Shoppers Drug Mart
Work wellbeing score is 66 out of 100
3.7 out of 5 stars.
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Shoppers Drug Mart Employee Reviews

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Canada5,849 reviews

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3.6Work-life balance

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Friendly workplace

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We had a great team - caring, friendly and supportive! I have good memories of working there. Managers were nice, hours were reasonable, pay was decent for a student.
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Good for starting a career in Canada

Instead of working in warehouse or cafe, it is a much better place to start professional journey in Canada. Growth opportunity is there but depends on several factors.
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Insights into Shoppers Drug Mart

Based on 1,482 survey responses
What people like
  • Ability to meet personal goals
  • Supportive environment
  • Feeling of personal appreciation
Areas for improvement
  • Fair pay for job
  • Sense of belonging
  • General feeling of work happiness

Stressful, a lot

Pros Nice people, keep busy, learn a lot, depends on the pharmacist a lot, can negotiate the salary Cons Stressful, some customers are rude or pharmacists
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Dangerous! Place to work

I love working for shoppers drug Mart but sometimes management team are awful & certain locations are so dangerous, with high crime and theft. The pay is low and hours suck as most locations close at 12.
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fun workplace

Shoppers is a great place to work. Was this review helpful? Cosmetician (Current Employee) - Toronto, ON - 19 November 2017 Shoppers is a great place to work if you are looking to be in the retail/costumer service. The people at the location I worked at are great and very welcoming. overall I think shoppers was a great place to work.
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not bad, min wage

to be expected min wage job, the managers there are not horrible, customers are not bad, everything is not bad, just monotonous work is all. What you expect
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Easy going. Fun environment

Staff are always nice. Good place to work starting out or in school. Very accommodating with scheduling and shift coverages. Only downside they cut lots of hours in January
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Shoppers Drug Mart Simcoe

The front store manager goes above and beyond for the team. She checks in regularly and encourages growth and cross training and she works hard! You’ll find her doing a lot of the jobs people don’t want to do just so we can focus on other things. The assistant managers are great too. A lot of the staff have been there a long time and it has a “family” vibe. The owner truly values the staff and it shows. They do so many things for us all. The head manager plans things all the time. Cons- a lot more physical that you would think but, it’s like a workout some days which could also be a pro. Midnight shifts sometimes, but the scheduling is done very fair and mindfully


Goodies, positive environment, flexible schedule


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Good entry level job

Started working here as a cashier in 2005. Great experience, dealing with customers can be difficult. Left after 2 years. Management was kind to me, high turnover.
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It is a fun workplace, the job part is actually fun and nice. But the management there needs an upgrade

What is the best part of working at the company?Sometimes you can get samples,gifts from companies for selling the products What is the most stressful part about working at the company?The management there was not the best, to much work stress involved with the store manager.What is the work environment and culture like at the company?The environment was grate till the store manager comes into playWhat is a typical day like for you at the company?Go in clock in go up walk around the cosmo. Read list of what was given to me for the week I am there. Then get bashed at sometimes for nothing
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All depends on associate

Short staff a lot of timeClinic service push exist even with the finest associatesNo formal lunch breakMy location luckily have overlap most of the time but I hear otherwise for other locations
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Nice Experience, over all!

It was a good experience, pay was above minimum, great company to work for, discount program was really helpful! Supervisors and managers were really helpful. Nice workmates all around. Would work there again, if I could.
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An absolute disaster constantly, we were robbed once a week, 0 training and extremely rude clientele. Managers dont care and are extremely cliquey. Definitely would not recommend.
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Good starting job

This is a good place to work for a first time job. The job was very slow paced and I found myself bored with the everyday tasks I would do. I also didn’t find the job easy to build good connections with everyone you worked with. It’s a good place to work if you like doing your own thing once assigned a task.
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Very less pay

Not a very great place to work if you want a good mental health. ALOT of responsibility with less pay and zero appreciation. Also managers are not that great either.
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Mundane and exhausting

Corporate expects too much from staff that are already spread thin. Regardless of your position, you end up having to assist with merchandising due to how little staff there is.
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Good work environment, but long hours of standing. you don't always get shifts in a part time position but overall it's a good job for high school students and college students
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first job

great with the right people especially for a first job for high school looking for low hours, it’s a little hectic sometimes with managing several different tasks at once
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See the review

Lack of assistants , no break no lunch , it is stressful , we can’t offer s good service to clients ( answering telephone to other professionals, to customers…or doing the following up on the patient’s treatments. ) It’s not really a professional job as required by ordre des pharmaciens. Besides it the owner cut the pharmacist hours to less than part time so no health benefits no reimbursement on license expenses , continuing education expenses .


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No break no lunch, no health insurance, no reimburse on license cotisation, no reimbursement on continuing education expenses. Squeeze hours
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Manque de professionnalisme

Pire emploi que j'ai eu... aucun professionnalisme, problemes entre les gerants, probleme entre les employés...Formation mediocre, environnement negatif
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It’s cool but management is always annoying

Workload was super easy but management would be constantly bothering you and nitpicking tiny things, also got had to work weird hours but it’s ok job as a teen
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Overall rating

Based on 5,974 reviews

Ratings by category

3.6 out of 5 stars for Work/Life Balance
3.1 out of 5 stars for Salary/Benefits
3.2 out of 5 stars for Job security/advancement
3.3 out of 5 stars for Management
3.5 out of 5 stars for Culture

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