I’ve worked in the AMRG team since October and at first it was fine but it quickly took a turn for the worse. The management is almost always MIA, they refuse to take supervisor calls. Almost every single customer I get over the phone just wants to yell. Customers and supervisors are incredibly rude and demanding.
Sure, you get to work from home, but that does not excuse how toxic it is. This job has done nothing but make my poor mental health worse. Before I started in a new account, that I am planning to quit soon, I logged off crying every day due to the toxic environment. I had to take an LOA because of how stressed out and anxious the account makes me. I’ve been yelled at more than I can handle for one lifetime.
They claim to be all supportive and stuff but that is just a false sense of security to lure you into this job. I could go on and on about how horrible it is to work here, but I won’t.
I guess working from home is a pro
Literally everything else.