SP Data Digital Careers and Employment

It was very stressful training. First of all, I was told that I don't need any new equipment or computer & that it would all be provided. Then after the 2nd day they said I needed a laptop ASAP in order to do training. I ran to the Best Buy at the last minute after work to buy one. The training was too quick; too many things to learn in a short period of time & extra hours out of work hours reading & doing exercises you needed to pass in order to do the job. I was struggling. If you understood everything, great, if not, too bad. All my questions on Zoom were not answered and that's when I felt I was going behind in learning. You're on your own. Even though training was at home, by the 4th day I was burned out with a serious stomach pain and migraine. It was just was a whole lot to absorb in a small period of time and it sounded like it would be a challenge to get people to stay on the mobile plan even if you knew all the incentives you could offer them to stay. Too many things to learn to do the job & that's if you are successful in retaining the customer. Too little pay for that kind of stress too. I politely quit before I got sick. I requested them to let me know of any other Administrative positions in the company not related to sales, but I did not get a reply back.

Terrible. Only one word to describe

Health and vision

Health and vision

NO holiday policy

All the necessary health benefits, except you do have to work for at least 9 months before receiving benefits.

Non existent.

Apply online

Most people either had no experience or other call center type experience. Employees who had no experience were put on campaigns with little training and floundered, while those with some IT and call center experience did a little bit better.

It was very stressful training. First of all, I was told that I don't need any new equipment or computer & that it would all be provided. Then after the 2nd day they said I needed a laptop ASAP in order to do training. I ran to the Best Buy at the last minute after work to buy one. The training was too quick; too many things to learn in a short period of time & extra hours out of work hours reading & doing exercises you needed to pass in order to do the job. I was struggling. If you understood everything, great, if not, too bad. All my questions on Zoom were not answered and that's when I felt I was going behind in learning. You're on your own. Even though training was at home, by the 4th day I was burned out with a serious stomach pain and migraine. It was just was a whole lot to absorb in a small period of time and it sounded like it would be a challenge to get people to stay on the mobile plan even if you knew all the incentives you could offer them to stay. Too many things to learn to do the job & that's if you are successful in retaining the customer. Too little pay for that kind of stress too. I politely quit before I got sick. I requested them to let me know of any other Administrative positions in the company not related to sales, but I did not get a reply back.

Terrible. Only one word to describe

Too fast to be a good customer service provider