Work wellbeing score is 66 out of 100
3.6 out of 5 stars.
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Shoppers Drug Mart Employee Reviews for Pharmacy Assistant

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Pharmacy Assistant463 reviews
Canada463 reviews

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3.6Work-life balance

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Good Place to Get Experience!

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I got my first job as a pharmacy assistant here after completing a volunteer co-op placement in highschool. The team and manager were excellent. They are always understanding of employees and very supportive! They offer a decent wage as well for young people.
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Horrible experience

I was so excited to start my job over there But the older co workers they don’t teach the new people They always looked down to the new workers They don’t give a chance to learn something They are incredibly rude and always blame for everything
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toxic working environments

pharmacy staffs is over worked and understaffed, with no improvement from managers not able to learn new tasks, very stagnanttoxic employees and bullying and gossiping dailyhardest pet of the job was going in every day knowing i would be getting treated terrible by staff with no intervention from management after numerous complaints
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too many tasks, without enough support

you are required to do multiple tasks within a very limited time, but do not get enough support to complete them. Expectation is too high. depends on your owner though
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Productive workplace

Great team members, always willing to help. You have to show your initiative and be hardworking employee. There is a place to grow. Be patient with coustomers.
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Insights into Shoppers Drug Mart

Based on 1,563 survey responses
What people like
  • Ability to meet personal goals
  • Supportive environment
  • Feeling of personal appreciation
Areas for improvement
  • Fair pay for job
  • Sense of belonging
  • General feeling of work happiness

Hard work and very busy at times

Working as a pharmacy assistant can be hard at time dealing with patients some are good most are bad incredibly busy with little room to get a raise basically taken for granted not worth it
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Working as a pharmacy assistant is stressful

No one was prepared nor had the time to train me. I was given very serious, meticulous responsibilities my first shift and was not supervised which was shocking. The work environment is quite negative and toxic; staff complain about one another and the company, staff lack customer service skills, and you don’t feel supported or comfortable enough to ask for help. Also, my position kept changing from pharmacy assistant to receptionist to clinic administrative assistant and back again, and I was hired to be FT but a week in was made PT. I’d stay away from working at this pharmacy.


Got uniform quickly, paid on time, easy interview
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What is the best part of working at the company?Going home at the end day after a long and overworked day exhausting day. What is the most stressful part about working at the company?Going to work in an environment that the your under paid no appreciation what so ever. What is the work environment and culture like at the company?Depressing depressing depressingWhat is a typical day like for you at the company?Running around cause your asked to do 10 different tasks at one time
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I would recommend that work place to everybody

What is the best part of working at the company?Management and team leaders . All payments are on time. What is the most stressful part about working at the company?Working shift starting at 6AM.What is the work environment and culture like at the company? The team is multicultural. But the work environment is nice, cool and positive.What is a typical day like for you at the company?Morning huddle, then regular work. Breaks are every two hours for 15 minutes and launch break is for 30 minutes.
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Awful place to work in. Management puts unrealistic targets to meet and doesn’t care about you at all. No good work life balance. They only care about themselves
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Love the job not the company

I really don't think that loblaws/shoppers drug mart values their employees. They have also made it difficult to provide great customer service since we are expected to do so many more needless tasks to keep corporate happy.


Only pro is the great group of people I work with


Company keeps piling on more work and never compensates financially
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Favouritism and not fairness towards all employees

Some staffs are very rude to work with. Stressful and demanding workplace Not appreciative management team, they will ignore your concern when bought up. They Deduct money off the payroll for the staff Christmas party


Sometimes we get free coffee


Not getting paid or appreciated for working longer
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Depends on owner

Good place to work, really depends on owner as he/she is the one whom you will be dealing with but as expected from the corporate, they don't care about anyone except profit. Overall, not a bad place to work.
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Good place to workPretty good payManagers are very caring and helpful and understanding The job is very fast paced but it keeps you busyThe entire store is a team
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Understaffed and underpaid

Every single Shoppers Drug Mart Pharmacy is always understaffed and underpaid. The customer service is absolutely horrible because of this, making it an extremely stressful and hectic environment. Would not recommend to anyone.
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Stressful environment

The worst experience ever , the stress out there is unbearable. You will think about quitting every second with that minimum wage . The management were good but the loud of work was more than a human can bear .
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Okay, low pay

Work really depends on the local associate and pharmacy managers. Some locations are good, others terrible and toxic. Pay overall is lower than independents. Most locations are fairly busy. Depending on the location, assistants role can vary. Most are focused on customer service, dispensing, and inventory management.
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Good for starting a career in Canada

Instead of working in warehouse or cafe, it is a much better place to start professional journey in Canada. Growth opportunity is there but depends on several factors.
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Stressful, a lot

Pros Nice people, keep busy, learn a lot, depends on the pharmacist a lot, can negotiate the salary Cons Stressful, some customers are rude or pharmacists
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Good work environment, but long hours of standing. you don't always get shifts in a part time position but overall it's a good job for high school students and college students
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Toxic, exploitative workplace

*stressful work, difficult clientele *learned lots about workings of pharmacy*very poor, uncaring management*toxic workplace culture (interpersonal conflict not resolved by conversation or management intervention)*little to no training performed by a peer (ineffectual and confusing)


Benefits, RRSP contribution, 30% staff discount


Often expected to work after scheduled shift without pay, bad management, little to no repercussions for poor employee behaviour
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Pharmacy Assistant at Shoppers Drug Mart

Estimated salary
$18.16 per hour

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Overall rating

Based on 6,083 reviews

Ratings by category

3.6 out of 5 stars for Work/Life Balance
3.1 out of 5 stars for Salary/Benefits
3.2 out of 5 stars for Job security/advancement
3.3 out of 5 stars for Management
3.5 out of 5 stars for Culture

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