You will never obtain a raise. You have to sign a form saying you would now like to be eligible for a raise, then over the next three months you will be evaluated. And if you don't hit your target sales (they don't care how many facials you do or any other extra work) then you dont get your 10% comission sales increase.
That's right they don't give you a dollar raise they increase the amount you make from product sales. You have to do that process like 3 times before they will add 1¢ to your hourly wage.
They also do not count your first three months of work towards a raise even if you had incredible numbers.
In short: you will not recieved any raise unless the government forces them to increase minimum wage.
Stop recording private conversations
Start focusing on your facial services and asking for feedback
Stop harrassing employees because they didn't sell enough products that day
Your facialicious service is a body massage, then a facial. Stop booking 5 in a day for one person as I have watched many leave with injuries
Please take on managers that can also provide services, this will foster a better understanding between management and staff
Start paying higher wages to the service providers (tips are NOT guaranteed income and should be a bonus NOT an excuse for you to pay minimum wage!)
It wasn't a difficult interview. The questions are very irrelevant. I did a couple interviews myself, and they aren't very informative.
Everyday at 8pm you find out your start time for the next day. You do NOT get an end time however. For example, if you start work at 945am, you could technically be released after 3 hours if there are no appointments booked, or you could be asked to stay for a full 8 hours, in the off chance of getting a last minute appointment. It was very very difficult to have a balance between work and personal life due to the fact that you could never plan anything after your work day because you did not know what time you would be off.
What is the vacation policy like at Skoah Inc? How many vacation days do you get per year?
Per year, 2 weeks only. Some days off if you let the manager know ahead.