Work wellbeing score is 66 out of 100
3.6 out of 5 stars.
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Customer Service Representative at Shoppers Drug Mart

Reviews

Customer Service in Vancouver, BC
on November 23, 2023
Could have been a great place to work because of accessibility but not great management
What is the best part of working at the company?Used to have great Management when it first opened with excellent customer service and high Optimum Sign ups. But everything changed when store manager transferred and was left to inexperience manager. Sad it could have been a great store in that location near Canada line What is the most stressful part about working at the company?No strong lead...
Customer Service Representative/Merchandiser in Winnipeg, MB
on November 3, 2023
Fast paced environment
Start the shift in backroom and heps customer on floor and handling breaksManagement is good and helped u learn and growHardest part was being alone during closing
Customer Service Representative in Barrie, ON
on October 26, 2023
Great environment
Wonderful place. I loved every minute of it. A great company to work for great at starting from the ground up. Wonderful for new employees and welcoming management.
Customer Service in Brampton, ON
on October 12, 2023
just a job
terrible experience use you abuse you i worked for free after hours because i was "head of photolab" which gave me extra responsibility, work and time and i was never paid for this phony position, minimum wage all the same, terrible management, they're never consistent with each other and give you conflicting orders, extremely unprofessional with gossip and backstabbing from management
Customer Service Representative in Etobicoke, ON
on October 6, 2023
Anywhere is better than here
They work you to the bone. Management has absolutely no respect for you. I worked there for 3 years. I started off as part time, but did full time hours for 2 years. At no point did anyone ever tell me I'm not actually full time, so I recieved no benefits. Then they guilted me into staying after I said am going to quit. I should have just left. But did 1 day a week. And even that was too much..si...
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Salaries

Salary estimated from 55 employees, users, and past and present job advertisements on Indeed in the past 12 months.

Last updated: August 1, 2023
Average salary
$16.06 per hour
Average $16.06
Low $14.00
High $24.15
Learn more about Customer Service Representative salaries

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Interview insights

Insights from 133 Indeed users who have interviewed with Shoppers Drug Mart within the last 5 years.

Favourable experience
Interview is easy
Process takes about a day or two
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