Shoppers Drug Mart / Pharmaprix Employee Review

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Unprofessional
Cashier/Stock Clerk (Former Employee) –  Dougall and Cabanna19 December 2013
The management is uneducated, and lack the critical thinking skills necessary to run a billion dollar organization. Hiring practices are biased because family members or friends of current employees are always hired. Employees are not notified of scheduling changes. Insufficient training is provided to new employees. Supervisors are not payed for lunches that they have to work. Employees are asked to perform tasks without pay following the completion of their shifts. Management shows discrimination and makes racial remarks towards employees when customers are not present. The management disciplines employees for stuff that does not make sense, and does not provide sufficient video footage to support the claim. Video footage provided is never 100% definitive, and they fire people based on speculation rather than definitive evidence of wrongdoing. No employee harassment prevention sheets were in place for two years. Labor Board had to ensure that harassment prevention forms were filled out. Overall, a very stressful and unprofessional company to work for. This store averages a turnover rate of 40 people per year over the last two years through resignations, terminations, and employee transfers. I would seek another place to work.
Pros
Paycheck
Cons
Everything
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Good palce to learn customer service
Pharmacy Technician Intern (Former Employee) –  Scarborough, ON19 April 2018
Worked for a short time and learn a lot, Mostly learned customer service, Pharmacy applications.A good starter for the fresh job seekers.A good 1 year will teach you proper customer service as well as phone customer support.
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Would not recommend working here.
Cashier/Photo Expert (Former Employee) –  Kamloops, BC18 April 2018
Unfortunately sometimes you have to deal with customers that you can only describe as "peachy", but customer interaction was definitely the best part of working there. Expectations for some positions were unrealistic and not worth the hassle for what you're paid for.

The scheduling is messy, chaotic, and absolute trash. Their way of accommodating full-time students is cutting hours completely, which is unsustainable.

Would absolutely not recommend working here.
Pros
Workplace values
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Overall rating

3.8
Based on 2,927 reviews
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Ratings by category

3.7Work/Life Balance
3.3Salary/Benefits
3.4Job Security/Advancement
3.5Management
3.7Culture