Poor management on all levels
I worked at the Midland Gardens location as part of the support staff and to be honest, working there was depressing. The working condition was unpleasant. I felt bad for the nurses, PSWs, kitchen staff, etc., since they were overworked and underpaid. The stress levels were too high, leading to staff calling in sick frequently. This leads to further stress due to being short-staffed and trying to find coverage.
If you're thinking of working at Midland Gardens, try to look for other work, if possible. Although the staff members were super nice, management takes advantage of them. You would not feel supported or appreciated at all, if you decide to wok there.
Let me also elaborate on the management. Bullying by the Office Manager was common and widely talked about. He made an associate cry in front of other people, and he also expects way too much of his staff (unrealistic). He was very inappropriate and to this day, I still wonder how he got his position.