Skin Care Trainer in Calgary, AB
Great stepping stone but not a reliable source of incomeHours are unreliable, you wouldn't know your start time until the night before. You don't know what your end time is too but they'll schedule you in from opening to close for open bookings just incase someone calls in last minute. You get to stay there for a minimum of 3hrs if you only get one facial. I get paid just the minimum wage, tips are 100% mine, no commission on products unless you're consistent at an average of $35 or more per facial for the whole month, then you'd get a minimum of 5% and so on depending on how much you sell. Your rank will also depend on your sales that week that will also determine your schedule too. Management is okay, they are nice but they mostly care about is making sales and getting people to sign up for memberships.It is a great stepping stone for people looking for experience but if you're looking for a long term profession, and a good pay that can pay your bills, this wouldn't be it.
Little pay, poor upper management - good products/amazing teamI used to be a manager at skoah and there were so many issues with this company, it’s challenging to know where to begin. I unfortunately do not have enough time or space to discuss it here, but I will do my best. Unfortunately, I did not feel supported here and I often left my shift feeling drained, exhausted, and sad. I constantly felt pushed to sell more, more, and more. It was never enough and never appreciated. It felt like they did not care about the individuals who worked at the company, they only cared about making money. Relationships with staff and customers were completely undermined. If you weren’t selling, the relationship and connection didn’t matter. The personal lives of staff were also completely overlooked. There were many times where I was pressured to schedule my staff outside of their availability by upper management. There was an unspoken expectation from the upper management that the staff were to devote their entire life to skoah. For the amount of work I did, and was expected to do, I was not paid nearly enough ($18/hr - not even the living wage). I went above and beyond in my position and would often hear great feedback from the staff and customers. However, the upper management made me feel worthless, and I would often leave work crying because of how unkind and demeaning they were. I think Skoah has so much potential and there are some positives about the company: great products, great services, and great people. In many ways I am grateful for my time at skoah. I met so many great people, I learned a lot about skincare and products. I also learned a lot of great things about customer service and skincare education. I learned and grew a lot as an individual, and it helped me to understand where I want and need to be in my life (I am no longer in this industry). Overall, I am grateful for my time at the company but glad I no longer work here.
Skin Care Coach in Calgary, AB
Good experience, but that's it.You will never make enough to live on unless you manage to get crazy tips every shift. You have to fight to get a raise and constantly be treated like a dollar sign. Your only measure is how much product you can sell each customer.
Skin Care Consultant in Metrotown, BC
Fast paced fun atmosphere They provide great training, and all the staff are really supportive and helpful to one another. The people are really great to work with! If you live what you do sales are easy to come by.
Skin Care Trainer in South Surrey, BC
Great experience at skoah!I never had a bad experience at skoah. The managers were understanding and helpful. Whenever I needed more support, I was given the tools to do better and succeed in my role. Pay isn't that high, but it is manageable for day to day life. I enjoyed my krew members and the environment of the shop each day.