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SkipTheDishes
2.9 out of 5 stars.
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Too much stress

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The job is very stressful and demanding... management needs serious training because every other team lead have their own rules.. my first team lead was awesome but later my team got changed and the new team lead was full of attitude and arrogance. Work is demanding that one cannot look around until break..
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Best place to work

It was great experience to work here as I learned lots of new technologies and tools. Management let you focus on doing your job and don't stress you.

Pros

Great work culture
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Un peu fatigant mais agréable

Connaitre beaucoup d'endroit,des cartiers, des restaurants, des fast food, des cafeterias et pizzeria, rencontrer des personnels de restauration sympathiques et des clients adorables.
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Not possitive to work at all

bad management and dont value employees. bad working environment since no one care on what they are doing at work at all. benefits are not great too.
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A stressful call centre with terrible management

It is just a call centre job that requires you chatting with customers and calling the really angry ones. They management are people with 0 experience and they sit there with their laptops and monitor you while they chat with their friends, as soon as you're not online chatting they will approach you and reprimand you for not working, then go back to having conversations. There never seemed to be enough employees to keep up with the demand, you would be serving 4 angry customer chats and they managers will approach you to do up to 6 because volumes and wait times were very high. Super long shifts staring at screens, resulted in intense eye-strain. Also they give you only one 30 minute break and expect you to be fully working the other 7 1/2, so much that they time your bathroom breaks.

Pros

free coffee, cool hangout spaces, random parties

Cons

Mangement was awful, angry customers, they treat you like you're replaceable, no accountability regarding management
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Awful

Awful company. Irresponsible, and they also discriminate. They love to blame the "system", when the whole process is rigged. One day they say you are paid by distance and time, the next day they say time. The have no e specific information and will rip the drivers off when they can. There are also

Pros

none

Cons

they discriminate, they rip couriers off, there is no equality, they rig the system, they are rude, they are unprofessional
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Working at Skip is mutually beneficial

I started working for Skip in 2016, took a break and came back in 2020 and I have to say, the Skip system is way better. The biggest advances are in the courier software app updates. I also feel there are algorithms in place to ensure couriers make at least $20 per hour. For this reason, I accept all offers sent to me because it all evens out in the end of the day. A typical day entails driving to an area you may want to work in and wait to be linked to an offer. Once you are, the offer system kicks in and you will soon learn which area you will be working in. Some are better than others and that is just the way it is. When you are close to the end of your shift you will be asked to extend or sign out early. It is usually to sign out early if asked as there are most likely not orders. What I learned: 1. Best to accept all orders and be a team player. 2. When arriving at a restaurant, don't stress about waiting. This is a part of the job and it is better to have a good relationship with vendors as they are people too. 3. If you arrive at a restaurant and the wait is 15 minutes or longer, let dispatch know so they can assign a new driver and the restaurant wont get penalized. If you need to wait, you may want to let the customer know you are delayed but this means their food will be fresh off the grill. 4. Understand that online delivery is different than dine in. Dine in is limited by number of seats. Online is unlimited. I have been to places that have so many orders and some old lady is trying to figure things out. Having been a line cook back in the - 
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Management really suck

Nice place to work, but management really is poor. Ppl look forward to end their contract. Wear causal ya but it’s like Military camp literally you cannot speak to your neighbours that’s so rude if you speak to anybody cause I just want you to work on the clock and what is that you work eight hours a shift but you only get 30 minutes of a break and lunch included 30 minutes that is terrible.
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If youre in corporate you will like it

If not you will be fighting in a sea of unhygienic college kids and lonelyhearted middle-aged folks needing to escape their reality, only to sit in a broken smelly dirty desk and be yelled at all day. It is not much to ask to have basic work conditions like a clean bathroom or proper keyboards and headsets but apparently there it is. and everyone complains about people complaining so its toxic af for people with anxiety, not to mention the cosntant policy changes, the sharky team leads harking you for not taking enough calls and generally feeling like a blob because you get no time to stand up or take a decent break. people run off the floor all the time crying or breaking down. YAY The work is being abused by customers all day in a drab broken packed call center, the pay is so low that trying to use your benefits is actually not feasible and HR doesn't do anything but get defensive when you are concerned for your mental welfare. Good riddance, bring this company down already.
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Terrible

Poor wages for having to cover your own costs. Customer service was absolutely useless and could barely speak English. Often have to wait at restaurants, skip claims you get wait pay but then you don't. They then claim you didn't click properly.
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Fun workplace and good culture

Fun workplace with colleague and management. Company is growing day and night. There are so many opportunities in company if you have enough potential to prove yourself.
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Do not waste your time with skip

You will sit around for 1-2 hours waiting for orders and if you bother them about it they will make you wait longer. They have a rating system. You have to accept 80-100% of your orders, even the base minimum of $3.50, you'll get more orders. If you don't they will only offer you the orders that pay $4-$6.50. You'll never make more than $6.50 for any order. It's a way of punishing you. You're screwed anyway you look at it. Drivers aren't appreciated and are treated like dirt. They just don't care. Do not waste your time having anything to do with skip.

Pros

Nothing

Cons

Worst company to work for
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Don't work here.

By far the worst job experience of my life. Terrible pay. Support doesn't give a flying F about actually providing support. Courier concerns not addressed at all. Zero accountability at all levels of organization. Couriers are at the bottom of the totem pole and they make sure you really feel it.
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Don't waste your time

At one time it was a good place to make extra money but now there are way too many people doing it and they make you take 0$ tip orders or you wont get any orders. But fun fact you won't get any orders regardless. You'll make 20$ in 4 hours if you're lucky. Don't waste your gas or your time. Management is also a joke.
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Too Many Drivers Make It Not Worthwhile

To be perfectly fair, Skip was great for a large portion of 2019. If you were willing to put in the hours, you could work and get deliveries. In the summertime I managed $900+ in one week, free and clear. Other weeks were typically $550 - $700. However, once November 2019 came they did a mass hiring drive and now there's too many drivers to make it viable for full time work. Oftentimes I go on a shift and wait in a so-called "hot spot" for 2+ hours with nary an order coming up on my phone... One of the most stressful parts of doing Skip is dealing with their chat so-called "Support". It's horrible. Whenever you have to talk to them they don't seem like they understand English very well, if at all. It can be quite enervating just trying to report that a customer has failed to appear at the door to collect their order. It must be said, though, that when it's busy it's good. You are in charge of what happens; whether you want to take an order or not is up to you. You can go on break for fuel/bathroom/lunch whenever you like. One of the pitfalls I find with doing Skip is dealing with the restaurants. It seems some restaurant owners/managers/what have you are rather hostile towards Skip and I've found on more that a few occasions that I am ranted at about Skip and how their management team is a nightmare to talk to, how they requested more time and that I'm early for the pickup, and so on. I've had the unfortunate experience of having to report a few of these people for unprofessional behaviour and consequently refusing to accept orders from there ever again. - 
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Intense growth focused environment

Working at Skip was such a great experience for me. I learned so much. The dynamic was something I have never worked in before. You work in a building with high school students and the CEO. So many different personalities. You will never be bored because there is always a never ending list on things you could be doing. Management and coworkers are super encouraging and helpful.
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Stressful and Challenging

Typically, a usual work day is going through accounts and using your gut whether or not a customer deserves a compensation for their wait or cold food due to the high amount of scammers trying to hustle free food. Sometimes you have to make hard decisions that go against your standard morals.
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Très efficace

J’aime SkipTheDishes parce que c’est un travail indépendant et pas stressant et tu apprends la ville vite , sont très respectueux ,sérieux et pratique.
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Management is full of lies and cowardice.

This is a horrible company. They hide behind your private contractor status so they don't have to treat you like a regular employee. Also if you ask him a question they won't answer. If you like to work for a company with no face then this is the job for you. Good luck.
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Bad

I don't like remembering this place. It was not the best place to work. Racism was in practice and they only promote their own people not others that are actually working hard.
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It all depends

It was an okay job, you deal with customers who will call you any name in the book. Worst thing I can say is Skip will make multiple changes to their policies without properly notifying customers, so it’s hard to get good reviews when you’re enforcing new policies and you’re the one being blamed, which your team lead will somehow find you to blame. You can make great friends, the environment is great and they can put you in great teams.
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Overall rating

2.9

Based on 812 reviews
5
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4
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3
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2
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Ratings by category

3.3Work/Life Balance
2.3Salary/Benefits
2.4Job security/advancement
2.6Management
2.8Culture

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