SinglePoint Group International Inc Careers and Employment

About the company

Company size
501 to 1,000
Revenue
$1,3 m to $6,4m (CAD)
Industry
Telecommunications
Headquarters
North York
Link
SinglePoint Group International Inc website

Established in 1947, SinglePoint Group International is a renowned outsourcing company specializing in delivering expert call center services across North America. Under the umbrella of SinglePoint Group International Inc., our leading brands include Credit Bureau of Canada Collections Inc. (CBCC) and Collection Group of Canada Inc. (CGC). With a dedicated workforce of over 500 employees, our versatile contact center excels in providing exceptional service to clients in English, Spanish, and Fre...

At SinglePoint, we make sure our employees are motivated and inspired to help our clients. Our goal is to ensure a fun environment where we can help mold you into the amazing professional that you are and can become! Be a part of a company that provides exceptional services for our leading clients!

At SinglePoint, we believe in a two-way dialogue because we understand we’re not defined by our job titles. Our supportive environment, quality-focused departments, and ongoing customer-centric training drive exceptional results. Here, we believe in nurturing personal growth and success and providing consistent feedback that centers on elevating customer experience and service standards.

Our success stems from our commitment to diversity and inclusion, fostering our internal pipeline of leaders with a remarkable 80% of our leadership positions being filled through internal promotions.

We are firm believers that a balanced work-life nurtures professional and personal life achievements. Our flexible work-life policy seamlessly balances the freedom of flexible work-from-home and hybrid options, providing you with the best of both worlds.

In addition, we prioritize ensuring our employees' overall well-being. Our benefits are designed to encompass health, lifestyle, and financial welfare. What's more, when you're with us, the possibilities for earning are boundless. We offer competitive commissions, bonuses, and incentives that ensure your earning potential knows no bounds.

We understand that our employees are the utmost foundation of our work dynamic and to commemorate their dedication and hard work, we recognize our teams monthly through our employee recognition programs, hybrid contests, and company social events.

For more information about us and potential employment opportunities, visit us at www.singlepointgi.com and stay connected by following our social media channels at SinglePointGI.

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Jobs

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Greater Toronto Area, ON

1 job

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Salaries

Salary estimated from 694 employees, users, and past and present job advertisements on Indeed.

Rating overview

Rating is calculated based on 112 reviews and is evolving.

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Reviews

CSR - Customer Service Representative in Ontario

on 19 August 2023

Poor management

My team leader was a very calm guy, he always ready to help but the company is not doing more for their employees productivity. Employees provides their own equipment

Support in Toronto, ON

on 5 September 2023

Values employee input and growth

My time at SinglePoint has been great. The company's commitment to fostering a culture of responsibility and openness is evident in every aspect of the workplace. What stands out the most is the leadership's receptiveness to employee feedback. They actively seek our input and, importantly, implement changes based on our suggestions. This combination of a strong sense of responsibility and open com...

Enercare in Ontario

on 4 August 2023

Lack of transparency in job description

Advertise for a CSR position and then over midway through training spring it on you the sales part,...so, do the work of a CSR and a salesman for minimum wage, use your own equipment and internet.Hardly enough to live on with this company.

Bilingual Banking Call Centre Agent in Scarborough, ON

on 31 July 2023

You will not be able to afford vacations

They should pay separate vacations or give paid vacations, so that each human being who works there rests, since working in collections makes one stress and get sick in the long run with so many people who owe. Increase the bonus that takes months to earn, a bonus of $25 dollars is nothing, it is not enough to make a grocery or pay for the internet.

Customer Service Representative in North York, ON

on 19 June 2023

Boring but with decent pay

As an employee, I have had the opportunity to experience a job that offers a decent paycheck but sadly lacks any significant room for improvements or personal growth. While the financial aspect might catch your attention at first, let me elaborate on my experience with this particular position.

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Questions and answers

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