Happiness score is 57 out of 100
3.8 out of 5 stars.
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Shopify Careers and Employment

Work happiness

Scores based on about 20 responses to Indeed's survey on work happiness
Do people feel happy at work most of the time?
Do people feel they often learn something at work?
Do people feel they have the time and location flexibility they need?

About the company

  • CEO
    Tobias Lütke
    approve of Tobias Lütke's performance
  • Founded
  • Company size
    5,001 to 10,000
  • Revenue
    $1bn to $5bn (CAD)
  • Industry
    Information Technology
  • Link
    Shopify website
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44 jobs


Salary estimated from 70 employees, users, and past and present job advertisements on Indeed.

Rating overview

Rating is calculated based on 127 reviews and is evolving.



Digital Marketing Operations in Toronto, ON
on 21 April 2022
Decent place to work
Shopify is a decent place to work. They seem to care about their employees and when a decision is reached regarding things like compensation or work-from-home, things move quickly to make it happen.They are over-hiring a bit in some areas, so some teams have people with very little work and some are slammed. I was on a team with too little work, and my first 8 months were boring and frustrating.
Customer Service in Ontario
on 14 April 2022
The tout culture, but it's far from inclusive
Intense. Either never ending phone calls, or 3 chats at a time. If you excel at phones, they still demand you do chats. 3 at a time is hard for even the most advanced csr. If you're stuck in a chat or call after your scheduled shift, oh well, it's on your time, which then pushes the time alloted for all your followups to be pushed further. Sometimes an hour or 2 after shift ends your logging off, with no O/T pay. If you didn't do your followups, you were talked too. Has nothing to do about time management. Your team leads are not helpful, they will tell you what you do wrong, all the time, and bring you up in your weaknesses but never congratulate your strengths. Good benefits and vacation alottment (if you can get the dates you want, half the time you can't).Upper management is unapproachable and is all about inclusion, but, the little people don't feel any of it.
Junior support advisor in Calgary
on 6 April 2022
Intense with low pay
I worked for some months it wasn't a permanent job rather like a contract job and it was super busy and intense and then the pay was low around $16. I struggled a lot as it was really technical even though it was a customer care job. My team members were nice my trainer was also nice just that I struggled at the job alot and had to leave.
Technical Support Advisor in Wfh
on 18 March 2022
Hard work for little pay. The only people that enjoy are the ones who have drank the shopify koolaid. They do however care about their employees. Lots of perks.
Technical Support in Remote
on 11 March 2022
Great company, stressful job
Shopify has great values and perks, but I found this job to be extremely stressful. There is promise to move up in the company if you can do well in the support advisor role

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Questions and answers

People have asked 34 questions about working at Shopify. See the answers, explore popular topics, and discover unique insights from Shopify employees.

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  • CEO
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  • Dress Code
  • Promotion
  • Salaries
  • Shifts

Interview insights

Insights from 105 Indeed users who have interviewed with Shopify within the last 5 years.

Favourable experience
Interview is difficult
Process takes about two weeks

Common questions about Shopify

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