Work wellbeing score is 66 out of 100
3.6 out of 5 stars.
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Shoppers Drug Mart Job security & advancement reviews

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Canada5,956 reviews

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3.6Work-life balance
3.2Job security & advancement

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Found 1,411 reviews matching the searchSee all 6,084 reviews

Good staff

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I really enjoyed all the training and courses provided to the cosmetics department, however I think hiring management needs improvement. It seems a lot of the time they’re too invested in what you do in your free time and your personal life, and they can be quite intimidating.
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Fun for Retail

Shoppers is definitely a great employer if you’re looking for flexibility and a great team of coworkers. You get to build on skills in different departments to find your niche.
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Fun but lacking pay and management

Decent starter job but no real room for long term growth, will give yearly pay raises below industry standard and make it sound like they are bending over backwards
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Very supportive management staff

Excellent upper management within store, very supportive staff members. Opportunity for advancement from almost every position and always promoting from within.
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Good Place to Get Experience!

I got my first job as a pharmacy assistant here after completing a volunteer co-op placement in highschool. The team and manager were excellent. They are always understanding of employees and very supportive! They offer a decent wage as well for young people.
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Insights into Shoppers Drug Mart

Based on 1,563 survey responses
What people like
  • Ability to meet personal goals
  • Supportive environment
  • Feeling of personal appreciation
Areas for improvement
  • Fair pay for job
  • Sense of belonging
  • General feeling of work happiness

Good team, not good management

All good workers, lots of support and opportunities for growth. I learned a lot about the industry but did not feel very much guidance from my management.
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Good workplace

Good work environment staff are dedicated team all working towards similar goals. Have been there many years and continue to enjoy the pace at work and environment
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Not great

Minimum wage with no raises, a lot of work for one person. Management is cliquey and usually hires personal family and friends. Stores are short staff and a lot of customer are not happy with policies.
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Bad leaders that are friends with each other

Many ppl in the business are friends promoting each other to move up without allowing much growth for new employees. Many folks are great and fun to work with but sadly leadership is awful without much vision for growth.
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High demand and stressful job

Working at Shoppers Drug Mart has been an incredibly challenging experience, and I regret to say that it falls far short of being a satisfying job.The work-life balance is almost non-existent, and the relentless demands to meet targets are nothing short of overwhelming. The compensation offered is disheartening, considering the immense effort required to keep up with the job's demands.Although the management at my store is commendable, it's the only silver lining in an otherwise gloomy picture. While I generally enjoy working with most of the staff, the level of support you receive is inconsistent, largely dependent on the whims of the owner or store manager.The job itself is nothing short of all-consuming. You're expected to wear numerous hats, including team management, merchandise handling, sales, social media marketing, event planning, cosmetician recruitment, customer service, and more. You must also be prepared to assist customers with self-checkout and ring up carts of front store products since supervisors and cashiers often get pulled away.The high-pressure environment is mentally tormenting, and the physical toll is draining. With limited breaks to complete your daily tasks as a cosmetician manager, the job becomes increasingly taxing. And the challenge of hiring suitable team members for the cosmetics department is another stressor, as the results can vary greatly. Some hires are a true asset, while others disappoint by calling in sick, failing to meet targets, or neglecting their responsibilities.In summary, while there are occasional glimpses of positivity, - 
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Generally a good place to work. Unstaffed and that was stressful for the remaining people.

Overworked and underpaid. High expectations and non-stop activity.Advancement opportunities were there but only to a certain degree. Luckily this store had friendly customers, in general.


Good team. Supportive manager.


Work load, understaffed
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Not good, sucky pay.

What is the best part of working at the company?Some stores are good and others are awful What is the most stressful part about working at the company?Clients are good but upper management sucks and lies What is the work environment and culture like at the company?They had their clicks, employees beware What is a typical day like for you at the company?Work and don’t speak up, if you do you’ll get fired.
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Just need a job

It’s ok to work here, better off somewhere else with potential opportunities for growth. It’s not easy moving up. Stagnant job. Flexible hours, easy job, low stress
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Awful place to work

Next to no life work balance. Always short staffed because they’re ‘cutting hours’ so deadlines for stock completion is never met, yet employees are blamed for this
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Hard work and very busy at times

Working as a pharmacy assistant can be hard at time dealing with patients some are good most are bad incredibly busy with little room to get a raise basically taken for granted not worth it
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Good discount, flexible schedule

It has a good discount, the staff are nice, the management are nice as well they're easy to talk too. But there's not much career advancement, the pay is average
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Decent place to get a start

Really depends on the manager that you have to get a better grasp of the work environment. it's a very relaxed job with low stress, I'd recommend it. Not much room for career advancements.
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Horrilble company to work for

Not being trained properly. Being demeaned in front of customers and having them vocalize it. Working over my 8 hour shift multiple times and not getting paid for it. it was adjusted on the time clock back to eight hours. Being called in and counting your float, only to be terminated for invalid reasons. Shoppers uses to be be a good company to work for. Not anymore
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Good place to work if you don’t want many hours

What is the best part of working at the company?Work there for 14 years was a really good place but the hours and money wasn’t good What is the most stressful part about working at the company?Really didn’t have stressful days there What is the work environment and culture like at the company?It’s was really good everyone works with each other What is a typical day like for you at the company?Busy and the day goes bye really fast
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Great first job

Learned a lot, it was a great first job. Learning all about customer service was amazing. Loved my coworkers and learning about all the new products.
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Good company to work for

Good company with excellent benefits, and good support system for managers, but associate owners can be hit and miss, some are fantastic, others less so…
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Overall rating

Based on 6,084 reviews

Ratings by category

3.6 out of 5 stars for Work/Life Balance
3.1 out of 5 stars for Salary/Benefits
3.2 out of 5 stars for Job security/advancement
3.3 out of 5 stars for Management
3.5 out of 5 stars for Culture

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