Smiles Dental Pay & benefits reviews: Dental Assistant

Smiles dental might be good for someone who is just starting out. They are a newer company, so it's opportunity to grow with the company. Unfortunately they have a high turnover rate. In my time there I which was 3 years I worked with 5 different doctors and 3 different office managers, out of 2 offices. The hours change constantly depending on schedule. Don't like feeling forced to sell patients treatment, or having to be concerned about production.

Pros

Lots of locations

Cons

Benefits, pay, dependable hours, corperate

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High turnover

Dental Assistant (Former Employee) - Ridgefield, WA - 7 January 2023

Poor management, the company doesn't like to pay their employees fairly, you will get let go before you get a raise. This company runs there assistants to the ground and cannot keep Dr's or assistants around. This company DOES NOT value their employees nor value their patients, they only care about the money.

Pros

Pto

Cons

No lunch breaks, paid unfairly

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Good office

Dental Assistant (Current Employee) - Salem, OR - 17 June 2021

Everyone is super nice, flexible schedule, doctors are patient with you and the manager really listens to you. Fun place to work if you get along with the workers

Pros

set schedule, flexible days and hours

Cons

Every now and then they go through understaffed stages

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Productive place to work, very good at helping us learn in areas we were not familier with, slow paced atmosphere.

Dental Assistant (Former Employee) - Ridgefield, WA - 5 March 2019

I learned a lot at Smiles dental after being there for a year and a half. Made me a lot more comfortable with procedures and working with people. Everyone is very friendly and works well together.

Pros

Still being farely new to the industry Smiles welcomed me and helped me build confidence.

Cons

Little to know chances for advancemewnt or pay raises.

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Stressful!

Dental Assistant (Former Employee) - Oregon - 16 September 2018

I worked for Smiles Dental for about 4 years. I only stayed for that long because I was already well established there when the company purchased the practice. I gave it a fair amount of time to see if things would get better. Very high turnover! 3 CEOs, many different HR people, many different mangers etc. They offer awful benefits and VERY low wages with little to no room for growth or raises. The company cares about money/production rather then taking care of their employees. Patient care has gone out the window!! They have terrible communication between higher up management and the offices. A office manager cornered another employee in the back and said some rude, condescending things, used the company credit card for personal things, had many complaints from patients/other Co workers etc. Was fired by one manager....then hired back by another!! Paperwork is always "lost" by HR! It's ridiculous!! I could go on for days with all the negative about this company!!

Pros

Not many

Cons

Too many too list

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Never ending turn over

Dental Assistant(Current Employee) - Lacey, WA - 23 June 2022

Turn over rate is ridiculous. Always pulling doctors to and from other offices and firing them when they don’t meet production goals even though that’s not their fault patients are canceling and don’t want same day treatment and they’re going through office managers because they “aren’t up to their expectations “ and they’re getting chewed out for things out of their control like the doctors do. Overall they’re okay if you stay out of the corporate bs but the owners need to do better.

Very busy, over booked most days

Dental Assistant(Former Employee) - Longview, WA - 18 March 2022

Very busy office, coworkers were nice. Most days seemed over booked, also don't expect to get your lunch hour or get off work on time or even close to. Also if you aren't up to date on general dentistry and need training, don't expect to be informed properly about what you need to improve. Doctors and coworkers will complain about you to others but not you directly. If you are sick, it can be used to terminate you. They seem to have a high turn over in doctors and assistants leaving.

Greedy and selfish

Dental Assistant(Current Employee) - Washington State - 13 October 2020

Terrible company to work for. There is a revolving door of employees and in my time working for the company I saw close to 15 people in and out of the office I worked for. You are always on the chopping block whether you know it or not, even if you did nothing wrong. If upper management doesn’t like you, you’re out.

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Overall rating

Based on 62 reviews

Ratings by category

2.5 out of 5 stars for Work/Life Balance

2.6 out of 5 stars for Salary/Benefits

2.1 out of 5 stars for Job security/advancement

2.2 out of 5 stars for Management

2.4 out of 5 stars for Culture

Smiles Dental Pay & benefits reviews: Dental Assistant

Good starting point

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Pros

Cons

High turnover

Pros

Cons

Good office

Pros

Cons

Productive place to work, very good at helping us learn in areas we were not familier with, slow paced atmosphere.

Pros

Cons

Stressful!

Pros

Cons

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