Great styles, reasonable prices, Great customer service
Key Holder (Current Employee) – Etobicoke, ON – 19 December 2015
Smaller store, welcoming staff. There is room for growth: Starting out as a Sales Associate you can potentially work your way up to Key Holder, Team Lead or Manager. Overall a god experience in the time that I have been there.
Sales Associate and Key Holder (Former Employee) – Markham, ON – 14 December 2015
A typical day at work was always very busy. I had different duties each day but it was always fun. My manager was extremely kind and loving to every girl that worked there. I learned so much teamwork skills while working there, my manager made the store feel like my second home. Everyone that I worked with were like my family. The hardest part of my job would be having to decide how to please the upset customers, when it came to over due return items. This was hard for me because when my manager wasn't there I was technically in charge of making those decisions. The most enjoyable part was coming into the store and learning what the goals are for the day and seeing who I was working with. I am motivated when I have a certain goal to reach and my manager gives me tasks to do. Again, teamwork was a big thing for me so we all worked together.
Key Holder/Sales Associate (Former Employee) – Cambridge, ON – 26 November 2015
Store was in a good location, Had a great store manager but when she had to go on a sick leave she was replaced with someone who was new to the company and tried to overturn all the rules the company had set in place.
Key holder (Former Employee) – Cambridge,ON – 26 August 2015
Working at Smart Set was a fun experience. I found the only down fall to working there was the sometimes long hours without customers. But we found was to ensure that time was not wasted. I really enjoyed doing the marketing and markdowns. The manager was amazing and she made sure to help all employees with any problems or difficulties that may have arised.
A lot of customer encounters to grow your interpersonal skills
Key Holder (Current Employee) – Waterloo, ON – 7 January 2015
Overall I love the experiences gained working at Smart Set, I am going to 5 years working there, so it has allowed me to gain commitment skills. A typical day at work to open or close store, do deposits, check Loss Prevention details via email from District Managers, do visions of the store. I have learned a lot of Human Resources information, how to handle cash for opening and closing the store, how to be a leader for the other sales associates working with me. Management helps and allows for growth within the job. Co-workers are a good to have around to help out with anything throughout the store. Hardest part of the job was going from school to work. The most enjoyable part of the job is that I get to meet new people all the time; as in the customers. So it's always something new everyday being at work which doesn't make it boring.
Part time keyholder (Former Employee) – Burlington, ON – 25 July 2013
My typical day was, unload stock, clean up, help people, cashier. I used to learn a lot with the old managers, but the new one they have, we'll she isn't really new anymore. Not going to say her name. But she's judgmental and talks behind other employee's back. I recommended all of our original employees to leave, because they didn't deserve to be treated that way, and thankfully we all left. My job was amazing I used to love it and the management, I went through 4 managers and they were all great except for this one. I do not recommended anyone to go into the store, since this new manager has been put in place. And all of our regulars no longer go there, thankfully! Absolutely disgusting.