Shopify
Shopify Employee Reviews
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Shopify - ecommerce company
Customer Service Guru (Current Employee) – Waterloo, ON – 31 May 2018
Company with good culture that promotes work life balance.
High expectations for Gurus to hit targets.
Bi-weekly reviews for Guru
Benefits kick in on day one.
High expectations for Gurus to hit targets.
Bi-weekly reviews for Guru
Benefits kick in on day one.
Pros
work/life banalce
Cons
targest are extreamly hight and you can get "final" warnings at any time
Just another call centre
Technical Support (Guru) (Current Employee) – Ottawa, ON – 28 May 2018
When I first started Shopify, I was astonished by the way they treated their employees. You were considered an individual and were valued as an employee. The workplace culture was inviting and fostered group collaboration.
Over the years I've noticed that the company started to focus more on earnings cutting many perks for its employees. It's not a terrible place to work, but expect less and fewer benefits to its employees over time.
Over the years I've noticed that the company started to focus more on earnings cutting many perks for its employees. It's not a terrible place to work, but expect less and fewer benefits to its employees over time.
Pros
Inclusive, friendly environment, still has some perks
Cons
Money and profit focused, less and less perks overtime, more work for the same pay
Fantastic Employer
Customer Success Guru (Current Employee) – Remote – 9 February 2018
There are not enough great words to describe Shopify as an employer. It's a fantastic place to work!
Great people, great benefits, they care about who they hire and want you to succeed. I could go on all day.
Great people, great benefits, they care about who they hire and want you to succeed. I could go on all day.
Overall a good place to work. Management somewhat inexperience.
Developer Intern (Former Employee) – Ottawa, ON – 5 January 2018
- A place where you can learn a ton, people always willing to help and teach.
- Management tends to be young and inexperience.
- The performance review process is somewhat disorganized.
- Management tends to be young and inexperience.
- The performance review process is somewhat disorganized.
Pros
cheap lunches (taxable benefit)
Cons
Inexperienced management
Amazing
SALESFORCE ADMINISTRATOR (Current Employee) – Ottawa, ON – 19 December 2017
Shopify is nothing short of amazing. From the ground up or top down you're met with a fun and challenging environment that is sure to fulfill you both professionally and personally.
Pros
amazing catering, team work, networks, trust
Cons
extremely fast paced
Predatory Company with fraudulent work culture
Customer Support Guru (Former Employee) – Guelph, ON – 24 November 2017
Morally bankrupt company that has no care or support for it's employees.
Main business model is selling a predatory get rich quick scheme to unsuspecting people of low technical proficiency.
Main business model is selling a predatory get rich quick scheme to unsuspecting people of low technical proficiency.
Excellent work environment with room for growth
Squad Lead (Former Employee) – Remote – 19 July 2017
Shopify has a work culture that promotes intuitive and creative thinking, a strong work ethic and an ability to be a team player.
Being a guru isn't an easy job but it is a good one and there's so much support for you in that role.
Being a squad lead gives a kind of autonomy while still being supported by a structure that has confidence in your decisions and helps you feel confident in those decisions too.
Shopify struggles with work life balance - while it promotes it 100% people who succed in Shopify are often the type to sacrifice that balance for work and thus an unspoken expectation has arisen that Shopify must come first above all other things.
Being a guru isn't an easy job but it is a good one and there's so much support for you in that role.
Being a squad lead gives a kind of autonomy while still being supported by a structure that has confidence in your decisions and helps you feel confident in those decisions too.
Shopify struggles with work life balance - while it promotes it 100% people who succed in Shopify are often the type to sacrifice that balance for work and thus an unspoken expectation has arisen that Shopify must come first above all other things.
Overall a good company to work for
Customer Success Guru - Remote (Former Employee) – Victoria, BC – 21 February 2017
-Great pay and benefits
-High quotas, working from home can be isolating
-Interacting with three different merchants on chat can be quite challenging even for seasoned gurus
-High quotas, working from home can be isolating
-Interacting with three different merchants on chat can be quite challenging even for seasoned gurus
Pros
Great pay and benefits
Cons
High quotas, working from home can be isolating
Good place to work at
Software Developer (Former Employee) – Ottawa, ON – 31 January 2017
It was a good place to work at. There aren't really any major expectations to work excessive hours, however people who do are often the ones who get rewarded the most.
Work life balance is strongly encouraged, but failure have that isn't necessarily frowned upon.
It's probably the best software employer in Canada.
Work life balance is strongly encouraged, but failure have that isn't necessarily frowned upon.
It's probably the best software employer in Canada.
Pros
Diverse Teams, Travel Opportunities, Growth Opportunities
Cons
Lots of meetings/time sinks, visual distractions are common
