SMS Equipment Inc. Employee Reviews
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Good job great wage
Warehouseman (Former Employee) - Kamloops, BC - 2 January 2021
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The most useful review selected by IndeedLoved the job You are expected to keep your area cleaned everything organized make sure the mechanics have what they need and the parts dept have what they need shipping receive unload equipment etc.but unfortunately got caught up in a downturn and was low man on seniority list laid off and never went back. You have to have whimis, dangerous goods, and forklift ticket preferable warehouseman ticket from college.
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Really good if you’re a great fit
Procurement Coordinator (Current Employee) - Baie-Comeau, Canada - 17 June 2021
The environment is friendly and the staff are easy to work with. SMS values their staff and will help to develop you professionally. If you want to advance your way up the ladder you can do it, though it takes hard work and lots of grit to get there.
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Top notch experience
Field Mechanic (Former Employee) - Grande Prairie, Canada - 14 June 2021
Was a cool gig that paid my bills and gave me job security for over three years. Sad I had to go but a better opportunity came my way and I would have been a fool to have let it pass me by. Still the best job I’ve had to date. We’ll just have to see where my career takes me in the future.
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Great people across the board
Customer Service Representative (Current Employee) - Red Deer, Alberta - 4 June 2021
So far so good. The people, the environment, even the work itself makes me actually want to come in to work every day. I’m really loving the vibe here. I get a sense that some people don’t like the way management runs things but I think they’re doing just fine.
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Unfair treatment & favouritism
Service Assistant (Former Employee) - Fort McMurray, AB - 23 May 2021
If you don’t party with upper management or brown nose you won’t last here. This place is very toxic. It’s disorganized with inexperienced supervisors, out of touch upper management, HR is biased, high stress job with no recognition for your efforts. Pay was decent but not worth working here. If you’re not in their click, they get rid of you and keep their brown nosers.
Pros
Pay
Cons
Too many to list
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Great first job experience
Mechanic Apprentice (Former Employee) - Grande Prairie, Canada - 29 April 2021
I started working at SMS straight out of school. I learned a lot while working here, not only about the company and my job duties, but also what it means to have a good work ethic and make yourself valuable within a company.
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Safety first
Marketing Manager (Current Employee) - Timmins, ON - 28 April 2021
Very safe workplace environment. Got good work/life balance. Flexible time schedule and shifts. All regulations are 100% followed 100% of the time. Highly recommended.
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A+ experience
Heavy Equipment Technician (Former Employee) - Williams Lake, BC - 28 April 2021
Yup, definitely doesn’t have a “every man for himself” type of mentality. We either win together or we lose together but we never leave a man behind. If you don’t know how to collaborate before you get hired you’ll learn quickly.
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Love working here
Mechanic Apprentice (Current Employee) - Baie-Comeau, Canada - 26 April 2021
No abuse in the work place. No yelling, discrimination, or off the cuff snide comments. It’s a great place to work with a lot of flexibility to do your job without an overbearing amount of managerial oversight.
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Best job I’ve ever had
Welder (Current Employee) - Williams Lake, BC - 13 April 2021
It only took me a few months to feel like I’ve been doing this for years. I’m not exaggerating. The training and experience are world class!!! It all came so naturally to me. Had lots of help from my colleagues too. As the title says, it’s the best job I’ve ever had.
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Toxic work environment, heavy favoritism
Heavy Duty Mechanic (Former Employee) - Acheson, AB - 28 March 2021
Decent pay and benefits, but that's where the plus' stop. Management in the ivory tower doesn't know whether to scratch their watch or wind their a** and will drop you for no reason. Other workers in your section will go out of their way to find fault with your work, no matter how slight, and immediately rat you out to the supervisor/chargehand/lead hand instead of helping you out.
Cons
Toxic enviroment, inept management, nepotism, favoritism.
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Tough place to work, was stressed out daily by management and safety culture.
Service department (Former Employee) - Edmonton, AB - 20 March 2021
Could hardly get out of the truck in the parking lot every morning, just stressed out about working there. Try to catch and blame you for any little thing.
Pros
Decent pay
Cons
Toxic work environment.
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Poor job security, incompetent management
Labourer (Former Employee) - Acheson, AB - 23 February 2021
They make it seem like this is a state of the art facility, but is it not , for years they have been trying to get a proper Komatsu certification, but the place is filthy , clutterd and unsafe to work, mobile equipment is unreliable and often breaks down and there is not enough working equipment to meet demands , slowing down work extremely and it becomes unrealistic to even attempt to meet deadlines , making you look slow and incompetent as you wait and walk around the shop looking for a forklift. Management is a joke , they all have their favorite workers and there is no chance of moving up and building a career as they tell you when you are hired.They sugar coat their statistics to try and make themselves look like the proper place to work at , covering their rear ends , they over charge their costumers by making us charge work time into things that we never even did. Most importantly they never do employe reviews, leaving you in the dark when it comes to your performance , and for the 2 years that I worked here I never even knew if I passed the probation period, as they never do reviews on your status.If you plan to work here , take advantage of the company, as you are just a number for them and will terminate you without cause at any given time they see fit.
Pros
Good pay, good co-workers
Cons
No job security, dangerous and hectic environment, incompetent management, unrealistic deadlines and expectations
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Good for a pay cheque
Welder (Current Employee) - Elkford, BC - 8 February 2021
Incompetent management. Supervisors that lack knowledge or experience in what the mining field. Unfortunately that's all the branch deals with.Favoritism is rampant. Good for a job till you find a better one
Pros
Steady work if your high enough on the list
Cons
Beware of bag lickers
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Patronage runs rampant
Front Line Customer Sales (Former Employee) - Prince George, BC - 17 November 2020
Patronage appointments are the fashion at SMS Equipment. People are put into lucrative jobs not because they can actually do the job, but because "they've been here a long time, we don't want to lose that knowledge," and questioning this practice gets you labelled as a "bomb dropper," while the patronage appointees get to collect a fat cheque for little more than sitting at their desk. Not a lot of accountability when something goes wrong, but lots of finger pointing between dept's and "it's this dept's turn to take the heat." The product is amazing, as are the front line workers, but the leadership is in desperate need of replacing.
Pros
Team members
Cons
Management
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Good place to work. Poorly ran management
Welding estimator (Former Employee) - 63n shop - 16 November 2020
There is management personal in position that they should not be and do not Have the proper qualifications or knowledge to run a department.Overall mostly good supervisors and very nice and professional employees.
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Good pay
Journeyman Welder (Former Employee) - Fort McMurray, AB - 14 November 2020
The compensation for working for sms in ft Mcmuray is very good, the work life balance is also very good. They are a little top heavy however so is the whole area.
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Cowboy attitude and over the top safety perspective makes it hard to work when they give you less than minimum and want you to perform as the best.
Field Mechanic (Current Employee) - Kamloops, BC - 14 November 2020
Kamloops. Poorly run shop. Management is beyond disconnected from the hourly staff. Poorly tooled shop. Lots of homemade tools that get the job done, but if your caught using your fired. No life, work balance.
Cons
No tools and poor management.
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Poor management and toxic workplace
Parts (Former Employee) - Acheson, AB - 26 October 2020
I worked at SMS for twelve years and the last five years it became a very toxic place to work and our management was completely inept. They intimidated people during the covid-19 pandemic and it was understood that if you tested positive for the virus and shut down work you would be fired. The managers used their employees as scapegoats and didn't take the blame for their poor planning and decisions.
Pros
Decent pay and good co-workers
Cons
Poor management that uses scapegoating & intimidation
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Pays well but the left hand dont know what the right hand wants
It paid well and gave me comfort in living, but the foremans and chargehands are unaware about most things its incredible. Also very busy/anxious work environment. Too many moving pieces for them to be qualified as safe.
Pros
Competitive Pay, Great Benefits
Cons
Hostile Working Environment, Rotating Day and Night shift
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It was a good place to work
I’d rather not say (Former Employee) - Acheson, AB - 23 September 2020
It was a great place to work with decent starting salary and great benefits along with a 5% matching RRSP.
But since COVID hit, they took advantage and “temporarily” laid off countless individuals and there was poor communication about if you were ever going to be brought back.
Depending on your role, the life/work balance was good, and you were never expected to work after hours.
Great coworkers, although some of the management could be a little overbearing.
Pros
Decent wage, benefits, Rrsp, Room for growth
Cons
Too many managers, lack of job security
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Questions about SMS Equipment Inc.
- What is the work environment and culture like at SMS Equipment Inc.?7 people answered
- What was the job security like at SMS?6 people answered
- Why would you want to work at SMS Equipment Inc.?5 people answered
- Does SMS Equipment Inc. allow for flexible working hours? Or are the hours set?4 people answered
- What benefits does SMS Equipment Inc. offer?3 people answered
- Is SMS Equipment Inc. hiring new workers during the COVID-19 outbreak?3 people answered
- Does a laboure have the same medical as other employes with your company.3 people answered
- What was the most challenging part of your role at SMS Equipment Inc.?3 people answered
- How do you feel about the future of SMS Equipment Inc.?3 people answered
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