Softchoice Employee Reviews

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Excellent Company
Helpdesk Technical Engineer (Current Employee) –  Oakville, ON26 January 2018
Softchoice is a great company to work for from the management to the culture to the belief system.
I have learned a lot working at Softhoice and given the opportunity to take on tasks beyond my job duties.
The office is dog friendly.
The culture is diverse and awesome
The hardest part of the job is trying not to love the company. lol
Nothing is hard about my job however I encounter challenges often which makes my job an excellent learning opportunity.
Pros
Free Lunches, Dog Friendly, Recognition, Benefits, and Tuition Reimbursement
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Softchoice
Event Coordinator (Current Employee) –  Toronto, ON18 January 2018
Softchoice is a great place to work, it has an amazing culture and is big on promoting within.

Management is very inviting, understanding and is willing to work with you to ensure that you succeed.
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Sweat shop - stay away
Manager (Former Employee) –  Toronto, ON4 December 2017
Extremely HIGH TURNOVER in staffing.

Very poor work-life balance.

Don't be 5 minutes late for work or you need to call your Supervisor.

Expect to work month end / quarter end to midnight; not disclosed in interview.

Pay premium for Parking.
Expect to pay extra $$$ to support their Charity.
Pros
Bring your Dog to work if they pass the interview
Cons
Rude Management
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Great place to start a career, not as good for mature workforce
HPE Server/Storage/Networking Technical Architect (Current Employee) –  Toronto, ON6 November 2017
The company has a good go-to-market strategy for Microsoft and Cisco. Non-core vendors, including HPE must compete for mindshare with sales representatives. The organization is trying to move to a best-of-breed solution selling model, but still operate primarily on a transaction basis.
Pros
Good company culture
Cons
Lack of focus for non-core vendors
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Toxic environment that uses 'beer cart' to look great
NA (Current Employee) –  Toronto, ON25 September 2017
An organization that lacks leadership or direction. A terrible corporate culture but so many people have never worked anywhere else to know the difference.
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Sales Culture
Account Manager (Former Employee) –  Montréal, QC12 September 2017
Softchoice is overall a nice place to work, their salaries are competetive, and the work-life personal-life balance is fine, job security is an issue as any other place
Pros
Salary
Cons
structure
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Company on the rise but poor salary
BUYER: PURCHASING (Former Employee) –  Toronto, ON9 September 2017
Softchoice is starting to do better than it did a couple of years ago. But their salary and wages are still the lowest in the market. Work Life balance is satisfactory but they have a great Charity Organization.
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Great culture but low on salary
Ops (Current Employee) –  Toronto, ON24 August 2017
The people and openness make the company great. The downside is the divide between Ops vs Sales and the salary range. You can bring your pets to work and work from home.
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Productive
Team Leader (Former Employee) –  Toronto, ON14 August 2017
It was a very easy place to work, wish I could have stayed there longer but unfortunately I was only a part time employee due to school. Worked 3 times a week during the evenings so I can't say much about the place.
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Great Company...
Sr. Territory Sales Representative Canada East (Former Employee) –  Montréal, QC15 May 2017
Amazing work/life balance.
The staff and support are wonderful.
The upper management needs to listen more to the support as they have a pulse that the execs dont see.
I would love to work for them again!
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Don't believe the hype.
Territory Sales Representative (Former Employee) –  Toronto, ON8 May 2017
The sales program is an overglorified IT equivalent to automobile sales.

This company knows no loyalty to its staff.

No work-life balance.

Nepotism is rampant.
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Get what you put in
Customer Service Representative (Current Employee) –  Toronto, ON18 April 2017
If you are content with coming in and just doing your job, you wont make it far and will soon dislike your job. However,Go above and beyond, develop your own brand, contribute your ideas and chances are you will get a raise and promotion very quickly.
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Working in the KTSC
Support Engineer (Current Employee) –  Oakville, ON26 March 2017
Stressful, non-rewarding, barely any training, no clear career path options, Softchoice is more concerned to sell sell sell than to actually take the time to look at the bigger picture of support.

Pay scales are all over the place since the company is not looking for quality engineers but just another head count before more CSAT issues arise.

Very poor management: lacking of vision and guidance (more concerned with putting out fires than with growth).

What was once a very fun and exciting work environment in KTSC, is now a "how worse can it get ?" type of place.

I really hope that they get their act together before people start loosing their jobs due to a lack of customer satisfaction +business loss.
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Softchoice
Business Development Manager (Current Employee) –  Toronto6 March 2017
Our goal is simple: help organizations use technology to become more productive, more competitive and ultimately, more successful. That starts with answering the important questions – like where you are today and where you want to be in the future. Avoiding surprises, helping you make great decisions and providing the technical know-how to turn vision into reality – it’s all a part of how we deliver better outcomes for your business.
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Good
Customer Support Representative (Current Employee) –  Toronto, ON23 January 2017
It is a good company to work for and get a start in your career. They have a good training program and lots of resources to help you be successful.
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fun envirement
Sr. Service Consultant (Current Employee) –  Oakville, ON5 January 2017
tennis table
volunteer
company yearly meetings
monthly beer cart
good environment withing the team
Management can definitely be better
No enough trainings
Pros
Fun
Cons
Management poor, not enough trainings
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Awesome
Technical Support Intern (Former Employee) –  Oakville, ON24 November 2016
The environment was awesome, a great place for a first co-op. I learned so much there and I take away a lot of the ideas that I was taught there. The team that I worked with was awesome to work with. The dynamic that that team has all by themselves is awesome. My supervisor was awesome as well and was really helpful and provided great guidance.
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Great place to start and build a career
Inside Sales Representative (Current Employee) –  Toronto, ON20 November 2016
Softchoice is a great place to start and build a career. The corporate culture is great (lots of team events, volunteer days, etc). You can learn a lot at this company, and have opportunities for career advancement (in your department or elsewhere).
Pros
culture, volunteer days, team events, free food, great location in Liberty Village
Cons
Work life balance
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Fast Growing, managed services employer
Supervisor - Keystone Enhanced Services Team (Former Employee) –  Oakville, ON9 November 2016
Softchoice Keystone Technical Support Center is a quickly growing, managed services provider. The company strives to have a great, positive culture, supporting its employees as they support its customers.
Pros
social involvement, supportive of employees, rapid growth
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Great Company overall
CORPORATE ACCOUNT EXECUTIVE (Former Employee) –  Toronto, ON6 October 2016
Softchoice is one of the best places I've worked in. Every company has their shortcomings but the benefits and the work environment outweighs all of these by a long shot.
Pros
Good compensation, great overall culture
Cons
Still difficult to get ahead if you're a minority
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Overall rating

3.6
Based on 50 reviews
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Ratings by category

3.7Work/Life Balance
3.3Salary/Benefits
3.2Job Security/Advancement
3.2Management
4.0Culture