Soul Restaurants Canada Inc (KFC/TB) Employee Reviews for Shift Manager

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3.0
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Fast paced environment
Shift Supervisor (Current Employee) –  Toronto, ON14 July 2018
A good place to start your career. I got to learn a lot about handling cash, customer issues, contacting vendors, reporting food safety and equipment failure issues. The job requires you to give all of you in return for low payrate which would not motivate anyone. Its a fast paced environment and got really hard to work with low staff. The top management gives you unrealistic targets with sometimes very low staff which would not be achieved in real life scenarios.
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1.0
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had an okay experience
Shift Manager (Former Employee) –  Barrie, ON7 May 2018
worked with the company for 3 years. started as a customer service representative. got promoted in 2017 as a shift supervisor. have been working with customer service for 3 years all in together
Pros
free lunches
Cons
long hours
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5.0
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fun and friendly
Shift Manager (Former Employee) –  Toronto, ON5 August 2017
fun, friendly, reliable team mates, good working environment, hardest part is the training newly hired employees, enjoyable part is dealing with customers
Pros
free lunches
Cons
less salary
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3.0
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Teamwork
Shift Manager (Current Employee) –  Thornhill, ON21 October 2015
Being a shift manage sometimes is tough and stressful when customer make some complaints or if they are not satisfied with their orders. Happy and productive if team members are doing their job correctly and if the customers are satisfied with our service.
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Overall rating

3.0
Based on 24 reviews
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Ratings by category

2.7Work/Life Balance
2.3Salary/Benefits
2.9Job Security/Advancement
2.7Management
3.0Culture

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