Skynet Wireless
2.9 out of 5 stars.
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Skynet Wireless

Skynet Wireless Employee Review

"No communication, No transparency"

There is no communication and feedback providing at all and evaluations are hidden from you instead of using to empower you which is the worst issue. There is not any well organized training for the job and no proper way for staff growth. Mostly students who need the job can tolerate it and right after graduation they leave...Worst working culture and stressful I had ever seen.

Ratings by category

3.0 out of 5 stars for Work/Life Balance
3.0 out of 5 stars for Salary/Benefits
1.0 out of 5 stars for Job security/advancement
1.0 out of 5 stars for Management
1.0 out of 5 stars for Culture
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Similar reviews

Same role

Bad communication of managers and HQ with Employee.

There is no communication and feedback providing at all and evaluations are hidden from you instead of using to empower you which is the worst issue. There is not any well organized training for the job and no proper way for staff growth. Mostly students who need the job can tolerate it and right after graduation they leave...Worst working culture and stressful I had ever seen.
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Same role

Good customer service learning enviroment

• Accountable for Retail Store (Skynet Wireless- Fido Dealer) in Vancouver, Canada with involvement in various operations like acquisition of new customer • Giving complete solution to the customer for the complete life cycle • Responsible for profitability of store by monitoring opex of the store and controlling the cost • Increasing the revenue of the company by bringing high ARPU customers on board • Primary Targets of Smart Phones for customers

Cons

Busy schedule
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10/10 don’t recommend

worst “salary” structure, no stats or holiday pay. Vacation pay derived from “bonus”- no overtime or owed hours but docked despite after work or day off expectancies - no support to a repetitively needed location- day one was working towards building a structure for a dying location- systems that are 5 steps that could easily be incorporated into 1 with integration - commission structure beyond questionable as to BC employment standard- lunches mandatory and docked whether able to take lunch or not. Had to take screenshot of BC employment standards when there were no staff or ability to take unpaid lunch.- mandatory mental health courses but no understanding however lack of applying this.- very little in pay as management despite being pulled away for redundant tasks that take away from comission incentive.- docked commission- every seasoned employee left before or during my on-boarding due to the above mentioned or things I’m not aware of.- no training in tech/ that’s 75% of customers without any commission and being tied up. Within sales you make less than any walk in waitress on average for several hours of work per customer.

Pros

- staff

Cons

Stated above.
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Overall rating

Based on 14 reviews

Ratings by category

3.1 out of 5 stars for Work/Life Balance
2.9 out of 5 stars for Salary/Benefits
2.4 out of 5 stars for Job security/advancement
2.3 out of 5 stars for Management
2.8 out of 5 stars for Culture

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