Work wellbeing score is 66 out of 100
3.6 out of 5 stars.
Write a review

Shoppers Drug Mart Work-life balance reviews

Review this company
Job Title
Canada5,956 reviews

Ratings by category

3.6Work-life balance
3.1Pay & benefits

Sort by

Found 1,526 reviews matching the searchSee all 6,083 reviews


Indeed featured review

The most useful review selected by Indeed
It was a alright job it depends on which location but management was just kind of annoying but the discount is pretty decent to be honest it was very useful
Was this review helpful?

Fun for Retail

Shoppers is definitely a great employer if you’re looking for flexibility and a great team of coworkers. You get to build on skills in different departments to find your niche.
Was this review helpful?

Insights into Shoppers Drug Mart

Based on 1,563 survey responses
What people like
  • Ability to meet personal goals
  • Supportive environment
  • Feeling of personal appreciation
Areas for improvement
  • Fair pay for job
  • Sense of belonging
  • General feeling of work happiness

Horrible experience

I was so excited to start my job over there But the older co workers they don’t teach the new people They always looked down to the new workers They don’t give a chance to learn something They are incredibly rude and always blame for everything
Was this review helpful?

Productive and pleasant working experience.

What is the best part of working at the company?A friendly work environment. Strong platform for skills perfection.What is the most stressful part about working at the company?No stress, just that you run the shift on your feet. No sitting at work.What is the work environment and culture like at the company?Awesome. The friendly atmosphere is soothing to the mind.What is a typical day like for you at the company?It's always a busy day at Shoppers as they are s very renowned brand.
Was this review helpful?

Good team, not good management

All good workers, lots of support and opportunities for growth. I learned a lot about the industry but did not feel very much guidance from my management.
Was this review helpful?

Rate your recent company

Share your experience to help others

Bad leaders that are friends with each other

Many ppl in the business are friends promoting each other to move up without allowing much growth for new employees. Many folks are great and fun to work with but sadly leadership is awful without much vision for growth.
Was this review helpful?

Overall it's good, employees are accommodating towards schedules and availibility

*working the morning/day shift is better than nights as the nights are slow and quiet, so you don't get to interact/ help many customers. * I learnt about cosmetics (makeup and skin care), retail, and customer service. * management overall is pretty good, very flexible when you need time off or are unavailable due to school/other life things*most enjoyable part of the job is getting to know/train new employees.


flexible hours, helpful coworkers


open late (10 pm) and after 8:30 ish it dies down, lots of sketchy people at night and hard to be at work until. 10pm if you're a student
Was this review helpful?

High demand and stressful job

Working at Shoppers Drug Mart has been an incredibly challenging experience, and I regret to say that it falls far short of being a satisfying job.The work-life balance is almost non-existent, and the relentless demands to meet targets are nothing short of overwhelming. The compensation offered is disheartening, considering the immense effort required to keep up with the job's demands.Although the management at my store is commendable, it's the only silver lining in an otherwise gloomy picture. While I generally enjoy working with most of the staff, the level of support you receive is inconsistent, largely dependent on the whims of the owner or store manager.The job itself is nothing short of all-consuming. You're expected to wear numerous hats, including team management, merchandise handling, sales, social media marketing, event planning, cosmetician recruitment, customer service, and more. You must also be prepared to assist customers with self-checkout and ring up carts of front store products since supervisors and cashiers often get pulled away.The high-pressure environment is mentally tormenting, and the physical toll is draining. With limited breaks to complete your daily tasks as a cosmetician manager, the job becomes increasingly taxing. And the challenge of hiring suitable team members for the cosmetics department is another stressor, as the results can vary greatly. Some hires are a true asset, while others disappoint by calling in sick, failing to meet targets, or neglecting their responsibilities.In summary, while there are occasional glimpses of positivity, - 
Was this review helpful?

Just need a job

It’s ok to work here, better off somewhere else with potential opportunities for growth. It’s not easy moving up. Stagnant job. Flexible hours, easy job, low stress
Was this review helpful?

Liked working there

I liked working there didn't get many shifts though, friendly people, good environment, you get a great discount of up to 30% off and points days where you can get your 30% and 20xs the points
Was this review helpful?

Jobs at Shoppers Drug Mart

See more jobs

Awful place to work

Next to no life work balance. Always short staffed because they’re ‘cutting hours’ so deadlines for stock completion is never met, yet employees are blamed for this
Was this review helpful?


What is the best part of working at the company?Going home at the end day after a long and overworked day exhausting day. What is the most stressful part about working at the company?Going to work in an environment that the your under paid no appreciation what so ever. What is the work environment and culture like at the company?Depressing depressing depressingWhat is a typical day like for you at the company?Running around cause your asked to do 10 different tasks at one time
Was this review helpful?

Decent place to get a start

Really depends on the manager that you have to get a better grasp of the work environment. it's a very relaxed job with low stress, I'd recommend it. Not much room for career advancements.
Was this review helpful?

I would recommend that work place to everybody

What is the best part of working at the company?Management and team leaders . All payments are on time. What is the most stressful part about working at the company?Working shift starting at 6AM.What is the work environment and culture like at the company? The team is multicultural. But the work environment is nice, cool and positive.What is a typical day like for you at the company?Morning huddle, then regular work. Breaks are every two hours for 15 minutes and launch break is for 30 minutes.
Was this review helpful?


Awful place to work in. Management puts unrealistic targets to meet and doesn’t care about you at all. No good work life balance. They only care about themselves
Was this review helpful?

Not at All good or productive.

What is the best part of working at the company?There is no best part, it was all bad.What is the most stressful part about working at the company?Bosses who do not listen and get mixed up about things happening in your personal life, and they would use it against you and get the other bosses confused.What is the work environment and culture like at the company?Quick paced . Which is the only good part of working for them.What is a typical day like for you at the company?Busy , sometimes quick , but mostly bad considering who and what we'd put up with from our bosses and their suck-up cronies.
Was this review helpful?

Good place to work if you don’t want many hours

What is the best part of working at the company?Work there for 14 years was a really good place but the hours and money wasn’t good What is the most stressful part about working at the company?Really didn’t have stressful days there What is the work environment and culture like at the company?It’s was really good everyone works with each other What is a typical day like for you at the company?Busy and the day goes bye really fast
Was this review helpful?

Good company to work for

Good company with excellent benefits, and good support system for managers, but associate owners can be hit and miss, some are fantastic, others less so…
Was this review helpful?

Flexible shifts with average stress level, in some way a comfortable place to work.

What is the best part of working at the company?Flexible shifts and hours, the manager was always respectful and polite with everyone, I could move from one position to another depending on my preferences.What is the most stressful part about working at the company?During the peak hours usually doesn't get more staff to support the cashiers, only on thursdays.What is the work environment and culture like at the company?Diverse culture and politenessWhat is a typical day like for you at the company?Sometimes is very busy and stressful, and sometimes quite slow and relaxed, doing different duties, like facing checking what is left on the task list for the day.
Was this review helpful?

Productive workplace

There are so many things to learn but if you succeed the owner genuinely cares about your career succession. Teammates were always helpful and management was great at hearing concerns.
Was this review helpful?

It's a job but a waste of energy

Toxic work environment and no room for growth. Lots of gossip and inter office politics. The front store manager and associate owner have a mean girls vibe.
Was this review helpful?

Want to know more about working here?

Ask a question about working or interviewing at Shoppers Drug Mart. Our community is ready to answer.Ask a Question

Overall rating

Based on 6,083 reviews

Ratings by category

3.6 out of 5 stars for Work/Life Balance
3.1 out of 5 stars for Salary/Benefits
3.2 out of 5 stars for Job security/advancement
3.3 out of 5 stars for Management
3.5 out of 5 stars for Culture

Compare Shoppers Drug Mart with

  • Companies
  • Shoppers Drug Mart
  • Employee reviews
  • Work-life balance