Shopify Careers and Employment

Work wellbeing

Results based on 94 responses to Indeed's work wellbeing survey.

Work wellbeing score is Low, 60 out of 100

Happiness

How enjoyable people find their day-to-day life at work

Below average

Purpose

How meaningful people find their work

Low

Satisfaction

How content people feel with the way things are at work

Low

Stress-free

How manageable people find their work stress

Low

About the company

CEO
Tobias Lütke
85%
approve of Tobias Lütke's performance

Founded
2006
Company size
5,001 to 10,000
Revenue
$1,3bn to $6,4bn (CAD)
Industry
Internet & Web Services
Headquarters
Ottawa, ON
Link
Shopify website

Shopify is a leading global commerce company, providing trusted tools to start, grow, market, and manage a retail business of any size. Shopify makes commerce better for everyone with a platform and services that are engineered for reliability, while delivering a better shopping experience for consumers everywhere. Shopify powers millions of businesses in more than 175 countries and is trusted by brands such as Allbirds, Gymshark, PepsiCo, Staples, and many more....

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Salaries

Salary estimated from 2.1K employees, users, and past and present job advertisements on Indeed.

Rating overview

Rating is calculated based on 242 reviews and is evolving.

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Reviews

Support Advisor in Remote

on 29 September 2023

stressful and overwhelming

there are many amazing perks to the job. when i started in 2019, starting pay was 39k. 10k~ bonus and benefits within the first year including stocks. great in depth training. fun environment via slack. overload of calls, 3 live chats at a time, and emails throughout the day in between with little to no breaks (one 30 min lunch). it became a call center with sparkles on it.

Technical Support Advisor in Ottawa, ON

on 17 September 2023

Poor pay, high stress

Worked there for a year as a support advisor. Worked customer service my entire life - never had a job that ground you down like this before; 3 simultaneous chats, back-to-back phone calls for 8 hours straight with maybe a couple of breaks here and there.

Support Advisor in Calgary, AB

on 30 August 2023

Lots of learning and focus on employee development.

The training period is short and as it is a growing company you will be learning something new every single day. Employees are good and sometimes management is a little cynical.

Multi-lingual Technical Support Specialist in Vancouver, BC

on 28 August 2023

A great place to learn the craft intensely, and learn skills or expand your knowledge base with hands on work

A typical workday is extremely packed and the work is non-stop. The learning opportunities are endless and one can actually learn on the job and be as creative as one can, although there is not much space to grow in the role or in the company. The management is extremely shoddy and there is no job safety at all. Workplace culture depends largely on the team lead and teammates and is a matter of lu...

Talent Acquisition Specialist in Canada

on 22 August 2023

Depends where you land and who you work with

can be great, can suck. Depends where you land. They give you a lot of autonomy but there lacks direction with sr leaders. a lot of sr leaders don't have the experience needed for their job level.

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Questions and answers

People have asked 47 questions about working at Shopify. See the answers, explore popular topics, and discover unique insights from Shopify employees.