Customer Service Representative at SP Data Digital

Reviews

Customer Service Representative in Peterborough, ON

on September 19, 2023

It was good to gain some experience in customer service. The work was fairly easy but there was no breaks between calls, which got a bit tiring. Not too bad.

Customer Service Representative in Toronto, ON

on August 10, 2023

Great Place to Begin but Fast Paced

I got my first experience with CS here. Team and Training Lead were really nice! Training was 2 weeks & a lot of info to take in at once. suggest longer time for training as its CS. You have to be really knowledgable of all the information. In my case, my first 2 days of calling, a cx could tell I was new to the role- which was disappointing and a learning point for me. So I highly suggest mor...

Customer Service Representative in Hamilton, ON

on June 30, 2023

Demotivating culture

Team leads are good sometimes but QA are really unnecessary harsh. They will cut your bonus as much as they can, if you don’t do any mistakes, they create mistakes in your calls and cuts the bonus

Customer Service Agent in Toronto, ON

on May 11, 2023

This company does not foster a positive work environment

This company does not appear to appreciate that employees are more loyal and productive when they feel supported and are operating within a positive work environment. I witnessed people dropping out of this job like flies. After looking at these negative reviews-something I should have done before accepting the position-I can confirm that this is not a healthy work environment. Maybe that is the m...

CSR - Customer Service Representative in St. John's, NL

on April 27, 2023

CSR

I originally was hired for inbound CSR, they switched a few of my co workers to a different position altogether that was inbound calling that required you to do 80 outbound calls a day very much like telemarketing calling which a lot of clients were very annoyed, not only calling but needing to send clients two emails a day plus wanting to call them twice a day everyday. Needless to say they make ...

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Salaries

Salary estimated from 155 employees, users, and past and present job advertisements on Indeed in the past 12 months.

Last updated: October 17, 2023

Average salary

$17.21 per hour

Average $17.21

Low $14.00

High $26.00

Learn more about Customer Service Representative salaries

Jobs

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There are 13 jobs at SP Data Digital

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Interview insights

Insights from 182 Indeed users who have interviewed with SP Data Digital within the last 5 years.

Average experience

Interview is easy

Process takes about a day or two

Interview questions

Where do you see yourself in 5 years

Where do you see yourself in 5...

Shared on 16 October 2019

How to save a cx. The answer is you credit big time but id the cx is not wanting yo stay does S&P data want you to go to thier home get on your kness and beg them

How to save a cx. The answer i...

Shared on 30 April 2019

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