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  • What is the work environment and culture like?
  • How are the working hours?
  • What are some tips for doing well in the interview?

18 questions

Skip the interview and look for another job literally anywhere else. This place is a nightmare.

Answered 8 April 2020

Great work ethic, supportive for the most part and fun to be with.

Answered 27 March 2019

Stressful. You'll be helping up to three customers at a time using a poorly maintained database that often feeds you outdated information. Take the time to actually dig into a problem and workshop a solution with the customer, and you'll likely be scolded for working "too slow". Veiled threats of losing your job aren't unheard of.
The people in your squad will likely be a strong, smart, supportive bunch. Adaptable, hard working and genuine. Management has a few good apples, but the rest of the barrel is rotten.

Answered 23 November 2019

Insincere and unsustainable. Management talks a big game about employee health and wellbeing, but they only care about quotas.
Burnout leads a lot of people to take extended stress leave, or just plain quit. Turnover rate is through the roof, but don't expect to hear anything about that when you're interviewing.

Answered 23 November 2019

About 2-4 months depending on the role, with 4-5 interviews along the way as well.

Answered 27 March 2019

Having to handle three chats at a time, most of them involving vastly different issues. Any brainpower that you're not devoting to searching up the answers goes towards making sure you're putting the right info in the right chat. When you tell two the three folks you're helping that you "just need a few minutes to understand the answers", what you really mean is "I need a few minutes to answer the other person's question, and it's gonna be at least 10 before I figure your issue out." And, if you can't solve these chats in 15 minutes each, expect your manager to imply that you're not going to last long here while pretending that they're trying to help you grow.

Answered 8 April 2020

Standard first interview, Life Store interview, Panel, Final

Answered 27 March 2019

In Guruland, definitely. Insufficient training, unrealistic expectations, and inefficient internal resources make it an incredibly stressful job. Not uncommon to see people quit, be fired, or take extended leaves of absence within the first few months of work.
If you can grind through and advance, a number of career opportunities with better job security are available.

Answered 23 January 2020

You get 15 personal days per year you can take in 15 minute increments. You can take additional time without pay as needed.

Answered 2 October 2019

Depends on position I think.

Answered 9 September 2019
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