9 people answered
- How often do raises occur at SP Data Digital?8 people answered
- What benefits does SP Data Digital offer?8 people answered
- What is SP Data Digital holiday leave policy? How much holiday leave do you get per year?7 people answered
- What was the most challenging part of your role at SP Data Digital?7 people answered
- How is feedback from management delivered at SP Data Digital?7 people answered
- If you were to leave SP Data Digital, what would be the reason?7 people answered
- What is the promotion process like at SP Data Digital?6 people answered
- How did you get your first interview at SP Data Digital?6 people answered
Learn about popular job titles at SP Data Digital
- Companies
- SP Data Digital
- Employee reviews
- This company does not foster a positive work environment