I start my day with checking messages on my phone and email. I enter the bills into the system (JP Program). Then I start replying to the messages that I have received. I learned about the JP Program which was new to me when I started. I enjoy working with my co-workers as we all get along and help each other when needed. I am very happy with the management as they always support me when I need their help. The hardest part of my job is reconciliations and the most enjoyable part of my job is dealing with the customers and helping them out.