I worked for the company for quite awhile and saw how horrible this place really is. Not only is the company bleeding out money like crazy, but the structure of the company is an absolute joke. The owner is convinced he is the best thing to grace the business world but in reality he needs to step down and either sell this sinking ship, or let someone else manage it. Staff are poorly paid, no room for advancement, and while everyone in the office has cake and fun days, the staff in stores bust their butts and get nothing. No morale, no incentives. Managers get a raise? NO. Doesn't matter if you spend 50 hours a week to keep the store going, no raise, no thank you... nothing. Stay away from this place. You will end up hating it so badly and hate everything about head office. They hired someone to help with the issues that staff are facing... to help boost morale, but she has no credentials and just made the stores pay for and make their own pancakes... she is the owners puppet. It is frustrating that wages are low, but the company has enough money to keep this employee... absolutely insane.