I was working with them for almost 2 months, as Customer Service Representative. If you like a paid short assignment this is the place to work for. If you like to work for a company to grow, this is not the right one. Leadership is very bad. And they do not want to improve. There are supervisors that are so shy that do not even want to see you, nor talk to you. Hard to receive feedback, hard to improve. It is a company that does not want to take advantage of their employees potential.
They conduct 3 weeks paid training, which is nice because is paid, but the trainers are ineffective and the training is inefficient. They could do it in 2 weeks if they do it fine. But they do not want to improve or receive feedback about it. Every month 30 people are trained. Half of them quit after training and maybe they were not even interested in working here. Then, current workers are fired and replaced by new employees recently trained. So there is a high rotation of customer service reps every month.
I found one senior supervisor that was very good, however, the leadership culture does not allow SinglePoint to take advantage of that to guide junior supervisors.
It seems there is not an HR function, just analysts that obey supervisors orders. I was fired, but HR analysts did not know why.
If you want a paid 3 weeks course go for it. If you want a company where you are appreciated, a company that sees your potential or at least give you a feedback to do it better, or a company to grow with, this is not the one.
Poor leadership. Not an option to grow here.