Friendly , Professional, Supportive , Educational , Encouraging , Fair
There is none bad morel none of the management or the team leads are willing to help the newcomers or show them the ropes
Cut throat. They don’t care about your needs or issues. There is a huge lack of support if you need help it takes 30 minutes. Stressful beyond any measure.
The staff members are friendly and accommodating.
Focuses on how to help the front line agents succeed and contribute to the success of the company.