SkipTheDishes Employee Reviews in Toronto, ON

Skip the dishes will attempt to give you the lowest pay for high mileage. If you reject the order it affects your Acceptance Rate which affects the amount of orders you can get. Basically forcing you to accept every order. Profitable or not. Support is based abroad and they always copy/paste messages without understanding the issue.

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Laid back, no challenge

Store Manager (Former Employee) - Toronto, ON - 29 November 2023

This position involves taking care of one of the micro-fulfilment centres that operates as Skip Express Lane, and in certain markets also operates a Krispy Kreme storefront, as well as Walmart Now X Skip in the west. The position has a hyper-focus on order picking accuracy and customer satisfaction through storefront ratings on the Skip app. The position involves a lot of conventional supermarket store tasks (receiving, stocking, produce monitoring, hygiene and cleanliness). There is very little to no career advancement within the Skip Express Lane vertical, and lateral career moves within the Skip org is less likely. The position is challenging in the first 3 months with a steep learning curve, after which it seems the position loses all sense of challenge.

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Insights into SkipTheDishes

Based on 487 survey responses

What people like

Energizing work tasks
Clear sense of purpose
Time and location flexibility

Areas for improvement

Support from manager
Fair pay for job
Sense of belonging

Interesting work, but found out that this is not a permanently solution for a proper job

Food Courier (Current Employee) - Toronto, ON - 30 October 2023

What is the best part of working at the company?The chance to meet different types of people and restaurantsWhat is the most stressful part about working at the company?When the orders are not ready at restaurants and there are problems with the app, there are major traffic jams, accidents, stalled vehicles or construction on the way. Also, when delivering to customers they do not put their storm shelter or driveway lights on when it is dark outside or when the buzzer numbers and apartment numbers are not provided in the app for all deliveries and you have to wait for a long time to get a response from customers.What is the work environment and culture like at the company?Extremely fast paced. The culture could be drastically improved when hiring support agents to resolve issues quickly and respond to emails in a timely manner.What is a typical day like for you at the company?Start shift, start receiving orders, pick up orders from restaurants and deliver to customers, confirm deliveries and end shift.

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Official response from SkipTheDishes

27 November 2023

Thank you for sharing your thoughts and comments. We welcome any feedback to help us continuously improve the experience for our valued couriers. Thank you for your continued efforts as a Skip courier!

Its the best

Delivery Driver (Current Employee) - Toronto, ON - 22 September 2023

I can't think of a time when I was earning alot other than working for skip the dishes.They have these incentives every now and then. The clients tip great

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Official response from SkipTheDishes

27 November 2023

Thank you for your positive feedback, we're very happy you're part of the network! We appreciate you sharing your feedback with us!

Awful Service - Do Uber

Delivery Driver (Former Employee) - Toronto, ON - 7 September 2023

I signed up as a driver in 2018. Did it for a couple years. Then got emailed political garbage from them. So I left for uber. Just tried to come back to them but got HORRIBLE service from their operation team. They don't care about drivers. Plus it's shifts. Uber you sign in and out whenever you want. Door dash pays less than both but way better customer service from uber and dash. So done with skip driving and ordering.

Pros

None.

Cons

Shifts. Politics. Bad service.

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Official response from SkipTheDishes

27 November 2023

Thank you for taking the time to leave us a review. We're happy to hear that you are looking to return to Skip as an independently contracted courier. For additional support, please email us at couriers@skipthedishes.ca so that the team can best support you.

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Good pay

Driver (Former Employee) - Toronto, ON - 15 August 2023

Decent pay; better than DoorDash or UberEats. Minimum pay per delivery is very beneficial but order level is bit less. Would advise SkipTheDishes to increase order volume.

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Productive

Driver (Current Employee) - Toronto, ON - 5 April 2023

The working environment is good, the flexibility of schedule is good , you can choose what area you want to deliver. I recommend this job if you like driving around the city .

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Not worth it

Driver (Former Employee) - Toronto, ON - 16 February 2023

driving or delivering for those app based services is not worth it. In Canada min wage is 15$. Driving your own car you are making way less than min wage. Most days 8-9 hours shifts you can make maybe (20-80$) . No job security, pay is lower and lower every year. Those companies mostly taking advantage of newcomers

Cons

Low pay

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Fast Paced Environment

Delivery Driver (Former Employee) - Toronto, ON - 21 November 2022

Needs to increase the average delivery rate. Schedule is hard to get now adays, especially am shift.Its good to work here. Flexible hours. I suggest to have a gas reimbursement.

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Poor pay

Courrier (Current Employee) - Toronto, ON - 12 August 2022

I guarantee you, you’re working just to pay for gas and an oil change. You don’t actually make any money. Not even worth it as a side gig. Extremely inconsistent.

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Ok place to work good work life balance

Food Courier (Current Employee) - Toronto, ON - 9 May 2022

Done skip for the last 4 years or so it has been exactly what I neededNo boss pick your own hours and on average 20 bucks a hour minus expenses If done correctly great gig

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Ok

Delivery Driver (Current Employee) - Toronto, ON - 9 May 2022

It's ok. Gas is very high. Would like batter pay rate and some kind of incentives for Gas and also car maintenance. They should supply SkipTheDishes dashboard sign for parking.

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Driver

Courier Driver (Current Employee) - Toronto, ON - 2 June 2021

There is no order inside the warehouse, no motivational behaviors, people are completely unprofessional as supervisors. I hope they get better management in the future

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Nice

FOOD DELIVERY COURIER (DRIVER) (Current Employee) - Toronto, ON - 15 February 2021

Skipthe dishes is a food delivery network for all.I love Skipthedishes and working for them is fun.I personally recommended 5 people to skip the dishes -food delivery giant as drivers and so far so far so good

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Its nice

Delivery Driver (Former Employee) - Toronto, ON - 8 June 2020

Its nice to work with Skipthedishes. They do not have any fee for connecting driver to the customer. Thats a huge relief. Most of the rival companies charge a huge amount as fee from the net pay.

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Worst job, pls donot do this any more. If driver will stop doing this, they will understand the value for drivers for this company

Driver (Current Employee) - Toronto, ON - 27 February 2020

I have doing the skip from monthy and my acceptance rate is always 80, disgusting . Today i had complete my 2four hour shifts and i just ear 60$ i drove about 80 km. They never want to return the money for cash order, if you call them for reimbursement and they will put you call on hold about 30-40mints and once agent picks up he will disconnect the call intensionally. If you want any other info call me at 41650

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its not bad for part time job

PART-TIME DRIVER (Current Employee) - Toronto, ON - 22 December 2019

if u have a car with more than 4 cylinders and more than 2 L,do not do skip the dishes,and minimum per hour is 18 bucks and max is 30 bucks its up to day and hour. but if u dont want to spend your time with bosses and get hard time from them i tell u to go do skip lol

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Good for find job

Delivery Driver (Current Employee) - Toronto, ON - 11 September 2019

My name is kawalpreet singh. I work hard toward my job. I speak English, hindi,punjabi. I like to drive. I worked with uber, skip the dishes. I am punctual.

Pros

Free launcher

Cons

Long hours

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Gave a good direct interaction with customer experience

FOOD COURIER - PART - TIME (Former Employee) - Toronto, ON - 25 August 2019

Excellent work place which helped me enhance myself by interacting with different customers and delivering food to them as a food courier. Had flexible options and timing to do it as a part time job while I was a student.

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Fun and Independent Company to Work In

Food Delivery Courier (Former Employee) - Toronto, ON - 26 July 2019

Amazing job for independent workers. Flexible hours where you can make your own schedule based on your own availability. Online support chat is available.

Pros

Conversing with customers

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good company to work for. maintainence of car your expense.

Food Delivery Driver (Current Employee) - toronto,on - 30 June 2019

you keep your tips. work holidays if you want to. full or part time. extra income. can work in different areas of the city to make up hours. can also extend your shift.