SP Data Digital Employee Reviews
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A little workload
Telemarketer (Former Employee) - Toronto, ON - 19 September 2023
Indeed featured review
The most useful review selected by IndeedNot that good and not that bad. Sometimes it feels so good , sometimes you feel like nothing.So it’s a mix of both . U can enjoy if you schob targets. It’s totally depend on the skill
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Not fair pay, bonuses always messed up and then they hands up. Too much pressure on getting sales.
Technical sales representative (Current Employee) - Hamilton, ON - 21 September 2023
Don’t find opportunity, hire people on temporary based and don’t increase pay. When work load is done sent them back to previous position, which is depressing on people finding their growth.
Pros
Lunch paid
Cons
Aggressive targets to complete, quick hire and quick fire
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Insights into SP Data Digital
Areas for improvement
- Sense of belonging
- General feeling of work happiness
- Energizing work tasks
Good place to start out
Customer Service Representative (Former Employee) - Peterborough, ON - 19 September 2023
It was good to gain some experience in customer service. The work was fairly easy but there was no breaks between calls, which got a bit tiring. Not too bad.
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Waste
Sales rep (Former Employee) - Mississauga - 6 September 2023
Waste of time.. poor training.. micromanaged.. suddenly they trabsfer u to different departments and dont care about ur work life balance.. annoying.. not happy at all.. not sure if theu paid the commission properly or jot
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Amazing people and pay
Sales Associate (Current Employee) - Toronto, ON - 15 August 2023
Very amazing company they are too good at everything and i love how they treat you and i love the pay omg i wish i could be with this company earlier in live
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Great Place to Begin but Fast Paced
Customer Service Representative (Former Employee) - Toronto, ON - 10 August 2023
I got my first experience with CS here. Team and Training Lead were really nice! Training was 2 weeks & a lot of info to take in at once. suggest longer time for training as its CS. You have to be really knowledgable of all the information. In my case, my first 2 days of calling, a cx could tell I was new to the role- which was disappointing and a learning point for me. So I highly suggest more time needed for training and maybe even testing at the end of training to make sure agents are ready. I'm grateful for my first experience!
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Productive and fast at times
CUSTOMER SERVICE REPRESENTATIVE/DATA ENTRY PROCESSOR (Former Employee) - Toronto, ON - 8 August 2023
What is the best part of working at the company? The interaction with your team leads and supports systems What is the most stressful part about working at the company? Constant calls one after another What is the work environment and culture like at the company? Mixed culture and environment is sometimes frustrating What is a typical day like for you at the company? A typical day in this company is easy at times
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Alright
Sales Associate (Former Employee) - Hamilton, ON - 31 July 2023
just ok to be honest as I was not there for long. they seem to pick and choose who they like even if it is not performance based but other than that ok
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Poor Management-low pay
Customer Service/Sales Representative (Former Employee) - Toronto, ON - 19 July 2023
Don’t work here if you love yourself! You’re just a number or money making machine! Low paid and also management will cut your hours if your sales drop. The customers are tired of hearing from us … it’s a nightmare n frustrating!
Pros
None
Cons
Everything
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Happy to move on
TELESALES SPECIALIST - SHAW RENEWAL TEAM (Current Employee) - Remote - 4 July 2023
I worked for s & p data over a period of 6 months. I have worked on their Shaw renewal project where role requires to dial out 30-40 calls in 8 hrs shift. During that time I experienced toxic culture & managers support was null when it comes to growth.
Pros
Work from Home
Cons
Toxic culture
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Demotivating culture
Customer Service Representative (Current Employee) - Hamilton, ON - 30 June 2023
Team leads are good sometimes but QA are really unnecessary harsh. They will cut your bonus as much as they can, if you don’t do any mistakes, they create mistakes in your calls and cuts the bonus
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Work here if you never want any validation
Sales associate (Former Employee) - Trenton, ON - 30 June 2023
A very depressing place to work. Lost the contract I was on so I was let go and did not place me on another contract. Onsite smokers pit, neighbors are trying to buy the place.
Pros
Dollar store prizes for achieving arbitrary goals
Cons
Always told you are not good enough never the opposite.
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Not too bad
Technical Support (Former Employee) - Toronto, ON - 26 June 2023
It’s not that bad but can do better with pay and commission. Management is good and team is supportive. I loved when I got mobility to sell because of its commission
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Worst place to work
Retention Specialist (Former Employee) - Toronto, ON - 22 June 2023
Don't ever work for them, the management is terrible, work is stressful, minimum wage but maximum work load. You will regret if you join them, I quit in 3 months.
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just hated it
Telesales Representative (Current Employee) - Hamilton, ON - 21 June 2023
every step of the way was horrible including the campaign, customer base, management and support from the company. also not paid enough commission or base pay for the difficulty of the job.
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Life sucking
Team Leader (Former Employee) - Trenton, ON - 15 June 2023
They fired or pushed out anyone who actually cared about the job and the people. This place went from a perfect place to work family type of atmosphere to stressful and micromanagement to the point of calling agents if they went to the bathroom for more than 5 mins. Not my ideal job.
Pros
Since wfh none
Cons
Micromanage, expect everything without anything back
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Good company... but
Loyalty and Retention Specialist (Former Employee) - Alberta - 10 June 2023
I enjoyed the company The support is not really existent however from HR or management team. If support does provide a resolution that may be wrong, it still is held over your head since you are the one whom told the customer the resolution.
Pros
Remote, permantely
Cons
No communication
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Decent for first job
Sales Representative (Former Employee) - Toronto, ON - 29 May 2023
Is a stepping stone towards something greater. Favoritism sometimes occurs so don't get your hopes up when promotion time comes around. Overall coworkers were pretty good. Good way to get sales experience
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Combative staff. Employees are fired for familial loss.
Inbound Sales Representative (Former Employee) - Hamilton, ON - 19 May 2023
Not a week goes by where colleagues aren’t at each others throats, shouting across the sales floor, and eventually need to be separated by low level employees. Management will not intervene, investigate, or take any form of action in responce, including termination, retraining, or even a write up. Favouritism runs rampant and they’re always short on staff from new employees being scared off. However if you are looking to be terminated and finding it difficult, the most common I witnessed was by either have a sudden onset of medical issues, a death in the family, or making a personal disability known to other staff members, especially HR.
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Worst Management ever
Inbound Customer Service Representative (Former Employee) - Hamilton, ON - 17 May 2023
Training is fair, after that, you're on your own. Basically, the supervisor isn't any help, There is favouritism, greed for money, and no care for employees (they pretend they care).
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worst
Telephone Sales Representative (Former Employee) - Toronto, ON - 15 May 2023
this company terminate you at any time for no reason at all and they don’t want to pay their employees at all. better to stay at home rather than working for this
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Ask a question about working or interviewing at SP Data Digital. Our community is ready to answer.Ask a QuestionOverall rating
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Ratings by category
2.7 out of 5 stars for Work/Life Balance
2.6 out of 5 stars for Salary/Benefits
2.5 out of 5 stars for Job security/advancement
2.5 out of 5 stars for Management
2.7 out of 5 stars for Culture
Questions about SP Data Digital
- Why did you leave your job at S&P Data?14 people answered
- What is the work environment and culture like at the company?9 people answered
- What benefits does SP Data Digital offer?8 people answered
- How often do raises occur at SP Data Digital?7 people answered
- What is SP Data Digital holiday leave policy? How much holiday leave do you get per year?7 people answered
- What was the most challenging part of your role at SP Data Digital?7 people answered
- How is feedback from management delivered at SP Data Digital?7 people answered
- If you were to leave SP Data Digital, what would be the reason?7 people answered
- What is the promotion process like at SP Data Digital?6 people answered
- How did you get your first interview at SP Data Digital?6 people answered
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