Signature Support Services Employee Reviews

Good place bad co workers. It not a competition it a place to help and earn money and experience. Stop been a bone in other peoples throat . Some supervisor leave the work for the worker alone and hide behind the computer.

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Lots of awesome individuals, combined with poor management.

Residential Support Worker (Current Employee) - Grande Prairie, AB - 13 October 2021

Signature has a lot of individuals in their care, most of which are great to work with. Unfortunately, they also have a lot of management that have long forgotten, or possibly never even experienced, front line work. A great deal of them are also on a power trip. Nobody listens, or cares about what the staff has to say, even when it's clearly in the best interest of the people they support. Signature is also very low on the pay scale, especially for their front line staff. The cap is very low. Nobody is getting a raise. Ever. And their benefits package is as cheap as it gets. Totally bare bones, and employees have to pay for them. Advancement appears to be given to the people who have connections within the agency already. (Example - spouse or friend)

Pros

Casual dress. Some benefits. Many great clients.

Cons

Poor management across all departments. Low pay.

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Awesome

Residential Worker (Former Employee) - Grande Prairie, AB - 27 December 2019

Would work for them again, I learned so much and had a lot of fun working with clients and co workers. Lots of room for advancement and extra training

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Best Company to work for

Support Worker (Former Employee) - Grande Prairie, AB - 11 August 2019

Signature Support Services was one of the best companies I ever worked for. There are so much room for advancement, the staff and clients are all great. I would highly recommend working here.

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Clients are great.

Group Home Worker (Former Employee) - Grande Prairie, AB - 6 May 2019

The individuals I supported were great. Upper management in the office are good to deal with, but my house supervisor was a nightmare. Employees have yearly evaluations (count on them being negative if your supervisor personally doesn't like you) , but it would be nice if we were given an opportunity to evaluate supervisors and hold them accountable. The shifts suck. Instead of a fair rotation you're given a "line". Depending on that line you might be expected to work every weekend which makes it hard if you have kids or just a social life in general. I think they count on you getting attached to the clients so that you won't leave. Advancement is 100% who you know and who likes you on a personal level.

Pros

Clients and coworkers are great

Cons

Horrible pay. Little chance of promotions. No shift flexibility. Supervisors with ego issues.

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Traditional end of year parties for all staffs

Comfortable assisting individuals in need (Current Employee) - Grande Prairie, AB - 3 February 2019

Follow routine schedules to meet needs of individuals we support. morning Clean up and prompts for clients to be independent. Breakfast and medications if any. community access if any. Lunch and other activities as required

Pros

excellent administrative support

Cons

need increment in wages

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very good work place

Support worker (Current Employee) - Grande Prairie, AB - 23 July 2018

At signature support services, everything is organized and in routine. A day typically starts at 7 am with waking up the individuals, supporting them in personal care, breakfast and following a daily schedule (appointments, work, school etc.). I learnt that to best support an individual, you need to get to know him/her and their needs, and it takes work. The management is good, and they listen to both employee's and individuals' needs. They make necessary measures to best serve their individuals. We have a very hard working team, we are professional and good at listening to each other. We have mutual respect. The hardest part of the job is that sometimes, it can get very emotional, it gets harder with time to not attach yourself to the individuals. The most enjoyable part of the job is that you go home feeling like you have made a wonderful and positive difference in someone's life.

Pros

great staff meetings

Cons

not accommodating schedules

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Professional Agency

Community Support Worker (Current Employee) - Grande Prairie, AB - 17 April 2018

I love working here. I have found Signature and their employess uphold a wonderful ethic when working with individuals with higher needs. I great place to work.

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Compassionate

Residential Worker (Current Employee) - Windsor, ON - 8 September 2016

Focusing on a person's ability instead of there disability is what this company is all about. Assisting people to remain independent and live their lives in their own home instead of a facility. Through compassionate care and regular bookings, people are able to have their individual needs tended to.

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