SP Data Digital
Work wellbeing score is 60 out of 100
2.8 out of 5 stars.
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SP Data Digital Employee Reviews

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Canada840 reviews

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2.7Work-life balance

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A little workload

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Not that good and not that bad. Sometimes it feels so good , sometimes you feel like nothing.So it’s a mix of both . U can enjoy if you schob targets. It’s totally depend on the skill
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Not fair pay, bonuses always messed up and then they hands up. Too much pressure on getting sales.

Don’t find opportunity, hire people on temporary based and don’t increase pay. When work load is done sent them back to previous position, which is depressing on people finding their growth.

Pros

Lunch paid

Cons

Aggressive targets to complete, quick hire and quick fire
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Insights into SP Data Digital

Based on 207 survey responses
Areas for improvement
  • Sense of belonging
  • General feeling of work happiness
  • Energizing work tasks

Good place to start out

It was good to gain some experience in customer service. The work was fairly easy but there was no breaks between calls, which got a bit tiring. Not too bad.
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Waste

Waste of time.. poor training.. micromanaged.. suddenly they trabsfer u to different departments and dont care about ur work life balance.. annoying.. not happy at all.. not sure if theu paid the commission properly or jot
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Amazing people and pay

Very amazing company they are too good at everything and i love how they treat you and i love the pay omg i wish i could be with this company earlier in live
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Great Place to Begin but Fast Paced

I got my first experience with CS here. Team and Training Lead were really nice! Training was 2 weeks & a lot of info to take in at once. suggest longer time for training as its CS. You have to be really knowledgable of all the information. In my case, my first 2 days of calling, a cx could tell I was new to the role- which was disappointing and a learning point for me. So I highly suggest more time needed for training and maybe even testing at the end of training to make sure agents are ready. I'm grateful for my first experience!
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Productive and fast at times

What is the best part of working at the company?The interaction with your team leads and supports systems What is the most stressful part about working at the company?Constant calls one after another What is the work environment and culture like at the company?Mixed culture and environment is sometimes frustrating What is a typical day like for you at the company?A typical day in this company is easy at times
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Alright

just ok to be honest as I was not there for long. they seem to pick and choose who they like even if it is not performance based but other than that ok
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Poor Management-low pay

Don’t work here if you love yourself! You’re just a number or money making machine! Low paid and also management will cut your hours if your sales drop. The customers are tired of hearing from us … it’s a nightmare n frustrating!

Pros

None

Cons

Everything
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Happy to move on

I worked for s & p data over a period of 6 months. I have worked on their Shaw renewal project where role requires to dial out 30-40 calls in 8 hrs shift. During that time I experienced toxic culture & managers support was null when it comes to growth.

Pros

Work from Home

Cons

Toxic culture
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Demotivating culture

Team leads are good sometimes but QA are really unnecessary harsh. They will cut your bonus as much as they can, if you don’t do any mistakes, they create mistakes in your calls and cuts the bonus
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Work here if you never want any validation

A very depressing place to work. Lost the contract I was on so I was let go and did not place me on another contract. Onsite smokers pit, neighbors are trying to buy the place.

Pros

Dollar store prizes for achieving arbitrary goals

Cons

Always told you are not good enough never the opposite.
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Not too bad

It’s not that bad but can do better with pay and commission. Management is good and team is supportive. I loved when I got mobility to sell because of its commission
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Worst place to work

Don't ever work for them, the management is terrible, work is stressful, minimum wage but maximum work load. You will regret if you join them, I quit in 3 months.
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just hated it

every step of the way was horrible including the campaign, customer base, management and support from the company. also not paid enough commission or base pay for the difficulty of the job.
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Life sucking

They fired or pushed out anyone who actually cared about the job and the people. This place went from a perfect place to work family type of atmosphere to stressful and micromanagement to the point of calling agents if they went to the bathroom for more than 5 mins. Not my ideal job.

Pros

Since wfh none

Cons

Micromanage, expect everything without anything back
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Good company... but

I enjoyed the company The support is not really existent however from HR or management team. If support does provide a resolution that may be wrong, it still is held over your head since you are the one whom told the customer the resolution.

Pros

Remote, permantely

Cons

No communication
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Decent for first job

Is a stepping stone towards something greater. Favoritism sometimes occurs so don't get your hopes up when promotion time comes around. Overall coworkers were pretty good. Good way to get sales experience
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Combative staff. Employees are fired for familial loss.

Not a week goes by where colleagues aren’t at each others throats, shouting across the sales floor, and eventually need to be separated by low level employees. Management will not intervene, investigate, or take any form of action in responce, including termination, retraining, or even a write up. Favouritism runs rampant and they’re always short on staff from new employees being scared off.However if you are looking to be terminated and finding it difficult, the most common I witnessed was by either have a sudden onset of medical issues, a death in the family, or making a personal disability known to other staff members, especially HR.
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Worst Management ever

Training is fair, after that, you're on your own. Basically, the supervisor isn't any help, There is favouritism, greed for money, and no care for employees (they pretend they care).
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worst

this company terminate you at any time for no reason at all and they don’t want to pay their employees at all. better to stay at home rather than working for this
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Overall rating

Based on 1,372 reviews

Ratings by category

2.7 out of 5 stars for Work/Life Balance
2.6 out of 5 stars for Salary/Benefits
2.5 out of 5 stars for Job security/advancement
2.5 out of 5 stars for Management
2.7 out of 5 stars for Culture
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