Smilegate West Employee Reviews

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1.0
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Toxic environment
Alone in the dark (Former Employee) –  Toronto, ON19 October 2019
Just run , on top of that think twice before applying in this company. thats all

They just promote mangers , korean people

Again DONOT WASTE YOUR TIME
Pros
Nothing
Cons
Full of empty promises
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2.0
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No flexibility: 9-6 working schedule, check-in & check-out or be penalized
Systems Engineer (Former Employee) –  Toronto, ON25 February 2019
I don't think they cared about their workers. No flexibility allowed, no remote work allowed. Workers were expected to work everyday 9-6 and had to check-in / check-out on time, otherwise be penalized. In addition, there were weekly midnight maintenances and nobody was bothered if workers like it or not.
Pros
Snacks
Cons
Lack of flexibility
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3.0
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Productive and Fun place to growth as a profesional
Live Operator Representative/CSR (Current Employee) –  Toronto, ON26 April 2018
Really good company to start getting profesional experience and acquire new skills.

Since I started in this company, I've been acquiring new skills such as Interpersonal skils, Allows you to learn new concepts and acquire knowledge, in my case, Quality Assurance for Videogames.
Pros
Team building activities
Cons
Long hours (not all the time)
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4.0
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alone in a dark office, screaming into the void
Systems Monitor (Former Employee) –  Toronto, ON22 April 2017
I worked here for almost a year but never felt like anyone else working there even realized I work there. I never saw any indication that any of the work I did contributed to anything in any meaningful way
Pros
free snacks
Cons
early morning hours, lack of human contact
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2.0
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Overall bad
Operations Engineer (Current Employee) –  North York, ON25 August 2016
Too much politics,
Everyone gets used and disposed.
People try to leave as soon as they work 6 months+

Upper managers busy finding person at fault when tasks are designed to fail.
Cons
Maintenance, Zero Work Recognition
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4.0
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Diverse Workplace with Room for Improvement
Senior HR. Generalist (Current Employee) –  Toronto8 April 2015
Management is learning from past mistakes and is working to fix problems from before.
They still need to communicate better with employees regarding long-term plans and goals, but overall this is a great place to work.

The hours are good and the atmosphere is very casual. They have great team building activities and they bring in lunch once a month. They just started having guest speakers come in once a month as well.
Everyone gets a long really well.
Pros
Free snacks, lunches, coffee, tea, benefits
Cons
Some people get overtime, most do not
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1.0
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Awful place. Avoid if possible
Acting Sales Analyst (Associate Producer) (Former Employee) –  Toronto, ON10 February 2015
Smilegate West, formerly G4Box, is a bad company to work for. They have a strong Korean culture where only korean workers get true advancement (or any advancement, really). Growing professionally is out of the question within this company.
Pros
Free lunches, activities.
Cons
Everything else
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1.0
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Terrible place to work for
Customer Service (Former Employee) –  Toronto, ON26 August 2014
Terrible Human Resources Manager. Low Salaries. No career perspective. Only Koreans are promoted.
Pros
Power Lunch. Games
Cons
Terrible Human Resources Manager. Low Salaries. No career perspective.
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Overall rating

2.1
Based on 10 reviews
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2.2Work/Life Balance
1.6Salary/Benefits
1.5Job Security/Advancement
1.9Management
2.5Culture

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