SMS Equipment Inc. Employee Reviews

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2.0
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Good pay, Terrible management
Heavy Duty Mechanic (Former Employee) –  Edmonton, AB16 May 2019
Decent jobs. You're required to know everything with very little training. Anything that they dont like will get you written up. They say that safety is number one but fail to provide proper tooling. Very little respect among technicians. Dont bring a nice tool box other techs will use it to rebuild components or run things into with very little regard. If you're going to work for SMS do not work at the Edmonton branch. Service Manager use fear to run the shop there way and refuses to listen to ideas from technicians.
Pros
Decent Pay and thats about it.
Cons
Service Manager use fear to run shop, you'll be run down
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5.0
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Great
Labourer (Former Employee) –  Red Deer, AB25 April 2019
My temporary contract with SMS equipment was great. I worked there for a short amount of time but I learned many things in the field as a labourer. Staff was very friendly.
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3.0
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good workplace
Maintenance Electrician (Current Employee) –  Fort McMurray, AB7 April 2019
good schedule . no flight allowance but company housing is ok. have to provide own tools and service trucks always seem to be an issue. but no major cons
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5.0
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Exciting
CUSTOMER SERVICE REPRESENTATIVE (Former Employee) –  Happy Valley-Goose Bay, NL2 April 2019
As an individual with background in heavy equipment this by far was the most exciting job I have had. Every day was something new, learning new things about equipment, meeting new customers, meeting new challenges. Management was always there to help as much as possible, they truly care about their workers. Benefits were great, co workers were amazing.

Every day consisted of something different from doing administrative duties, to working in the warehouse, offloading freight, delivering freight.

Best part of this job was how busy it was, and how no two days were alike.
Pros
Always something different
Cons
Being on call
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4.0
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Good place to work
Marketing Analyst (Former Employee) –  Edmonton, AB1 April 2019
Its been over 10 years since I've been here. The overall experience was great. The team was smaller then, and it was fun to put your hands in everything to help build the products and company.
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1.0
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Not enjoyable at all
mechanic (Former Employee) –  Edmonton, AB31 March 2019
The manager of the Edmonton branch who has been there forever destroys any fun and enjoyment in the workplace. Has the worst "little man" syndrome ever. I hated my time there. Some of my coworkers were great but we also had many quit in mu short time working for these guys. The shop foreman are just lap dogs
Pros
some co workers were great
Cons
managment is TERRIBLE
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4.0
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Good Place to work
HET Journeyman (Current Employee) –  Acheson, AB27 March 2019
Good wage and excellent shift rotation gives ample opportunity to enjoy work and life balance. a great deal of need for qualified people, good job security.
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2.0
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What ever
Over qualified to be hired (Current Employee) –  Fort McMurray, AB24 March 2019
If your a journeyman welder that need's supervision go get a new career. They have enough siit to take care of then baby sit and think for you....
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5.0
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Fantastic place to work
Customer service (Current Employee) –  Moncton, NB4 February 2019
Wonderful place to work. Am at a very small branch.
Have problems with finding good employees (not sure why)
Management is not the best. Too many ppl thinking they can do management but cannot.
Pros
great pay and benefits
Cons
Management is lacking
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3.0
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Great co-workers horribly managed
Welder (Former Employee) –  Undisclosed31 January 2019
Like with a lot of other places SMS has an issue of putting smooth talkers and friends of friends into positions of power, which has turned it into a top heavy organization with little to no innovation and a high degree of office politics that bleeds onto the supervisors and workers.

The branches are semi-independent entities which makes overhauling a piece of equipment a mess as a branch with many years of rebuilding will have equipment and tools needed while another might have nothing but a loud talker promising the world.
Pros
Union, pay, co-workers, trustworthy
Cons
Management, politics, some laziness or others
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1.0
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Elkford is a horrible place, run forest run
Foreman (Former Employee) –  Elkford, BC17 January 2019
Management is a joke, working there is like real life survivor but no cameras, they make 70 million a year on parts and don’t care about anything or anybody, the operations manager is a joke and lets his minions run wild
In my 30 years in mining I was so disappointed at this joke of a branch , they beat you down then lie to your face, honestly sms elkford is a disgrace to every professional that is in the trade and hopefully komatsu will take them over soon and send management packing
Pros
Teaches you to have no ambition and no self worth
Cons
Place is terrible
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1.0
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Good co worker's poor management.
Heavy Duty Mechanic (Former Employee) –  Elkford, BC12 January 2019
Thought this would be a dealership style company. Not even close. Dealer Training is almost non existent except for basic safety required. Every equipment trainning goes to the mine. Trucks you ran are in poor condition. More often than not you'd come on shift to no truck, because it was out for repair or it was not sent out an still sitting broke. Branch is basically a labour pool for the mine. If Managment doesn't sweet talk, you wouldn't go to work. Management has no idea what goes on day to day, no support if help is needed. Not one monthly meeting ends in a good mood, everything was our fault no issues brought up ever got resolved just deflected. Union position but the union does nothing to stop management from changing your shift. The best part about working there was the guys you worked with.
Pros
Pay
Cons
Managment
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3.0
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good experience
Heavy Equipment Technician (Current Employee) –  Edmonton, AB2 January 2019
working on different equipment

shift schedule

people are nice and helpful

training could be better

overall it is a good place to work with good pay
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4.0
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very structured place to work
Mechanic (Former Employee) –  Saskatoon, SK27 November 2018
well structured and organized, fairly clear expectations, great resources available to help you succeed here, generally easy going guys to get along with
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5.0
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Well rounded company
Service Supervisor (Former Employee) –  Gahcho Kue, NWR14 November 2018
Well managed company that Is continuously growing and on the cutting edge of innovation. They have a very skilled and dedicated workforce and are always looking for new talent.
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5.0
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Great place to work!!!
HR (Current Employee) –  Acheson, AB27 September 2018
SMS is a great place to work! I have the opportunity to work with people from across Canada and everyone is so great to work with! Would recommend to anyone! Over the last 4 years SMS has made so many changes and is always working on becoming better! Great place for advancement and development!
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4.0
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Overall pretty decent place to be
Service Supervisor (Current Employee) –  Red Deer, AB27 September 2018
Even during slow times and future unknown, employment was secured and training was offered. Great bunch of employees to work with. Communication between branches much better than other dealership that came from. Red Deer being a smaller branch and more of a family environment!!!!
Pros
Communication, work/life balance, up-to-date training, newer branch.
Cons
Nothing that comes to mind at this moment
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4.0
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Enjoyable place to work
Heavy Duty Mechanic (Current Employee) –  Fort McMurray, AB19 September 2018
Current heavy equipment tech at the Fort McMurray branch, been here a year, have worked for a few different departments, although management is a bit unorganized at times, the atmosphere is good, I enjoy working with most of the people here, we get things done safely and try to have a laugh along the way, the wage is more then fair and always seems to be some overtime available. I dont plan on leaving here, and with the autonomous trucks and other divisions seeming to be busy as well, I hope to be here for the long haul.
Pros
Great wage, overtime availability, benefits and rrsps
Cons
Sometimes unorganized
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4.0
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Steady Work With Great Pay
Administrative Assistant (Current Employee) –  Kamloops, BC23 August 2018
A good work environment, with minimal stress, and knowledgeable coworkers. Comfortable working conditions; they are willing to accommodate if you have any problems.
Typically a calm work environment, but it can quickly change with foot/phone traffic coming in all at once.
Pros
Teaching Environment, Pay, New Office Building
Cons
Long hours
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1.0
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The branch I was in was terrible
hd mechanic (Former Employee) –  Edmonton, AB31 July 2018
You couldn't pay me enough to go back. Mandatory overtime even if your wife was pregnant and had a emergency C-section. You are just a number, they do not care about anyone at all.
Pros
None
Cons
Some good co-workers if they didnt quit already
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Overall rating

3.4
Based on 84 reviews
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3.6Work/Life Balance
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2.7Management
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