Sleep Country Canada Employee Reviews

Amazing commission and benefits , awesome benefits, great team, great sales experience, product knowledge, great income, management is fantastic and ready to help.

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Official response from Sleep Country Canada

8 May 2023

Thank you for taking the time to leave a review. We are glad you had an enjoyable time working at Sleep Country!

the interview process made me not continue with sleep country.

Sales Associate (Former Employee) - Prince Albert, SK - 30 August 2023

Sleep Country sounds like a great place to work but their interview process needs to be better handled as I spoke to two people asking the same questions they lack communication between departments and once I got the next step forward I had a 100+ questionnaire to answer between strongly agree and disagree with very personal questions some almost invasive for an employer to even ask which is why I didn't proceed with the application interview process as it was too invasive for an employer to ask those questions.I will however proceed with the job interview if Sleep Country makes the questionnaire less invasive to their future employees or gives an interview in person for a judge of character instead of a questionnaire that has invasive questions about an individual rights of privacy which shouldn't be infringed by a company.

Pros

Sales

Cons

Invasive towards privacy

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Official response from Sleep Country Canada

12 September 2023

Thank you for taking the time to submit your feedback. The assessment is one part of our recruitment process and is designed to help us understand candidates preferred working styles. We will share your feedback with management. Thank you, and we value your input.

Insights into Sleep Country Canada

Based on 51 survey responses

What people like

Ability to meet personal goals
Fair pay for job
Clear sense of purpose

Areas for improvement

Time and location flexibility

Great place to work

Sales Associate (Current Employee) - Ontario - 20 August 2023

Love the everything about this place! Great team!Have all the support needed to ensure my success. Love the fact that there are opportunites to transfer across Canada when openings come up!

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Official response from Sleep Country Canada

21 August 2023

Thank you for your positive review and your feedback! We strive to provide a positive workplace culture giving our associates opportunities to grow and develop their careers and we are happy to hear that your experience has been favorable so far!

Excellent Company

Sales Associate (Current Employee) - Saskatchewan - 4 August 2023

You will enjoy the process of Sales, it's fun, knowledge, trainings, trustworthy, Best Customer service and warranty. Its is full fledged career if you are at good store location.

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Official response from Sleep Country Canada

8 August 2023

Thank you for taking the time to provide your feedback! Associate experiences and input are important to us.

Overall, a great team

Receiver (Former Employee) - Kelowna, BC - 3 August 2023

Just want to shout out that the Kelowna DC has some of the best guys to work with. I am still friends with a lot of the staff despite having left my employment years ago. I always felt secure at my job, and it was one of the least toxic places I have ever worked at. Pros: -Truly a friendly environment -Fantastic supervisors and management at the Kelowna locationCons: -Pay could've been a bit better at the time -Can be a very physically demanding job

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Official response from Sleep Country Canada

14 August 2023

Thank you for the overall positive review! We are glad that you had an enjoyable experience in many ways!

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Nice work Environment

Coordinator (Current Employee) - Edmonton, AB - 2 August 2023

Best place to work at!!good salary n benefits. Workplace culture is fantastic. Its a good opportunity for a person to learn. Management is awesome. No stressful work environment

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Official response from Sleep Country Canada

8 August 2023

Thanks for the positive review and your feedback! Sleep Country strives to make working here a positive experience for its associates!

Great at a local level, excessive involvement from upper management

Supervisor (Current Employee) - Edmonton, AB - 2 July 2023

Everyone at the distribution center is great to work with. Nice casual environment where people are encouraged to get to know each other while still getting the work done. New upper management has started to implement a lot of initiatives that are good in theory but are not well thought out prior to implementation. This has lead to a significant increase in data entry and what feels like misguided tasking and micromanaging. They also go about treating every distribution center the same even though we have ones that only have a handful of employees and a couple of delivery trucks a day and also ones that have around 50 employees and between 20 and 30 trucks a day.

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Official response from Sleep Country Canada

4 July 2023

Thank you for taking the time to provide your feedback. Associate experiences and input are important to us as we work together in always making Sleep Country/Dormez-vous a better place to work! If you haven't already, I would suggest bringing up your specific concerns to your manager or your HR team.

TMS Implementation and Logistics Specialist - 12 month Contract

TMS Implementation and Logistics Specialist - 12 month Contract (Former Employee) - Toronto, ON - 27 June 2023

Sleep Country are advertising this position AGAIN for about the fifth time in 6 months, they have had in excess of 800 applications and they cannot find anyone good enough to fill the job or they don't want to fill it and collect their money from the government because they are advertising a fake position. Fake position to collect $3500 for every time they post it. Not the sort of company anyone would want to work for because if they do that to fake positions, how do they treat their staff. Also a 12 month temporary job is not really a career as they say they would like to treat you.

Pros

Nothing to see here

Cons

If only

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Productive and fun

CUSTOMER SERVICE (Former Employee) - Richmond, BC - 23 June 2023

Productive and Fun, Management is goodBenefits are above industry standard and pay is low compared to others. Good place to start the career but don't stay too long until promoted.

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Official response from Sleep Country Canada

4 July 2023

Thank you for taking the time to leave a review! We are glad that you felt supported by management and our benefits package during your time at Sleep Country. Wishing you all the best in your future endeavors.

Uncapped Income Potential and Poor Treatment

Sales Associate (Former Employee) - Ottawa, ON - 6 June 2023

Long hours (11 hours on weekdays) work every weekend unless on vacation. Many sales meetings and workshops and re-training that bite into the little personal time you have left. Made the most money I ever have. The first layer of management thinks you are property to be traded and moved around to whatever stores within the region, without notice, and for flimsy reasons. It's a "do as I say, not as I do" 1-way relationship. Greed is the most rewarded attribute in sales staff. The benefits are amazing, HR department is helpful, and the executive level has become disconnected from the front line since going public. Some customers are great, most will treat you like trash. Nothing wrong with building a great amount of savings here and moving on.

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Official response from Sleep Country Canada

12 June 2023

Thank you for taking the time to share your feedback on working with Sleep Country. We strive to provide a positive workplace culture giving our associates opportunities to grow and develop their careers and we’re sorry to hear that some of your experience was unfavorable. We will share your feedback with our leadership team and wish you well in your future endeavors.

Jobs at Sleep Country Canada

Sales Associate (Full-Time) - Hillcrest Mall

Lost my job during Covid

SLEEP EXPERT (Former Employee) - Chinook, AB - 2 June 2023

Loved working for sleep country very competitive sales. If your not goodat sales don't bother, You learn sales strategiesand must practice all the time. Its all about numbers and closing .

Pros

good job

Cons

pressure

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Very positive work experience!

Retail Sales Representative (Current Employee) - Dieppe, NB - 23 May 2023

What is the best part of working at the company?The best part of working at Sleep Country is the management support we get. What is the most stressful part about working at the company?I work in a location that is not safe and at times I have to work alone. SO it can get stressful.

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Official response from Sleep Country Canada

29 May 2023

Thank you for taking the time to leave a review! I am glad that you feel supported in your role and hope that continues throughout your career. If you haven't already, I would suggest bringing up your concern about working alone to your manager. Associate experiences and input are important to us!

Supportive work environment

HR Coordinator (Current Employee) - Canada - 16 May 2023

I feel supported in my day to day work activities by my manager. I love the hybrid work environment (two days at the office and the rest from home). There is flexibility when taking vacation.

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Official response from Sleep Country Canada

23 May 2023

Thank you for taking the time to provide your feedback. We are glad that you feel supported in your role and hope that continues! Associate experiences and input are important to us as we work together in always making Sleep Country/Dormez-vous a better place to work!

Good place to work but more on favouritism

Sales Executive – Sleep Systems & Accessories (Current Employee) - GTA, ON - 10 April 2023

Its a good place to work. But your promotions and other benefits depends upon your approach to the Managers. If you have anyone to push you can grow to higher positions even though your performance is not that much. Also if you have connections they will put you in a better store, if not will send you to an average or lower ones.

Pros

Good place

Cons

Favouritiam

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Official response from Sleep Country Canada

25 April 2023

Thank you for taking the time to provide your feedback. Internal promotion and earning potential at Sleep Country is based on both individual and team performance. If you would like to discuss your experiences further, please do reach out to your HR team. Thank you again for providing your feedback!

productive and fun place. no pressure and no harassments. Except one Idiot RM.

Sales Consultant (Former Employee) - Toronto, ON - 16 March 2023

Like any other corporation here also favoritism exist. Each region has a bunch of people close to RM. Internal politics put you on edge. people close to management get quick promotions. IF your sales are higher than ASM you will be moved to slow performing store.

Pros

paid training 3 times a year.

Cons

not everybody make good income. some stores are low performing

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Long hours, too much politics and nepotism. Poor management.

Sales Associate (Former Employee) - Langley, BC - 12 February 2023

Long hours, promise you the world but it never happens. Culture is gone. Some regional managers are unprofessional, vindictive and promote their close family and good friends.

Pros

Money

Cons

Long hours and poor management

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Official response from Sleep Country Canada

7 March 2023

Thank you for taking the time to provide your feedback. Associate experiences and input are important to us.

Unorganized

Warehouse Associate (Current Employee) - London, ON - 2 February 2023

Very unorganized, no communication, no communication between hr and employees. Micro management for current associates. seniority takes advantage of new people and takes advantage of managementNo leadership/ team work.

Pros

Half hour lunch

Cons

No communication, un fit work, no staff

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Official response from Sleep Country Canada

7 March 2023

Thank you for taking the time to provide your feedback. Associate experiences and input are important to us. If you would like to discuss your experiences in more detail, please feel free to reach out to HR directly.

Fast paced … it’s just a job

Customer Service Agent (Former Employee) - Toronto, ON - 20 January 2023

It’s fast paced and you’re expected to meet the monthly KPI’s. You’re left feeling like you’re just there to fill a seat and do a job. You’re yelled at often by customers who talk down to you and will treat you like dirt. It’s a job. Not a career.

Pros

Some calls are positive where you feel like you did a good job, work from home

Cons

No life/work balance, long hours, angry customers, not allowed to ignore calls, have to tell management when you need to use the washroom

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Official response from Sleep Country Canada

7 March 2023

Associate experiences and input are important to us. Thank you for taking the time to provide your feedback.

Big Corporation under new management

Retail Sales Associate (Current Employee) - British Columbia - 3 December 2022

A regular retail place to work. You are replaceable, you are a number to them. Clock in and clock out. Long hours, don't expect too much.Not a job you can have a social life in. No time for dating, seeing family, hobbies, sports, pets, traveling, etcetera.You will work alone and nobody will care about you before or even after you quit.

Pros

Can make money if placed in good store location

Cons

Long hours, no work life balance, corporation will scare you into compliancy and threaten your job over anything small

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No work/life balance

Customer Service Representative (Former Employee) - Brampton, ON - 27 November 2022

Love the job duties itself but there’s no work/family balance, the hours are often long and you are monitored throughout your shift. You need to tell your manager when you need to use the washroom, you need to take your breaks at the scheduled time and if you miss it, you need to ask permission to go. Most days can be rewarding but lots of grumpy people who yell at you for mistakes done by others

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good pay, competitive environment

Sales Associate (Former Employee) - Toronto, ON - 14 September 2022

Would recommend being a sales for sleep country. wonderful company. you can make 40-100k a year depending on how motivated and skilled. long hours and competitive environment

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