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SkipTheDishes
2.9 out of 5 stars.
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SkipTheDishes

SkipTheDishes Employee Review
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Salary/Benefits
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Too much stress

The job is very stressful and demanding... management needs serious training because every other team lead have their own rules.. my first team lead was awesome but later my team got changed and the new team lead was full of attitude and arrogance. Work is demanding that one cannot look around until break..

Ratings by category

1.0Work/Life Balance
2.0Salary/Benefits
3.0Job security/advancement
3.0Management
2.0Culture
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Fun work place

There are some really good people and they should be promoted but it's about favoritism and the numbers health plays second to the bottom line nothing more

Pros

Good conversation with some gems

Cons

Favouritism
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Same roleSame location
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It's a job just mentally check out.

Typical day is dealing with people who'll have missing items, wrong items, not have a delivery yet or hasn't been delivered at all.You'll have to deal with someone who is either pleasant, rude, angry/frustrated, or just done with everything.The position pretty much comes with limited support where you have to contact support side and see what happened to the food, the courier, or the resturant if it hasn't left. Most of the time the customer is annoyed cause at the end of the chat, you are 99% likely to just refund the customer and they'll not get the food that's missing or the order hasn't arrived. You do assist them with adding or removing items which means calling to take payments.Mentally speaking, it's best to leave it at home cause the policies won't change to assist the customer more but depending on the person they'll either sink or swim in this job cause, as a callcenter, it's mentally draining. Your KPI/stats matter more than anything.The people are great when you know people and the pay is amazing but the culture sucks.

Pros

n/a

Cons

n/a
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Job stability is not an option here.

They will extract the best in you. Once done, you will be just a number that will be phased out soon. High turnover of people. Very limited structure. Senior management is above their heads. Do not risk your career in this organization.

Pros

casual clothing

Cons

a lot.
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Overall rating

2.9

Based on 813 reviews
5
152
4
175
3
145
2
103
1
238

Ratings by category

3.3Work/Life Balance
2.3Salary/Benefits
2.4Job security/advancement
2.6Management
2.8Culture

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