Happiness score is 40 out of 100
2.8 out of 5 stars.
Write a review

SoftMoc Careers and Employment

Work happiness

Scores based on about 171 responses to Indeed's survey on work happiness
Do people feel happy at work most of the time?
Do people feel they are appreciated as a person at work?
Do people feel they are achieving most of their goals at work?

About the company

  • Industry
    Department, Clothing & Shoe Stores
Learn more


Salary estimated from 1.8K employees, users, and past and present job advertisements on Indeed.

Rating overview

Rating is calculated based on 414 reviews and is evolving.



Store Manager/Assistant Manager/Sales Associate in Calgary, AB
on 3 November 2022
Alright experience , depends on the location
Was alright , as any retail jobThough management tends to keep you uplifted its when corporate gets involved when things get stressful as there isn't much support other than offering free lunches from time to time.Hours are dependent on foot traffic
Manager in Ontario
on 27 October 2022
Great place to work
In my experience SoftMoc has been a great place to work. Yeah, it’s like any other retail customers with some bad interactions with customers but you will get that anywhere working customer service. Overall as far as retail jobs go SoftMoc has been my favourite and I genuinely enjoy coming into work which is something I haven’t experienced before
Store Manager in Guelph, ON
on 15 October 2022
No work life balance
Upper Management doesn't value the employees what so ever, not supportive in terms of training or assistance with any issues that arise. Store location I worked at was constantly over stocked which was a constant safety hazard. Absolutely no work life balance in a store manager position, impossible to get an occasional Friday or Saturday off. Once was asked if I could stay and work while I was physically sick and throwing up.
Assistant Manager in Montréal, QC
on 17 September 2022
Great place to work at!
For management positions you get a great salary to start & great benefits after only 3 months, discounts for friends and family as well as yourself, with many paid days off, work environment is super friendly, can be very busy, or pretty slow depending the season.. Overall one of my most favourite jobs ive had to this day!
Key Holder/Sales Associate in Newmarket, ON
on 12 September 2022
aweful work environment
its a great starting company for customer service but the job and work environment is UNPROFESSIONAL worked many 12 hour days in a row while being in school, left at the end of july 2022 never recieved vacation pay or R.O.E had no social life from working at softmoc i do not recommend working for a company that treats their staff and ex-employees like they are nothing.

What would you say about your employer?

Help fellow job seekers by sharing your unique experience.

Questions and answers

People have asked 37 questions about working at SoftMoc. See the answers, explore popular topics, and discover unique insights from SoftMoc employees.

See questions about:

  • Working Hours
  • Interviews
  • Working Culture
  • Benefits
  • Hiring Process
  • Working Environment
  • CEO
  • Dress Code
  • Promotion
  • Work from Home
  • Hiring Age
  • Background Check
  • Company Future
  • Job Opportunities
  • Part Time Jobs

Interview insights

Insights from 547 Indeed users who have interviewed with SoftMoc within the last 5 years.

Average experience
Interview is easy
Process takes about a day or two

Interview questions

on the spot, asked about my school jacket

Shared on 1 August 2022

That I would be taking sandles and boots out of boxes checking them

Shared on 24 June 2022

It was more of just a conversation. DM was simple to talk to in the beginning.

Shared on 19 May 2022

SoftMoc locations

People also viewed

  • Companies
  • SoftMoc