Southbridge Care Homes Employee Reviews
Review this companyJob Title
All
Location
Canada31 reviews
Search reviews
Sort by
Showing all 31 reviews
Good coworkers
Psw (Former Employee) - Thunder Bay, ON - 16 May 2023
Indeed featured review
The most useful review selected by IndeedTheir casual policy of 6 shifts biweekly is ridiculous. They have part time rotations that are less. I honestly think they do not want to retain staff.
Was this review helpful?
Focused on People
VP (Current Employee) - Cambridge, ON - 25 September 2023
Southbridge is a growing organization that is people and resident focused. They are heavily invested and motivated to put together teams of people who are invested in the care of residents in LTC.
Was this review helpful?
Insights into Southbridge Care Homes
Areas for improvement
- Sense of belonging
- General feeling of work happiness
- Support from manager
Terrible senior management and culture
Assistant General Manager (Former Employee) - Orchard villa - 12 September 2023
Senior management is less than satisfactory, work culture is toxic in every sense and there are no support or structure systems in place. Residents are often left feeling alone and unheard.
Pros
None
Cons
Everything
Was this review helpful?
Absolutely terrible.
Human Resources (Former Employee) - Cornwall - 12 September 2023
What is the best part of working at the company? This is an extremely unprofessional workplace. I do not suggest working here. What is the most stressful part about working at the company? Not receiving a pay for over a month and the lack of direction from corporate.
Was this review helpful?
Awful workplace conditions
Cook (Former Employee) - Chesley, ON - 27 August 2023
Management has no consideration for personal life. Felt like being back in high school, so clicky. Dietary management has no experience, tried to tell me how to cook
Pros
Made some friends
Cons
Management, no life
Was this review helpful?
Poor work environment full of backstabbers
Dietary Aide/Server (Former Employee) - Cornwall, ON - 18 August 2023
Avoid this place, they treat you badly, and you're just a number. Food served to residents are never to temp or burnt. Lots of safety hazards. Not a good work place.
Pros
None
Cons
Everything
Was this review helpful?
I enjoy working here!
PSW (Current Employee) - London, ON - 9 August 2023
I've worked here for a few months as a PSW and really enjoy the environment! Great team and supportive management. I've learned a lot since starting after school a few months ago
Was this review helpful?
Terrible Management Cornwall Home
Personal Support Worker (PSW) (Current Employee) - Cornwall, ON - 6 August 2023
Current Employee Cornwall – Management are young and unprofessional, they are never seen only heard barking orders, have a gang mentality. A man from upper corporate office comes down weekly but he never seeks feedback from staff, only seen socializing with management. Other good managers have quit, high turnover in all departments. Families and residents issue complaints constantly, we work short and can't give quality care. Staff morale has hit rock bottom. Do not work here!
Pros
None, new building but it's falling apart
Cons
Management
Was this review helpful?
Immature management with lacking experience is very evident
Recreation Coordinator (Former Employee) - Thornbury, ON - 27 June 2023
Southbridge homes showed me there are worse places such as theirs than other homes. Cheap, underfunded, lack of managers who know what they are doing, immature, no $$ spent on cap. Expenditures, the Thornbury location has floods in the basement. every time it rains. Run as fast as you can, unless you like a toxic workplace.
Pros
Nice town
Cons
Everything, poorest of pay rates and constant critiques
Was this review helpful?
Awful
Unregulated Care Provider (Current Employee) - Seaforth, ON - 26 June 2023
Management doesn’t know how to manage, will lie to you about everything. Expect you to do the work of at least 2 people including things that are out of your scope of work. Management likes to bend rules when it benefits them and not the workers on the floor. They also seem to think it’s acceptable to have 18 residents to 1 staff member. They do not listen to their staff when suggestions are put forth on improving both residents day to day living or staff member work load. If that sounds like a great time, then by all means apply!
Pros
Coworkers are good for the most part, residents are lovely
Cons
Management
Was this review helpful?
Jobs at Southbridge Care Homes
Laughable!
Talent Acquisition Specialist aka Glorified Door-to-Door Salesperson (Former Employee) - Kemptville, ON - 21 June 2023
This company is a joke. I will attempt to make my review as entertaining as it was working there. It’s easy to get hired here. If you have a heartbeat, you’re in. And if you are a “yes person” and willing to sell your soul to this company, you should definitely apply. You’ll do well here and likely get promoted quickly. Mismanaged. Imagine a bunch of nurses running a company with little to management training. Speaking of training, that does not exist here. And please don’t hold your breath for that thing your manager promised you; you’ll turn blue. No consistency/clarity. Expectations change daily, sometimes hourly. Managers can’t give you an answer because they do not know themselves. If you like confusion and chaos, this is the place for you! Don’t believe what the job description says, it is most likely false. If you expect to feel valued and supported, think again. Do you like to get paid? If so, move along because this company will make you wait for it. They will make you think it is due to a slew of internal issues but really, your coworkers will tell you that it’s happened to them as well. Getting paid back your expenses is also a treat. In summary, I would not recommend working at this company. And, I was only there a month.
Pros
The staff onsite at the home. They are lovely and truly care about the residents.
Cons
Almost everything.
Was this review helpful?
Scheduler
Scheduling Coordinator (Former Employee) - Pickering, ON - 31 May 2023
The job description is nothing like the job.. this is a 2 person job. The management is very incompetent and blind eyed to all the issues this home has. No communication between all levels of management.
Pros
None
Cons
Management
Was this review helpful?
long term a lot to improve on
N/A (Current Employee) - London, ON - 27 May 2023
The unions don't help well, only if you work your butt off and for some reason break small rules, like call in sick many times or no show up, accident at work they help a little to give chance. Other workers was forced to work still even they were injured, crutches, back hurt. It may sound bs but up to you to try of how they wouldn't help enough with workers, this union can suck in a way. The work schedule flexibility is very poor you get your minimum but after that they can randomly add you to the schedule so if have other work it may have chance to intefer and if call it off they may be angry about it.
Pros
Certain workers can be helpful
Cons
Union, manager, scheduling, wages, communication
Was this review helpful?
Highly toxic
Key holder, Guest Attendant, Unregulated Healthcare Professional (Former Employee) - Thornbury, ON - 6 April 2023
Overrun, and overworked, Staff are pitted against each other and compared to each other. You do not have the time in the day to complete all the tasks. Everyone is told to leave it to the next shift causing resentment and frustration and you don't get paid if you stay past your scheduled times. It was a regular experience to be "forced over" meaning if someone doesn't show up to work staff can't leave, forcing you to work 16-hour days. Treated like you were on call on your days off and guilted into coming in. Co-workers are abusive and you never have time for the clients.
Pros
I learned to become a very strong person and stand up for myself
Cons
Debilitating anxiety, panic attacks, used up and spit out
Was this review helpful?
Registered Nurse
Registered Nurse (Former Employee) - Warkworth, ON - 13 January 2023
Was an excellent place to work for first few years than COVID hit and management became very non supportive. Staff there are excellent people and care about the residents
Pros
Staff
Cons
Management
Was this review helpful?
Awesome Company
Talent Acquisition Specialist (Current Employee) - Cambridge, ON - 6 December 2022
I have had the privilege of working for Southbridge for a year and half and this is the best company I have worked for. Management goes above and beyond and is extremely helpful Competitive wages and great benefits and room for growth within the company
Was this review helpful?
Please do not work here
Dietary Aide (Former Employee) - London, ON - 15 June 2022
This is not a good place to work and grow your skills if that you are seeking for. The other staffs are rarely supporting you and working as a team. They will ignore your struggles. We always work under too much pressure and intense stressful environment. For example, if your tables need a first choice of the menu, the other staff will try to take all for their tables first, the kitchen is always lack of food. And interesting things are staff eating the residents’ food behind their back, then told them their choice was ran out. The manager will not listen, they also print out your email with your name so the other staff can read. Don’t trust what they promise you. I don’t think this is a good place to work and to put your members in.
Was this review helpful?
For Profit LTC
Personal Support Worker (Former Employee) - Warkworth, ON - 19 May 2022
I worked as a PSW. I enjoyed the residents as well as some awesome coworkers. Management were very kind and approachable. Unfortunately being a for profit ltc facility in a rural area there were some major staffing shortages that made it a very difficult place to provide the level of care that residents deserve.
Was this review helpful?
Huge Disappointment
Talent Acquisition Specialist (Former Employee) - Cambridge, ON - 8 February 2022
This is by far the worst organization I have ever worked for. I wish I had done more research on Southbridge prior to accepting the position. You are provided with zero support from management. If you want to work for a company that values it’s employees and follows basic HR principles, do not work here. If you value work life balance, do not work here. The CEO will randomly call you out of the blue, after hours. Very unprofessional management. If you want to work somewhere where your input and opinion matters, do not work here. They tell you benefits start immediately but then when you inquire months after you have started why you haven’t received your benefits you are told that the homes are busy and in outbreak. There is no HR department so essentially upper management do as they please and continuously talk down to people. It’s a for profit company and they clearly do not care about their homes and their employees. They are concerned with profit and acquisition of homes. I didn’t realize Southbridge owned the LTC homes that had the government brought in the military during Covid due to the conditions in the homes. If I could give this company zero stars I would.
Pros
None
Was this review helpful?
Horrible and Unprofessional Workplace
Activity Aide (Former Employee) - Goderich, ON - 20 October 2021
They recently let me go for nothing I did wrong reallly. They lied to my face by telling me I had time to change; they said 2 weeks, but only gave me 5 days. Didn't prepare you for non trained tasks. Expected you to know everything. They dont communicate or tell you anything. My manager was the worst one I've ever worked for. They said we couldn't take food even tho everyone else was taking it and allowed. Noone talks to you, you just get written up.
Pros
Literally None
Cons
No benifits, dont get paid to be in union even tho you are? Report you for everything
Was this review helpful?
Great place to work
Dietary Aide/Cook (Current Employee) - Parkview Manor - 4 September 2021
I am a dietary aide at Parkview Manor in Chesley and I love it. The management team goes above an beyond to make sure all the staff are well treated and respected. The residents are very sweet and fun. Would recommend this home to all of my friends looking for work.
Pros
Free Food
Cons
None
Was this review helpful?
Want to know more about working here?
Ask a question about working or interviewing at Southbridge Care Homes. Our community is ready to answer.Ask a QuestionOverall rating
5
8
4
1
3
4
2
1
1
17
Ratings by category
2.4 out of 5 stars for Work/Life Balance
2.3 out of 5 stars for Salary/Benefits
2.3 out of 5 stars for Job security/advancement
2.2 out of 5 stars for Management
2.3 out of 5 stars for Culture
Compare Southbridge Care Homes with
Questions about Southbridge Care Homes
- What is Southbridge Care Homes holiday leave policy? How much holiday leave do you get per year?3 people answered
- How is feedback from management delivered at Southbridge Care Homes?3 people answered
- What is a typical day like for you at the company?2 people answered
- What is the work-from-home policy at Southbridge Care Homes?2 people answered
- How often do you get a raise at Southbridge Care Homes?2 people answered
- What would you suggest Southbridge Care Homes management do to prevent others from leaving?2 people answered
- How often do raises occur at Southbridge Care Homes?2 people answered
- How long does it take to get hired from start to finish at Southbridge Care Homes? What are the step…2 people answered
- How did you get your first interview at Southbridge Care Homes?2 people answered
- What benefits does Southbridge Care Homes offer?2 people answered
Southbridge Care Homes Reviews by Job Title
Southbridge Care Homes reviews by location
Learn about Southbridge Care Homes in popular locations
Learn about popular job titles at Southbridge Care Homes
- Companies
- Southbridge Care Homes
- Employee reviews