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SkipTheDishes
2.9 out of 5 stars.
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SkipTheDishes Employee Reviews in Victoria, BC

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3.3Work-life balance

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One day excellent, another day not good

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This job must be the second job. Otherwise, you might feel stress. Daily money seems good. but we have to pay for everything such as gas, tire, oil change, car insurance. And, you have to pay tax and pension at the tax return.
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horrible

did not make any money it's basically a scam. you don't even get an employee discount on skip and the pay was supposed to be 20-25 an hour but turned out it was only 15 most days.

Pros

flexible hours

Cons

non suitable for a living wage job
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it was very casual

Although the job is fast paced, you get to do it in the comfort of your own car. The job it self is not competitive, yet it is necessary to have a good acceptance rate in order to be matched with more jobs. The hardest part is just to stay motivate into driving for long hours alone everyday, but taking that the job itself is very straight forward and easy.

Pros

you get to choose your own time slots, and do it in any vehicle of your choice.

Cons

It gets very boring
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good

good experience and fast money sometime it gets slow but even the slowest day you get to earn enough. the best thing about that is the flexible schedule.
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Low pay after expenses

The economics of this simply don't make any sense for drivers. On a good day, in a compact city with short distances between places, you might make about $80 in a 4h shift if people are tipping decently. Sounds pretty good for a part time job right? Think again. You will drive roughly 50km in that time period. Revenue Canada uses $0.58/km estimate for the expenses of operating a vehicle. This includes gas, insurance, maintenance, and depreciation. 50km*$0.58= $29 in expenses for a typical shift. Sometimes it will be lower, and sometimes higher, but this is a pretty good average from my experience. $80-$28=$51 for 4 hours of work, or $12.75/hr. BC minimum wage is $13.85. So you're working for less than minimum wage, right off the bat. On top of that, if you want ICBC to cover you in an accident, which is now way more likely, given the nature of the work, you have to pay nearly double for commercial insurance. My monthly premium was $140 with the full discount, where it was $80 before. Now you're even further behind from minimum wage if you want to stay legal and not make false claims should you get in an accident (which can get you in big trouble). If you only drive occasionally, that extra $60/mo stacks up against your skip earnings pretty quick. It's 3/4 of an entire shift just to cover your extra insurance for the month. Did I mention parking? Either pay for parking out of pocket or risk getting a $30+ ticket. I think you get the picture. This is a below minimum wage job that puts you and your car at a lot of risk. It's also pretty thankless. The restaurants - 

Pros

You make your own schedule and are your own boss

Cons

Below minimum wage, risky, thankless.
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Flexible hours

Have to pay for your own gas, insurance, maintenance etc. Hours are flexible, but sometimes limited. Income per shift is unpredictable

Pros

Flexible hours

Cons

Pay is unpredictable, Have to pay for gas
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You will be frustrated, it's a lot like gambling.

Skip the Dishes is an ok place to work for on the side but the system does not allow one to make even minimum wage without driving at inopportune times. You will also be frustrated by the lack of help and escalation through the app that would allow better customer service and increased $/per hour. Often the lack of communication between the app services, the driver, and customer seems lacking and could use a more direct approach to improve the business. At the time being, working for SkiptheDishes has made me avoid them due to what I've experienced in terms of wait times. Food often takes up to an hour to be delivered and has been waiting for 20-30 minutes at the restaurant depending on drivers. This leads to very old food being delivered on a regular basis due to inefficiencies rather than slow driving.

Pros

Work or stop working virtually whenever you want.

Cons

the $$$ shifts are late at night or during lunch hours, and $/per hour depends highly on customer tipping 15%+, or getting 'lucky' with routes and high value orders
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Easy time managing

This job isn't going to fill your pockets easy but it definitely is a good way to make extra cash on top of a full time job. This job works great cause you pick when you work and you can end your shift really easily if you are too tired or don't want to work any more

Pros

Time Management

Cons

Low Money
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Was better, now it's a waste of time!

I joined Skip in April while I was still in university as a part time job. It was pretty decent with I was making $20 per hour on average with some days making even more. But it has really gone down since October with way too many couriers on the road and no ones making any decent money. I've been making like 40-60 frequently on a 4 hr shift which is really a waste of my time. I guess Skip got greedy with their golden goose and started to put more couriers on the road and pretty soon they will see it would not be sustainable with so many couriers leaving for a better job.

Pros

Flexibility, Being your own boss

Cons

Low pay, Mileage on the vehicle, Accidents, Fines, Tickets
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It is a delivery job

Skip the Dishes and it has been a great experience so far. They align the transit fee to cover distance traveled so that you are always getting a fair rate for delivery. Tips are added at the time of purchase if the order is paid for online. You are really getting tipped before you have started the order process, which does lead to a smaller tip. You have to remember that that is just a bonus. The hours are flexible and you get to choose your hours a week in advance. I use Waze as the GPS system of choice and this allows me to find quick routes with live traffic info. The courier app has a step by step process so they are with you the entire way. If you get to a restaurant and have to wait too long, they will automatically get onto the restaurant about it. Recommended Tools: 1) A small gas friendly car 2) Great driving skills 3) A sense of urgency 4) A car dock that you can constantly be putting your phone in and out of, with a car charger.

Pros

Flexible Hours

Cons

Pay is not consistent
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in Victoria, BC
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Don’t waste your time!

Don’t bother working for these people! They don’t pay by the hour so they “hire” so many people that they are constantly over staffed. Too many drivers and not enough orders... you’ll spend quite a bit of time just waiting for orders in your car or even waiting for a restaurant to finish making an order! Customers also seem crazy cheap! I’ve worked in a pizza place before and the tip per order is pretty much 1/2 on average!

Pros

Flexible hours

Cons

Horrible pay, call center agents, bad tips
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Not Worth It!

The only positive thing about working for Skip the Dishes is the flexibility of the shifts. Just the start up costs of joining Skip is heavy.... You'll need: Your own car and be able to pay for gas out of pocket Smartphone with at least 2 gigs data Pay at least 150$ for 2 delivery bags BEFORE getting a single shift The pay is commission based that is calculated ONLY for the drive to the customer. !So your effectively only earning money for half the effort that goes into each delivery!. The tips you receive from customers is on average half than you would normally get at a similar job. The pay rate between deliveries of similar distance tends to be random. At best on average you'll get 1 delivery per hour. Only getting more on rare occasions or the 1-2 "busy" days of the week. The Operators on the Courier "Success" Team are terrible at their jobs. If you have a problem expect to wait 10min or more just to get their attention. They constantly mix-up information and tend to be quite rude when drivers do things "Exactly" as they supposed to. This company has many divers already (Hundreds PER City). At one point I heard that Skip had almost 300 drivers in my city alone. Which limits extra shifts in the area. Conclusion: Low Pay Pay for your own gas Limited extra shifts available Incompetent Operators/Dispatchers Minimum 150$ start up cost NOT WORTH IT!!!!

Pros

Flexible hours

Cons

Terrible Pay and extremely rude Operators
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Great company!

Great company to work for! Super flexible hours and get to work by yourself and find awesome places to eat! You can work as much or as little as you like and management is super nice to deal with.

Pros

Flexible

Cons

Low pay
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Get Delivery Insurance

There are enough reviews here from couriers that I don't have much to add there except to comment on the insurance issue. If you are doing deliveries with your car, you must have delivery insurance. It takes no more than telling your broker to change the rate group to delivery and paying a slightly higher premium. Otherwise, no, of course, your vehicle would be rated for leisure and to-from an office so you could end up being very very sorry. There's a big difference when you are putting 100 km on your car every day vs. commuting 5 km each way to work.

Pros

Generally flexible

Cons

Couriers are treated like commodities, but this is improving a bit.
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Avoid if possible.

I am leaving this review because I feel like I have put time and effort in a company that seriously did not deserve it. I want people to understand that Skip the dishes is not a real job. At skip the dishes you mean nothing. Everyday you have different dispatchers who runs the show however they please, your wage often is 3.75$ and no tips for being stuck in traffic. You'll receive messages saying to update frequently when you're simply trying to drive. Reassignments while on the job. Dispatchers and restaurant owners can be very rude. And that is, if you get deliveries at all. Not worth it.

Pros

Flexible schedules

Cons

Dispatch
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Overall rating

2.9

Based on 814 reviews
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Ratings by category

3.3Work/Life Balance
2.3Salary/Benefits
2.4Job security/advancement
2.6Management
2.8Culture

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