SMS Equipment Inc. Employee Reviews

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5.0
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Fantastic place to work
Customer service (Current Employee) –  Moncton, NB4 February 2019
Wonderful place to work. Am at a very small branch.
Have problems with finding good employees (not sure why)
Management is not the best. Too many ppl thinking they can do management but cannot.
Pros
great pay and benefits
Cons
Management is lacking
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1.0
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Elkford is a horrible place, run forest run
Foreman (Former Employee) –  Elkford, BC17 January 2019
Management is a joke, working there is like real life survivor but no cameras, they make 70 million a year on parts and don’t care about anything or anybody, the operations manager is a joke and lets his minions run wild
In my 30 years in mining I was so disappointed at this joke of a branch , they beat you down then lie to your face, honestly sms elkford is a disgrace to every professional that is in the trade and hopefully komatsu will take them over soon and send management packing
Pros
Teaches you to have no ambition and no self worth
Cons
Place is terrible
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1.0
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Good co worker's poor management.
Heavy Duty Mechanic (Former Employee) –  Elkford, BC12 January 2019
Thought this would be a dealership style company. Not even close. Dealer Training is almost non existent except for basic safety required. Every equipment trainning goes to the mine. Trucks you ran are in poor condition. More often than not you'd come on shift to no truck, because it was out for repair or it was not sent out an still sitting broke. Branch is basically a labour pool for the mine. If Managment doesn't sweet talk, you wouldn't go to work. Management has no idea what goes on day to day, no support if help is needed. Not one monthly meeting ends in a good mood, everything was our fault no issues brought up ever got resolved just deflected. Union position but the union does nothing to stop management from changing your shift. The best part about working there was the guys you worked with.
Pros
Pay
Cons
Managment
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3.0
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good experience
Heavy Equipment Technician (Current Employee) –  Edmonton, AB2 January 2019
working on different equipment

shift schedule

people are nice and helpful

training could be better

overall it is a good place to work with good pay
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4.0
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very structured place to work
Mechanic (Former Employee) –  Saskatoon, SK27 November 2018
well structured and organized, fairly clear expectations, great resources available to help you succeed here, generally easy going guys to get along with
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5.0
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Well rounded company
Service Supervisor (Former Employee) –  Gahcho Kue, NWR14 November 2018
Well managed company that Is continuously growing and on the cutting edge of innovation. They have a very skilled and dedicated workforce and are always looking for new talent.
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5.0
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Great place to work!!!
HR (Current Employee) –  Acheson, AB27 September 2018
SMS is a great place to work! I have the opportunity to work with people from across Canada and everyone is so great to work with! Would recommend to anyone! Over the last 4 years SMS has made so many changes and is always working on becoming better! Great place for advancement and development!
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4.0
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Overall pretty decent place to be
Service Supervisor (Current Employee) –  Red Deer, AB27 September 2018
Even during slow times and future unknown, employment was secured and training was offered. Great bunch of employees to work with. Communication between branches much better than other dealership that came from. Red Deer being a smaller branch and more of a family environment!!!!
Pros
Communication, work/life balance, up-to-date training, newer branch.
Cons
Nothing that comes to mind at this moment
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4.0
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Enjoyable place to work
Heavy Duty Mechanic (Current Employee) –  Fort McMurray, AB19 September 2018
Current heavy equipment tech at the Fort McMurray branch, been here a year, have worked for a few different departments, although management is a bit unorganized at times, the atmosphere is good, I enjoy working with most of the people here, we get things done safely and try to have a laugh along the way, the wage is more then fair and always seems to be some overtime available. I dont plan on leaving here, and with the autonomous trucks and other divisions seeming to be busy as well, I hope to be here for the long haul.
Pros
Great wage, overtime availability, benefits and rrsps
Cons
Sometimes unorganized
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4.0
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Steady Work With Great Pay
Administrative Assistant (Current Employee) –  Kamloops, BC23 August 2018
A good work environment, with minimal stress, and knowledgeable coworkers. Comfortable working conditions; they are willing to accommodate if you have any problems.
Typically a calm work environment, but it can quickly change with foot/phone traffic coming in all at once.
Pros
Teaching Environment, Pay, New Office Building
Cons
Long hours
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1.0
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The branch I was in was terrible
hd mechanic (Former Employee) –  Edmonton, AB31 July 2018
You couldn't pay me enough to go back. Mandatory overtime even if your wife was pregnant and had a emergency C-section. You are just a number, they do not care about anyone at all.
Pros
None
Cons
Some good co-workers if they didnt quit already
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1.0
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Walking on egg shells type of atmosphere
mechanic (Former Employee) –  Edmonton, AB26 July 2018
Did not enjoy 1 Minute of working here management especially the Edmonton branch service manager need to get a grip on reality.
Money was good but not good enough to stick around. Very high turn around rate of people. I would not recommend this sms location
Pros
some of the mechanics were good to work with
Cons
to many to list
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4.0
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Great people
WELDING SUPERVISOR (Former Employee) –  Fort McMurray, AB5 June 2018
Lots of mining work.great team environment. tons of heavy welding and gouging. Safety is important, management is disconnected and a little wet behind the ears.
Pros
flexible shifts.
Cons
Working outdoors.
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1.0
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counterproductive - hard to climb the ladder
HET (Former Employee) –  Fort McMurray, AB30 May 2018
Feel like you're going backward. Management are really difficult to deal with. Employees and frontline supervisors are pretty reasonable with the exception of a few.
Pros
decent pay
Cons
favouritism
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1.0
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Needs a major house cleaning, starting with management
Parts technician (Former Employee) –  Fort McMurray, AB12 April 2018
It doesn't matter what you know or what you can do, its all in who you know!
There is little upward hiring. Most of the senior positions are filled from outside the company.
Pros
good salary
Cons
Constantly micro-managed by managers who don't have a clue.
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2.0
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Typical management blunders
Wheel motor shop (Former Employee) –  Achesson23 March 2018
Achesson branch. Super bad culture. Supervisors dont do any actual work. Few doing the work of many here. Management is old boy club type. Crowded and dirty. Borderline unsafe due to amount of people and traffic. No procedures. Reviews focus on the one thing you may have done incorrect and will come up everytime. No positive reinforcement. Bad vibes. HR is disconnected from workers. Hard to access HR.
Pros
Big company. Other opportunities within.
Cons
Soul draining.
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2.0
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Potentially a good company
Parts (Former Employee) –  Eastern Canada31 January 2018
This could be a great company to work for if they could get a few things organized in management. I observed that employees for the most part were not happy with their situation. There is a lack of training and guidance and respect for the emplyees opinions and concerns. This leads to a large emplyee turn-over in all of the Eastern branches.
Pros
Working for an OEM.
Cons
Lack of support
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3.0
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Review
IT Support Specialist (Former Employee) –  Acheson, AB24 January 2018
Liked the fact that it was a small company and you could interact lot of people. My only issue was it depended on oil and gas. With the changes in economy there came lot of lay offs.
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3.0
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fast pace environment
WAREHOUS TECHNICIAN (Former Employee) –  Edmonton, AB26 September 2017
I loved working here but the job was oilfield related and not very stable. The day to day tasks kept me busy and I enjoyed the fast pace environment. Driving the parts truck and picking and receiving were part of the daily tasks.
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3.0
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Nice place to work
Administrative Assistant (Former Employee) –  Edmonton, AB28 August 2017
Nice place to work, room for growth. Interact with many different people from all over Canada. Hours are flexible, overtime sometimes required. Lots of company functions.
Pros
Helpful staff
Cons
Unprofessional managment
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Overall rating

3.4
Based on 75 reviews
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3.6Work/Life Balance
3.8Salary/Benefits
2.8Job Security/Advancement
2.7Management
2.9Culture