Sitel Madrid has centrally located and well-communicated facilities in Madrid that can accommodate 850 professionals offering customer service in 15 languages for 25 companies, both national and international.
Sitel Group combines comprehensive customer care capabilities with unparalleled digital, training and technology expertise to help build brand loyalty and improve customer satisfaction.
Sitel Barcelona has over 1,000 professionals, half of whom are Spanish and half international. The Barcelona site stands out for its ability to attract talent from all over Europe, thanks to the cultural diversity of the city and the location of the site (central, well connected by public transport and close to the beach).
Sitel maintains its commitment to being a "People First" company, focused on the development of its professionals to help them achieve the best quality in customer service.
Sitel Group’s 75,000 people across the globe connect many of the world’s best-known brands with their customers - 3.5 million times every day. As a global customer experience (CX) management leader, we apply our 30+ years of industry-leading experience and the entrepreneurial spirit of our group’s founders to deliver omnichannel experiences through voice, chat, social media and more to customers of our 400+ clients across all verticals – from Fortune 500 companies to local startups.
We are redefining the contact center and improving business results by pairing innovative solutions - such as self-care and automation - with the human touch, emotion and empathy of our people. As a CX platform, we are powered by experts to deliver tailored CX solutions to fit our clients’ needs through our consultative, customer-centric approach adding value at every touchpoint - regardless of location, channel or time of day.
Learn more at www.sitel.com and connect with us on Facebook, LinkedIn and Twitter. – less